--- title: ManageEngine Remote Access Plus Reviews meta\_title: 'ManageEngine Remote Access Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how ManageEngine Remote Access Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 34 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # ManageEngine Remote Access Plus Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ManageEngine Remote Access Plus but has limited features. Are you part of the ManageEngine Remote Access Plus team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Remote Access Plus is a secure and comprehensive enterprise remote support solution that lets you remotely govern computers anywhere on the globe. With the powerful remote desktop sharing and over a dozen of robust diagnostic tools you can instantly rescue remote computers at the comfort of your desk. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [ManageEngine Remote Access Plus Community](https://www.g2.com/products/manageengine-remote-access-plus/discuss) Languages Supported Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Zoho Corporation Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/manageengine-remote-access-plus/pricing) ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![Splashtop Remote Access](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Splashtop Remote Access") Splashtop Remote Access 4.8/5(518) ](https://www.g2.com/products/splashtop-remote-access/reviews) [ ![ScreenConnect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ View All Alternatives ](https://www.g2.com/products/manageengine-remote-access-plus/competitors/alternatives) ## User Insights Average based on 34 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ManageEngine Remote Access Plus Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveDirectory Domain Controller for Windows 2016 ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) Show More MM Manivasagam M. IT Executive Information Technology and Services Small-Business (50 or fewer emp.) 5/19/2026 "Reliable, Always-On Remote Access for Fast Troubleshooting" 4/5 What do you like best about ManageEngine Remote Access Plus? I like ManageEngine Remote Access Plus very much because one of the biggest benefits of using an agent-based remote support tool is the reliable, always-available access it provides for quick troubleshooting and unattended support. It also makes remote sessions smoother and more efficient than agentless methods, which helps a lot when I need to connect quickly and get things resolved. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? Sometimes, when I start a remote session, the end system’s RAM usage goes up to a very high level, and the remote session ends up consuming too much memory. At times, it even hangs. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? We use Remote Access Plus to access user machines from a different location. This lets us troubleshoot issues remotely, move files as needed, and carry out tasks that require administrator permissions. The best part is that we can do all of this without interrupting the people who are actively using those machines. Remote Access Plus has genuinely helped us work faster and stay more efficient overall. It has improved things for both the IT team and employees, since we can resolve problems quickly with Remote Access Plus. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gabriel Alexander C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel Alexander C.") GC Gabriel Alexander C. Lider de infraestructura Health, Wellness and Fitness Mid-Market (51-1000 emp.) 1/8/2026 "Easy Setup and Seamless Background Tasks, with Effective Team Organization" 3.5/5 What do you like best about ManageEngine Remote Access Plus? This software is straightforward to set up and use. It enables tasks to run in the background seamlessly, so users are not disrupted or even aware of them. I also appreciate that it supports on-premise installation. Additionally, I find the options for organizing teams to be quite effective. The customer support its delayed, but efective We use the software daily, and our experiencis its good, and we have more than 2 years with software solution. Remote Access Plus is easy to implement, can be installed on-premises, and integrates easily with the domain for endpoint management. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? The mobile app lacks functionality and often leads to various issues. Each time I connect, it uses a significant amount of bandwidth. Additionally, it requires a lot of RAM during connections. Even simple tasks, such as using the keyboard or performing basic actions like pasting or transferring files, are unnecessarily complicated. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? Remote Access Plus offered us an alternative for remote connection to computer equipment, allowing installation on the premises and providing greater control and security than traditional tools allowed us to do. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Roy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy C.") RC Roy C. IT Supervisor Mid-Market (51-1000 emp.) 3/5/2025 "Remote Access Plus Experience" 3.5/5 What do you like best about ManageEngine Remote Access Plus? I like the announcement features of Remote access plus. Alongside the ease of use and automation for task to keep device clear of bulk and ready to use. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? GUI .. They can improve on the functionality. when shifting through Admin settings and config. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? The ability to connect to device on & off our domain. cloud device access and control. