--- title: ManageEngine Remote Access Plus Reviews meta_title: 'ManageEngine Remote Access Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how ManageEngine Remote Access Plus works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 34 scale: '5' date_modified: '2026-08-09' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # ManageEngine Remote Access Plus Reviews **Vendor:** Zoho **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.4/5.0 **Total Reviews:** 34 ## About ManageEngine Remote Access Plus Remote Access Plus is a secure and comprehensive enterprise remote support solution that lets you remotely govern computers anywhere on the globe. With the powerful remote desktop sharing and over a dozen of robust diagnostic tools you can instantly rescue remote computers at the comfort of your desk. ## ManageEngine Remote Access Plus Pros & Cons **What users like:** - Users appreciate the **automation of tasks** in ManageEngine Remote Access Plus, ensuring seamless background operations without disruptions. (3 reviews) - Users appreciate the **affordability** of ManageEngine Remote Access Plus, valuing its cost-effective nature and ease of setup. (2 reviews) - Users praise the **easy deployment** of ManageEngine Remote Access Plus, appreciating its seamless setup and on-premise support. (2 reviews) - Users value the **ease of use** of ManageEngine Remote Access Plus, appreciating its straightforward setup and seamless background processes. (2 reviews) - Users appreciate the **easy integrations** with Active Directory, simplifying deployment and enhancing overall management efficiency. (2 reviews) - Users value the **easy setup** of ManageEngine Remote Access Plus, appreciating its straightforward installation and deployment process. (2 reviews) - Implementation Ease (2 reviews) - Simplicity (2 reviews) - Users appreciate the **easy deployment** through Agent integration and GPO, enhancing overall setup simplicity and efficiency. (1 reviews) - Easy Installation (1 reviews) **What users dislike:** - Users experience **slow performance** , dealing with lag, high bandwidth usage, and complicated basic tasks during remote connections. (2 reviews) - Users face **automation issues** , citing slow performance and the need for quicker host identification during setup. (1 reviews) - Users find the **complexity of basic tasks** in ManageEngine Remote Access Plus frustrating and detrimental to performance. (1 reviews) - Users note the **feature limitations** of ManageEngine Remote Access Plus, feeling it complicates simple tasks and consumes resources. (1 reviews) - Users find the **mobile app lacking functionality** , facing issues with bandwidth usage and complicated basic tasks. (1 reviews) - Internet Speed (1 reviews) - Users highlight a **missing feature** as a dealbreaker, although support is working on adding it soon. (1 reviews) - Mobile App Issues (1 reviews) - Not User-Friendly (1 reviews) - Setup Difficulties (1 reviews) ## ManageEngine Remote Access Plus Reviews ### 1. Implementation and Use Case **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | System Architect and Applications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about ManageEngine Remote Access Plus?** The simple implemenation was great, essepcially for someone that works remote most of the time. **What do you dislike about ManageEngine Remote Access Plus?** No dislikes at this time, product works great. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** For a person that leads the information technology team at my company, this allows me to easily access users machines and monitor. ### 2. Excellent Remote Access Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2024 **What do you like best about ManageEngine Remote Access Plus?** I like the agent integration with Active Directory to easy deployment via GPO. I like the web interface, and I especially like the performance and features of the tool. **What do you dislike about ManageEngine Remote Access Plus?** My only request is to have a desktop client. The web interface is great, but a desktop client would be really nice. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** It allows my to connect remotely to my computers and it's free up to 25 systems. ### 3. ManageEngine hits a home run! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about ManageEngine Remote Access Plus?** I like the ease of setup and deployment. The configuration of computers, accounts, and roles and the thoughtful inclusion of built-in management tools. **What do you dislike about ManageEngine Remote Access Plus?** There was one feature they didn't include that was a dealbreaker for us, but after contacting support, they are integrating this into a future release. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** It's allowing our IT staff the ability to provide seamless support to our staff in a timely manner and empower our IT staff with cutting edge tools. ### 4. Professional Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Freix o. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about ManageEngine Remote Access Plus?** How to integrates functions to manage and also all documentation about. **What do you dislike about ManageEngine Remote Access Plus?** Nothing at the moment. It looks pretty good at all. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** Regular issues that users have. ### 5. ManageEngine Remote Access Plus trial experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | Senior MIS Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about ManageEngine Remote Access Plus?** I find ManageEngine Remote Access Plus quite a system that I'm looking for, have the tools I need. **What do you dislike about ManageEngine Remote Access Plus?** Maybe at the home screen can put more abit on the registered devices, with some dashboard analytical kind. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** It has the essential tools that I need in remote support system plus the affordable price for small medium IT company. ### 6. Decent remote access solution for your organization **Rating:** 5.0/5.0 stars **Reviewed by:** Sainath P. | Project incharge, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2023 **What do you like best about ManageEngine Remote Access Plus?** 1) It offers multiple system access from one console. 2) It offers wake up on lan features 3) It supports multiple OS platforms. You can take remote access from pc, laptop and even from mobile. 4) It supports both cloud as well as on-premise feature. 5) It also supports unattended remote access. **What do you dislike about ManageEngine Remote Access Plus?** No difficulties we faced with Manageengine Remote access plus so far. