![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Enterprise (\> 1000 emp.)

7/15/2025

"All in one IT Help Desk & Asset Management Software"

4.5/5

What do you like best about ManageEngine ServiceDesk Plus?

1)Flexible Deployment for On-Premise and Cloud

2)Good Dashboard & reports

3)Easy & Network discovery integration

4)Main modules i like best about are helpdesk & asset now. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine ServiceDesk Plus?

1)Obviously cost ,manage engine license is based on technician count instead of end users.

2)User interface looks oldfashioned compared to other products.

3)Network scan of assets takes more time sometimes

4)Scripting is headache when it comes for advance automoation Review collected by and hosted on G2.com.

What problems is ManageEngine ServiceDesk Plus solving and how is that benefiting you?

IT Helpdesk System & Asset Inventory also remote connection Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 244 reviewers think of ManageEngine ServiceDesk Plus

4.2 out of 5 · Verified reviews from real users

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