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 1/5/2025 "Good entry level system" 4/5 What do you like best about ManageEngine Remote Access Plus? Its a big improvement over Intune Remote Help, and more cost effective Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? Patchy english in interface eg. help callouts Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? Support of mobile workforce Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 6/27/2024 "Decent Product" 4/5 What do you like best about ManageEngine Remote Access Plus? I like how ease of use devices are to add. It's fast and reliable. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? The website was down for a few hours, so I had to wait. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? Quick remote access to address needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeff D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff D.") JD Jeff D. Mid-Market (51-1000 emp.) 9/12/2023 "Easy and straight forward Setup" 4/5 What do you like best about ManageEngine Remote Access Plus? I love the terminal access, where you can directly ssh into a machine. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? I wish I could be able to clone a PC image with a agent installed, then have it refresh if hostname changes. Deploying an agent is more difficult. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? Being able to control our PCs remote across the country Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 4/27/2023 "Best Enterprise remote troubleshooting Solution" 4/5 What do you like best about ManageEngine Remote Access Plus? It reduces remote troubleshooting time from days to minutes. Helpdesk technicians can use this tool to manage remote workforce from only Single dashboard. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? There are resonable chance of delay in connection which sometime even drops the connection. User interface can be improved to some extent it gives old school feeling. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? It is a tool which lets you connect to all your computers irrespective of their locations, diagose the actulal root cause of the issue with very minimum time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AK Adity K. System Admin Mid-Market (51-1000 emp.) 3/17/2023 "ManageEngine Remote Access Plus Review" 4/5 What do you like best about ManageEngine Remote Access Plus? Management in the cloud; very User friendly UI. Due to very small agents installation is easy and quick. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? Sometimes especially when you need to rejoin, the connection to a remote endpoint starts to slowly. When something goes wrong, troubleshooting goes difficult. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? Helps to control computer operations centrally. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DG dan g. Technician Small-Business (50 or fewer emp.) 12/7/2022 "works" 4/5 What do you like best about ManageEngine Remote Access Plus? Manage the cloud and easily create groups for teamwork. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? Some options for warning if the computer is off or on. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? Simple groups of computers, manage them on the same cloud console for remote access. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tomaso B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomaso B.") TB Tomaso B. IT Manager Mid-Market (51-1000 emp.) 7/6/2022 "Excellent IT Tool" 4/5 What do you like best about ManageEngine Remote Access Plus? It's a quick delivery solution that allows to easly perform several IT tasks. Review collected by and hosted on G2.com. What do you dislike about ManageEngine Remote Access Plus? Agent distribution is not always easy to troubleshoot. Review collected by and hosted on G2.com. What problems is ManageEngine Remote Access Plus solving and how is that benefiting you? Remote Management is really powerfull and embedded tools as registry editor, service monitor, etc. are really smart. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about ManageEngine Remote Access Plus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ManageEngine Remote Access Plus ](https://www.g2.com/products/manageengine-remote-access-plus/discussions/new) GU Guest User What is ManageEngine Remote Access Plus used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-manageengine-remote-access-plus-used-for) [ View all Discussions ](https://www.g2.com/products/manageengine-remote-access-plus/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/manageengine-remote-access-plus/pricing) ManageEngine Remote Access Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Product Avatar Image") Zoho Assist 4.7/5(718) [ Compare Now ](https://www.g2.com/compare/manageengine-remote-access-plus-vs-zoho-assist) ##### ##### ManageEngine Remote Access Plus Features Administration Usage Information Active Directory Integration Diagnostics Platform Remote Access/Control Security Device Management Device Enrollment Maintenance Remote Reboot [ View More Features ](https://www.g2.com/products/manageengine-remote-access-plus/features) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[Remote Desktop](https://www.g2.com/categories/remote-desktop) ##### Explore More [Best AP automation software for small business](https://www.g2.com/discussions/best-ap-automation-software-for-small-business)[Best absence tracking software with mobile access](https://www.g2.com/discussions/best-absence-tracking-software-with-mobile-access)[What's the leading project management software](https://www.g2.com/discussions/what-s-the-leading-project-management-software) [Best performance management software for small tech startups](https://www.g2.com/discussions/what-s-the-best-performance-management-software-for-small-tech-startups)[Top PSA tools for IT services](https://www.g2.com/discussions/top-psa-tools-for-it-services-teams)[Pros and Cons Details](https://www.g2.com/products/manageengine-remote-access-plus/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)