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** It is decent remote access solution from Manageengine which helped us to troubleshoot system related queries instantly. It also helped us to save our valuable time and increase productivity. ### 7. ServiceDesk Plus is easily deployable tool for remote access and control the IT systems. **Rating:** 4.5/5.0 stars **Reviewed by:** Murugesh P. | Sr.systems Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about ManageEngine Remote Access Plus?** 1. The remote access activities are trackable which allows us to audit later for compliance purposes. 2. Wake-on-LAN help us switch ON the system for troubleshoot when end user is not available 3.Remote printing is made simpler **What do you dislike about ManageEngine Remote Access Plus?** Performance can be still improved. the Speed depents on the bandwidth and mosly high bandwidth is essencial to transfer the large files to the remote system. The User Interface needs to be focused **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** 1.Centralized management for IT systems from remotely . It is indeed requires espically WFH. 2.Remote installation 3.Easily discover systems from Active directory domain (joined systems) ### 8. Best tool to manage remotely **Rating:** 4.5/5.0 stars **Reviewed by:** shahmeer A. | Principal Consultant, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2023 **What do you like best about ManageEngine Remote Access Plus?** It works in the cloud, is easy to deploy, user-friendly and has an intuitive interface. It enables one to access devices of different territories at once and manage them together or one by one. It allows one to monitor the remote device constantly to see what applications and programs are running there and complete information about processes and services. Full control on remote devices where the user can disable program(s), stop service(s), optimize memory, install applications with administrative rights, etc. **What do you dislike about ManageEngine Remote Access Plus?** In the case of remote installation, the agent requires additional code. Sometimes it got a little bit slower, particularly when need to rejoin. Sometimes copying from the source device and pasting to the remote device does not work. Troubleshooting is not straightforward if anything goes wrong. The find/ Search option may be improved. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** ManageEngine Remote Access Plus allows you to access and control remote machines without leaving the comfort and managing of your device. It has robust security features and therefore facilitates data protection features. One can also use this application for troubleshooting as it has many features to help with remote troubleshooting. ### 9. Best remote device management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Aneesa C. | Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about ManageEngine Remote Access Plus?** To access device in different regions together and manage the things in each device as I wish like together or one by one. The best part of the tool is time saving and the accessibility of devices that is too much helpful in this new normal remote work culture **What do you dislike about ManageEngine Remote Access Plus?** The confirmation waiting from a disconnected or already lost device. Sometimes app installation and uninstallation taking time and the app update also taking time **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** Handling multiple device located at different place together in a single window without any help from any other tool or a person. Time saving is the main advantage I have observed ### 10. it is more than remote control for support **Rating:** 4.5/5.0 stars **Reviewed by:** sultan m. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2022 **What do you like best about ManageEngine Remote Access Plus?** Task Manager - While troubleshooting remote computers, it is a smart move to constantly monitor applications, processes, services, and start-up programs in the remote PC. With Remote Access Plus task manager, you can, -Monitor and obtain complete information on processes and services running on any computer, including command line, CPU load, and the number of threads created. -View, enable, or disable start-up programs. -Remotely start/stop/kill services and also get to kill processes running in the network computers. -Remotely change the service start-up type. -View processes initiated by specific users. -Balance CPU usage, optimize memory, and speed up your PC and Windows startup. it is more than Remote Control for Support and the price of the product it is cost-effective **What do you dislike about ManageEngine Remote Access Plus?** there is a delay to establish a session with an end-point. if you install the agent without having a license it will not show in your portal under which status. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** Managing the endpoint in the group Managing my technicians' permission Change the PC name remotely. Etc... ### 11. Acronis Remote Access Plus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about ManageEngine Remote Access Plus?** the fact that I can wake up PCs from the dashboard with just one click **What do you dislike about ManageEngine Remote Access Plus?** for the moment nothing will be seen briefly **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** for managing PCs and virtual machines that are around ### 12. Resolve Remote User Issue **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmik P. | Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2023 **What do you like best about ManageEngine Remote Access Plus?** Excellent for troubleshooting and simple to deploy. The utility is primally used to set up a remote connection to each of these systems to troubleshoot issues, provide user support, and install third-party applications with administrative rights. **What do you dislike about ManageEngine Remote Access Plus?** Find and search option can be improved, and monitoring tools and equipment to improved as well. And as per my observation, there is some lack in user management tool. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** We periodically use it to remotely turn off network devices, restart PCs and servers and wake up the computer from sleep modes. Using multiple displays while working, and it helps to run various tools simulantounasly. ### 13. Unthinkable for MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about ManageEngine Remote Access Plus?** Many useful resources, and easy connection for MSPs **What do you dislike about ManageEngine Remote Access Plus?** Difficulty organizing computers by client and sectors **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** Quick access to the client ### 14. Best tool for System/Remote Administration **Rating:** 5.0/5.0 stars **Reviewed by:** aparnesh d. