KR

Krista R.

Small-Business (50 or fewer emp.)

4/18/2023

"Excellent company, products, and support!"

5/5

What do you like best about ManageXR?

The team at ManageXR has been outstanding! They have helped our organization manage our virtual reality program with ease. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

I do not dislike anything about ManageXR. Review collected by and hosted on G2.com.

What problems is ManageXR solving and how is that benefiting you?

ManageXR solved our problem of how to access our VR app in our VR headsets easily. Enabling a kiosk mode into our VR headsets allows users to enter directly into our app upon turning the device on. The kiosk mode allows our users, primarily young school-age students, not to get distracted or navigate complex menus to reach the app we want them to engage in. ManageXR's kiosk mode was precisely what we sought when designing our virtual reality program. Review collected by and hosted on G2.com.

KA

Kris A.

Enterprise (> 1000 emp.)

3/1/2023

"ManageXR is a Time Saver"

5/5

What do you like best about ManageXR?

The ability to bulk manage our devices is the main feature of ManageXR I like most. Pushing out updates to all headsets simultaneously is a huge time saver, mainly because our VR apps are frequently updated. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

Unfortunately, ManageXR does not support device streaming from Oculus Quest 2 devices; we currently use Oculus Quest 2. Hopefully, this feature will be added to their serivces soon. Review collected by and hosted on G2.com.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/24/2023

"Evolving MDM customer oriented platfrom"

5/5

What do you like best about ManageXR?

Application responsiveness

Easy-to-manage devices using profiles

Device security lock

Metrics about app usage/period of time

The dedicated player in kiosk mode

Screen sharing

Scalability

Very good communication with the company, much appreciated the openness to build projects and receptivity to direct client needs. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

Low precision on device location

File update is slow

not so-customizable kiosk mode Review collected by and hosted on G2.com.

ZD

Zack D.

Manager of Education and Special Projects

Small-Business (50 or fewer emp.)

3/29/2022

"An amazing team with a fantastic solution for bulk VR deployment"

5/5

What do you like best about ManageXR?

Our company, Lobaki, has worked with ManageXR since their early days, and we've been consistently impressed by their team's commitment to creating a quality product and maintaining good relationships with their clients. Lobaki deploys VR headsets in bulk for education and training, often hundreds at a time, and ManageXR has become one of the main tools in our toolbelt. We're able to use the platform to remotely manage and troubleshoot any of our devices, directly download and update applications, and put our partner schools at ease by letting them manage their devices as well.

Throughout our relationship, ManageXR has consistently been receptive to our feedback and suggestions, often asking us directly what additions or changes we would like to see. As a result, their platform is tailored to work just as we need it to. Though there are still many more features in development, some of their most recent additions have been game-changers for us. The ability to view data and analytics collected from our devices has helped us gain insights into what our schools and their students are using the devices for, and how we can best help them; the management of headset settings, like wifi network configuration, has helped to make the device setup process as simple as possible; and the organizational management of hundreds of devices across many schools has allowed us to seamlessly manage the distinct needs of each separate organization. We truly can't imagine doing our jobs without this platform.

The team at ManageXR is, and has always been, extremely responsive, professional, and helpful when responding to our questions or requests. They are a pleasure to work with, and we can't wait to see how their team and platform continue to develop into the future. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

Because our experience with ManageXR has been so positive, we prefer to frame this as future wishlist items for the platform, rather than dislikes.

In the future, we'd love to see:

• The ability to pull files (troubleshooting logs, quiz results, analytics, screenshots, 3D models, etc) from the headsets, and/or upload specific files or directories to a shared place

• The ability to see a livestream of a headset

• The ability to make notes about each device from the online console, and then view those notes within that headset

• Integration with various platforms' app stores, like the Oculus Store, Pico Store, or SideQuest, so that apps could be more directly searched for and distributed to devices

• A more streamlined interface for mobile devices, or maybe even a mobile/tablet app

Overall, ManageXR is a fantastic tool for setting up, managing, and deploying content to headsets in bulk. However, the biggest area of opportunity is a pipeline that allows for data/files/media to be passed back and forth between the headset and the manager. We look forward to seeing how the platform continues to evolve and grow in the future! Review collected by and hosted on G2.com.

What problems is ManageXR solving and how is that benefiting you?

The problem that first drew us to ManageXR was the need to install app updates on hundreds of devices at a time. Before ManageXR, we'd have to manually plug each headset in and install the update. Now, ManageXR lets us do this in a few simple clicks.

Other problems have since arisen that ManageXR is well-equipped to solve, like allowing organizations' IT administrators to directly manage their own devices; loading media directly onto headsets; working with teachers to quickly find and deploy new apps to their devices; and remotely troubleshooting specific devices in real-time. ManageXR has saved us countless hours in deploying VR content to our customers.

The platform has also given us a valuable tool to be able to collect data and analytics on our devices' usage, which helps us better understand what our clients are focusing on and need most from us. Review collected by and hosted on G2.com.

