Product stability and support reactibility Review collected by and hosted on G2.com.

nothing to write here, all my questions was solved on the ticket. Review collected by and hosted on G2.com.

Very excited. It has a lot of features. . Review collected by and hosted on G2.com.

It's about the timezone of taking the support. Review collected by and hosted on G2.com.

The PAM is easy to use. Upgrades are always simple and fast. All RDP connections are from the PAM as a jump point so you can firewall off all other connections. Provides the ability to schedule and change complex passwords. Web site is fast and no dependent on plugins. Review collected by and hosted on G2.com.

Support is not always easy to get a hold of and there are some language barriers. Managing groups and assigning permissions could be a lot more straight forward. Review collected by and hosted on G2.com.

The tool offers numerous features for full password management including changes, resets, and unlocks. Review collected by and hosted on G2.com.

The tool doesn't allow full customization of all of the pages in the tool. This prevents true corporate branding. Review collected by and hosted on G2.com.

I do like the simplicity of adding an asset and the ability to create multiple resources for an asset. We also use it in combination with RSA to use 2 factor authentication when connecting.

It also integrates with our AD environment which is a huge bonus cause it eliminates the need to manage multiple accounts. Review collected by and hosted on G2.com.

My biggest gripe with the software is that for some of the features to work, like copying password to clipboard, only works if you have flash installed. Since flash is a huge security risk we do not get to utilize the full feature set which I feel could be expanded and written in HTML5 or something much newer. It seems they may have tried to over simplify the UI and in doing so created a highly complicated mess of things. Review collected by and hosted on G2.com.

Its many, Here listed few.

> Pricing and Licensing model is good.

> Light weight application it uses very less hardware.

> Adding resources in few minutes using csv file.

> Stores passwords in encrypted database with High availability.

> Password Manager Pro is an easy tool for everyone like IT and Non-IT (Management).

> Encrypted HTML Password file for Offline access. Review collected by and hosted on G2.com.

I Can't find anything, If someone finds let me know. Review collected by and hosted on G2.com.

The pricing model of the product is very good, the best I've seen. The product works great and with issues you can count on the support team of ManageEngine. They know their product and help you in every way they can. We even had a custom patch fixed for us in a day. Never seen this kind of commitment to a customer ever before. Review collected by and hosted on G2.com.

I tried hard but cannot think of any. I am one happy and satisfied customer. Review collected by and hosted on G2.com.

For the price, this product cannot be beat. It does most, if not all, the same things as the fancier (and much pricier) competitors. I configured it to discover AD computers and users. During this discovery, it finds local services and scheduled tasks on every server, running under service account privileges, whether local or domain. For some AD user accounts (service accounts) it is rotating them on my various schedules. For all domain computers, it is rotating their local accounts on different schedules. It is doing everything I had Thycotic Secret Server doing at 1/4th the cost.

Their support is willing to get on webex's fairly quickly to walk through and resolve issues, even including developers to really dive into the weeds. Fixes/patches have been quick to be released on issues thus far.

I also love that it can be a jump box where I can force users who want to RDP to a server, to do so thru PMP. They must use PMP, browse to the server in question, and PMP will launch an RDP session for them. Plus, it records their session. Excellent! Review collected by and hosted on G2.com.

I might have been biased coming from Secret Server, which I found very intuitive, but this product uses terminology and some steps I just find not intuitive and confusing. I think their owner/sharing/permissions strategy is flawed, which makes the configuration overly cumbersome. Resources must have owners (which I think is a flaw), but if that Resource is part of a group owned by someone else, things like password reset get wonky and probably fail. I've just made every resource "owned" by the same account to solve the problem. However, I feel like my role based access control is now broken in that if other admins were to start adding Resources, it would quickly get messy. Luckily I don't have that problem but I can see it happening. This "owner" concept also is a bad idea because what if an owner leaves the company, now someone has to go into PMP, find all Resources owned by that guy, and re-assign. It's a pain and would just be better without the concept of an owner, but merely using permissions/RBAC to control access to Resources. Review collected by and hosted on G2.com.

The ease of implementation and management. I inherited a very out of date version of this application. It was easy to migrate to a new server and to keep patched and up to date. It is great to keep passwords for devices, external sites, internal application accounts all centralized. We even have this server as part of our DR and have failed over ran for a month and failed back with no issues. It is easy to use and easy to maintain. Overall it is a great product. Review collected by and hosted on G2.com.

They send out emails when major releases are available. It would be nice to have some level of alerts when minor versions are released. It would also be nice if when new versions are released that they have cumulative update instead of having to run through each release version individually. Review collected by and hosted on G2.com.

Pricing of the product is very good than other products which does the same thing. PMP has been ticked all of the boxes we required. i have reviewed 3 products prior to this but none of that worked well as PMP does, neither they are cheaper.. Review collected by and hosted on G2.com.

I didn't see any major drawbacks of the product other than it does not have SANS CSC 20 reporting function. i have raised this with manage engine team and they said it will be included in the next feature release. Review collected by and hosted on G2.com.