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ManageEngine Remote Access Plus?** Best experience using ManageEngine Remote Access Plus for remote desktop support for PC & laptop troubleshooting. Best software for System/Remote Administration. **What do you dislike about ManageEngine Remote Access Plus?** Nothing to say as a dislike point about ManageEngine Remote Access Plus as it provides the best practice for remote administration as well as system administration **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** It provides the best remote support to solve PC and laptop issues as well as well as best sytem administration for smooth mannagment for several activity through server. ### 15. Manage Engine Remote Access really great instrument for IT **Rating:** 4.5/5.0 stars **Reviewed by:** Konstantin S. | Head of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about ManageEngine Remote Access Plus?** Cloud-based management, very intuitive interface. Great price! Easy and fast agent installation (agents very small). Low resource consumption. **What do you dislike about ManageEngine Remote Access Plus?** Sometimes the session to remote endpoint starts too long especially when you need to reconnect. Troubleshooting is hard when someone is goinf wrong. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** We have a remote workers and contractors all over the world. Sometimes they have different IT-related issues that we should resolve. ### 16. It is light-weight, easy to operate and smooth connectivity. **Rating:** 5.0/5.0 stars **Reviewed by:** Kamal K. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ManageEngine Remote Access Plus?** I like the Smooth operation and accessibility of different tools in it. **What do you dislike about ManageEngine Remote Access Plus?** Sometimes it does not copy paste form base machine to remote machine. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** IT SHOULD OFFER COMMUNITY VERSION. ### 17. I am enjoying the software **Rating:** 4.5/5.0 stars **Reviewed by:** Harsandeep S. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about ManageEngine Remote Access Plus?** Computer management has become so much easier with this product. The plus point is that it requires the user's permission to control the machines. **What do you dislike about ManageEngine Remote Access Plus?** Too soon to tell but I had some difficulties setting up the system. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** To manage computers from a centralized point. ### 18. Manage Engine **Rating:** 5.0/5.0 stars **Reviewed by:** Pachiyappan R. | Information Technology Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about ManageEngine Remote Access Plus?** It's very useful for monitoring the activities of the servers **What do you dislike about ManageEngine Remote Access Plus?** Nothing like negative they can add more. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** Mail related issue application installation ### 19. I’m currently working in Bosch with overall 5.6 years of experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Neeraj K. | Senior Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ManageEngine Remote Access Plus?** Using Manageaengine Remote plus is added benefit for IT administrators to leverage main features. **What do you dislike about ManageEngine Remote Access Plus?** Nothing can be wrong here as already ManageEngine proved at many places. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** In many circumstances ### 20. Good Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sajid M. | Information Technology Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about ManageEngine Remote Access Plus?** Very easy to work in this,easy ticketing tool, **What do you dislike about ManageEngine Remote Access Plus?** Much more secuity provide than current live **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** Veey easy to remote access and ticketing tool also very easy ### 21. Good Value Remote Tools for the cost **Rating:** 5.0/5.0 stars **Reviewed by:** Chris J. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about ManageEngine Remote Access Plus?** Cost is affordable. A lightweight agent that only requires internet access. Nice GUI to see all machines online. Other tools besides remote access screen sharing. **What do you dislike about ManageEngine Remote Access Plus?** agent requires additional code at the time of install. Can be a little laggy at times. Login page can be difficult to find unless you have it bookmarked. No easy easy way to get there from Manage Engines main site. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** How to help remote workers. VPN issues. remotely ending tasks through task manager and reviewing other resources. ### 22. ManageEngine Remote Access Plus - a superb enterprise remote tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kjetil S. | Technical Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2021 **What do you like best about ManageEngine Remote Access Plus?** What I like best about this tool is that you can remote enterprise computers not only on the domain or connected through VPN, but also even on the internet. **What do you dislike about ManageEngine Remote Access Plus?** I wouldn't say I like that it takes some time to reconnect to the remote PC when disconnected. **Recommendations to others considering ManageEngine Remote Access Plus:** This tool provides features that other remote applications have, but this is more secure. It integrates 2FA before you could even use it. **What problems is ManageEngine Remote Access Plus solving and how is that benefiting you?** It provides remote support to enterprise employees while they are working from home in the pandemic. ## ManageEngine Remote Access Plus Discussions - [What is ManageEngine Remote Access Plus used for?](https://www.g2.com/discussions/what-is-manageengine-remote-access-plus-used-for) - [View ManageEngine Remote Access Plus pricing details and edition comparison](https://www.g2.com/products/manageengine-remote-access-plus/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+15%3A18%3A57+-0500&secure%5Bsession_id%5D=9cc6f124-ac61-4dad-bacb-0afc22654b8d&secure%5Btoken%5D=c9b354929317e64de51afc4fd72c47144565a857a9b6153917af8ead30e9eead&format=llm_user) ## ManageEngine Remote Access Plus Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) ## ManageEngine Remote Access Plus Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top ManageEngine Remote Access Plus Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,044 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - 4.8/5.0 (512 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)