JF

Justin F.

Project Manager

Small-Business (50 or fewer emp.)

2/28/2022

"Fantastic Remote Management of VR Headsets"

5/5

What do you like best about ManageXR?

ManageXR allows us to remotely manage all our VR headsets both internally and with our clients. We have been using the system for just over a year and it continues to go from strength to strength providing increasing insights for checking status, fixing issues, and analysis. The company is incredibly responsive to any issues we have encountered and regularly builds requested features into the roadmap for future releases. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

We have yet to find anything to dislike about ManageXR... any issues that we have found in the past have been dealt with swiftly (normally within days). Truly incredible service and support! Review collected by and hosted on G2.com.

What problems is ManageXR solving and how is that benefiting you?

ManageXR has allowed us not only to manage new releases and a 'walled garden' environment for our clients, but also to provide much better guidance to those who are using VR for the first time. We can see remotely if they have connected successfully to WiFi, what application they are running, and battery levels. All of these are invaluable, and the ability to remote launch an application has got us out of trouble quite a few times. Review collected by and hosted on G2.com.

MS

Mark S.

Sr. Manager Global Learning and Development

Enterprise (> 1000 emp.)

2/22/2022

"ManageXR and Brink's"

5/5

What do you like best about ManageXR?

Brink's needed to deploy close to 500 VR headsets across the US. We loved that ManageXR gave us the ability to not only configure each headset to our specifications, but also that we have the capability of remotely monitoring each unit out in the field. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

Once a headset is configured, i'd like to see the ability to download that configuration so that a duplicate copy could be made on other headsets. Review collected by and hosted on G2.com.

Recommendations to others considering ManageXR:

If you are new to VR and have need of a system to manage your devices, ManageXR is an excellent tool and the staff is always willing to listen to their customers and help get the most out of the product. Review collected by and hosted on G2.com.

What problems is ManageXR solving and how is that benefiting you?

The analytics section has greatly helped us to discover gaps where certain units are not being utilized as much as others. This gives us the ability to move units around the country to places where utilization is higher. Review collected by and hosted on G2.com.

SP

Shaun P.

CEO

Small-Business (50 or fewer emp.)

3/29/2022

"Excellent remote management software and customer service"

5/5

What do you like best about ManageXR?

We love the ability to distribute applications to our devices in the field remotely. We have several different deployments globally that require various applications, files, device settings, etc. This can all be controlled inside ManageXR! We also use ManageXR to distribute beta builds to specific devices for testing, which has been a powerful internal tool. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

Nothing. It is amazing! I would recommend it to anyone. Review collected by and hosted on G2.com.

What problems is ManageXR solving and how is that benefiting you?

ManageXR allows us to manage our fleet of devices with confidence and empowers us to scale our business with ease. In addition, it decreases hands-on IT support during deployments. This saves time and allows us to provide higher quality support in record time. This is a massive win for our company and clients. Review collected by and hosted on G2.com.

JS

Johanna S.

Co-Founder & Chief Content Officer

3/29/2022

"ManageXR is great and the team is even better!"

5/5

What do you like best about ManageXR?

1. The ability to grow and control VR deployments, no matter the size. Life before ManageXR was painful. We are excited that ManageXR exists!!!

2. ManageXR's help center, videos, and documentation have helped us out tremendously.

3. We love the team and the customer experience is amazing! We love the tech, but we think we love the team more! Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

I wish the Device Setup Tool was not a different step. Other than that, everything else is pretty great and we know it will only get better! Review collected by and hosted on G2.com.

What problems is ManageXR solving and how is that benefiting you?

MXR has helped me deploy mass educational experiences for kids inside and outside of the classroom. Gamechanger!

The tool is very intuitive. After the first training, I was able to set up tons of devices on my own. It was still time-consuming, but way more efficient than it was before MXR came into the world. Thank you! Review collected by and hosted on G2.com.

EP

Emily P.

Program Manager

1/25/2022

"Save Our Shores Manage XR Review"

5/5

What do you like best about ManageXR?

We use Virtual Reality to deliver marine science content to middle school students. The Kiosk Mode in Manage XR allows us to keep students on track and engaged in the appropriate content. We love how easy it is to tell the status of our devices and quickly make sure everything is charged and up to date! Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

We wish the process were a little quicker to get things started, but since the initial onboarding things have been smooth sailing! Review collected by and hosted on G2.com.

TA

Thor Paulli A.

CTO & Partner

Small-Business (50 or fewer emp.)

2/23/2022

"Excellent for worldwide VR deployment"

5/5

What do you like best about ManageXR?

Fast response time, great product features, they listen to our needs, excellent reliability. Review collected by and hosted on G2.com.

What do you dislike about ManageXR?

Nothing so far! ManageXR is really a great solution for us with great support. Review collected by and hosted on G2.com.