1. [Home](https://www.g2.com/) 2. ... 3. [Service Desk Software](https://www.g2.com/categories/service-desk) 4. [ManageEngine ServiceDesk Plus MSP Discussions](https://www.g2.com/products/manageengine-servicedesk-plus-msp/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6cc2ceb93a6875e5604a64c5a566317/manageengine-servicedesk-plus-msp.jpg "Product Avatar Image") ](/products/manageengine-servicedesk-plus-msp/reviews) [ ManageEngine ServiceDesk Plus MSP ](/products/manageengine-servicedesk-plus-msp/reviews) (15)4.4/5 ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Show More * * * ### 42.0 Nps Score Already have ManageEngine ServiceDesk Plus MSP? ### All ManageEngine ServiceDesk Plus MSP Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is ManageEngine ServiceDesk Plus MSP used for? ](/discussions/what-is-manageengine-servicedesk-plus-msp-used-for) What is ManageEngine ServiceDesk Plus MSP used for? [ Service Desk Software ](https://www.g2.com/tags/service-desk-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ManageEngine+ServiceDesk+Plus+MSP+questions+and+get+answers+from+expert+users+in+our+ManageEngine+ServiceDesk+Plus+MSP+Discussions+section.&title=ManageEngine+ServiceDesk+Plus+MSP+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ManageEngine+ServiceDesk+Plus+MSP+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ManageEngine+ServiceDesk+Plus+MSP+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss%0aAsk+ManageEngine+ServiceDesk+Plus+MSP+questions+and+get+answers+from+expert+users+in+our+ManageEngine+ServiceDesk+Plus+MSP+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ManageEngine+ServiceDesk+Plus+MSP+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss%0aAsk+ManageEngine+ServiceDesk+Plus+MSP+questions+and+get+answers+from+expert+users+in+our+ManageEngine+ServiceDesk+Plus+MSP+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # How i the best way to implement ? ](/discussions/how-i-the-best-way-to-implement) Me refiero a qcual podria ser el mejor indicador para que una puesta apunto de lamesa sea llevada en el menor tiempo posbible [ Service Desk Software ](https://www.g2.com/tags/service-desk-software) * * * \<0\>0\>Upvotes 1 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ManageEngine+ServiceDesk+Plus+MSP+questions+and+get+answers+from+expert+users+in+our+ManageEngine+ServiceDesk+Plus+MSP+Discussions+section.&title=ManageEngine+ServiceDesk+Plus+MSP+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ManageEngine+ServiceDesk+Plus+MSP+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ManageEngine+ServiceDesk+Plus+MSP+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmanageengine-servicedesk-plus-msp%2Fdiscuss%0aAsk+ManageEngine+ServiceDesk+Plus+MSP+questions+and+get+answers+from+expert+users+in+our+ManageEngine+ServiceDesk+Plus+MSP+Discussions+section.) 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