Akram E.
AE
Akram E.
Security Analyst
Mid-Market (51-1000 emp.)
"Effortless Software Deployment, Robust Patch Management"
5/5
What do you like best about ManageEngine Endpoint Central?

I really appreciate the vulnerability management features, especially how it pushes Windows and third-party patches all the time. ManageEngine Endpoint Central gives us a good way to control everything with timing and scheduling for patch management, which is great. I also value the asset management and inventory control features because they reduce managerial work. Overall, it's been working well from the beginning without any major setup issues, thanks to the team's efforts. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Most of the things are okay, but we need to work on Mobile Device Management (MDM). The Android system is difficult, especially regarding certificates. We're also limited by the license, which is a main issue. And, I'm facing integration issues with CrowdStrike, which would provide more feasibility for our security. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
Sr. Manager IT
Enterprise (> 1000 emp.)
"High-ROI Endpoint Management with a Centralized Console and AI Automation"
4/5
What do you like best about ManageEngine Endpoint Central?

1. UI / UX

Rating: (Good, not best-in-class)

The single, centralized console makes it easier to manage all endpoints and brings tasks like patching, deployment, and monitoring into one dashboard.

2. Integrations

Rating: (Strong inside ecosystem, moderate outside)

It integrates well with ITSM, IAM, and SIEM tools, and it works across environments including Windows, macOS, Linux, and mobile. It also supports automation through APIs and connectors.

3. Performance

Rating: (Reliable but depends on environment)

Overall performance is reliable for patch deployment, remote troubleshooting, and software distribution. It can handle large-scale endpoint environments, especially when automation is used.

4. Pricing / ROI

Rating: (One of its biggest strengths)

ROI is high because it helps save costs through tool consolidation and automation.

5. Support / Onboarding

Rating: (Moderate support experience)

24/7 support is available by phone and online, and the documentation, tutorials, and training materials are strong.

6. AI / Intelligence

Rating: (Strong and evolving)

The AI-powered features include predictive alerts, anomaly detection, and automation-driven workflows that reduce manual effort. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

1. UI / UX

Limitations: The UI feels less intuitive and somewhat unpolished. There’s a learning curve, and in some situations you may need scripting knowledge to really get the most out of it.

2. Integrations

Limitations: API-based integrations with external enterprise tools can be somewhat limited.

3. Performance

Limitations: Performance can dip on slower networks, especially during large-scale patch deployments.

4. Pricing / ROI

Limitations: Pricing feels a bit higher.

5. Support / Onboarding

Limitations: The initial setup and configuration can take time.

6. AI / Intelligence

Limitations: It’s not as advanced as more AI-first platforms. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Powerful Endpoint Management Platform with Excellent Automation Features"
5/5
What do you like best about ManageEngine Endpoint Central?

What I like best about ManageEngine Endpoint Central is that it combines patch management, software deployment, inventory, remote troubleshooting, and endpoint configuration into a single platform. It has significantly reduced the time required for routine IT administration and helped us maintain better visibility and control over our environment.

The automation features are particularly useful for deploying updates and applications consistently across multiple devices and locations. The remote support tools make it easy to assist users without needing additional software.

Another aspect I appreciate is the support team. In my experience, support engineers are responsive, knowledgeable, and willing to work through complex issues when needed. Combined with an extensive knowledge base and documentation, this has helped us resolve problems quickly and get the most value out of the product.

Overall, Endpoint Central provides a comprehensive feature set at a competitive price point and has become an essential part of our endpoint management strategy. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

While ManageEngine Endpoint Central offers a very comprehensive feature set, some areas of the interface can feel dated and require a learning curve for new administrators. Because the platform includes so many features, certain advanced configurations and policy settings can be difficult to locate at first.

I would also like to see further improvements in reporting customization and a more streamlined navigation experience between modules. In some cases, troubleshooting complex deployment or patching issues may require consulting documentation or working with support.

These are relatively minor concerns compared to the overall value of the product, but they are areas where the user experience could continue to improve. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Endpoint Central: Powerful All-in-One Endpoint Management with an Easy, Responsive UI"
4.5/5
What do you like best about ManageEngine Endpoint Central?

Endpoint Central gives us a lot of functionality in one product. Imaging computers and installing Windows updates has become much easier. The ability to install BIOS updates is also useful.

We like that we can give users admin access to specific apps when needed without having to give them full admin rights on the computer.

Software deployment is relatively easy. There a quite a lot of predefined software packages. Creating our own software packages isn't too difficult.

We have found managing BitLocker is much easier than group policy and auto rotation of the BitLocker keys is useful.

Dex has been very helpful in tracking down computer issues. It has allowed us to be more proactive on issues rather than waiting for end users to report on problems.

The inventory tracking has saved us quite a bit of time over our previous tools. It has pulled in all necessary information, including warranty dates, without having to manually create any custom fields.

Lastly the interface is easy to use, and we have found it very responsive. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

The OS deployment feature hasn't been integrated with the software deployment feature. That means either creating software packages in two places or installing software to an imaged computer as a second step once finished. Review collected by and hosted on G2.com.

Mohammad I.
MI
Mohammad I.
IT Systems and Cloud Officer
Mid-Market (51-1000 emp.)
"Friendly Interface with Flexible Policy, Patching, and Remote Control"
4.5/5
What do you like best about ManageEngine Endpoint Central?

Endpoint Central has a friendly interface, and it lets you apply policies and configurations even if a company doesn’t have a unified Domain Controller. You can also use it to install patches and remotely control registered devices through the installed agent. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Not being able to control the configured refresh cycle is a bit confusing. I also strongly suggest that the online forums and guides related to Endpoint Central be kept continuously updated and clearly explained, and, if possible, include more screenshots so the instructions are easier to follow. Review collected by and hosted on G2.com.

SR
Saravanan R.
Senior Engineer IT Support
Mid-Market (51-1000 emp.)
"All-in-One Endpoint Management That Boosts Efficiency and Compliance"
5/5
What do you like best about ManageEngine Endpoint Central?

What I like best about ManageEngine Endpoint Central is its ability to manage multiple endpoint functions from a single, centralized console. Features such as patch management, software deployment, remote troubleshooting, and automation work seamlessly together and significantly reduce manual effort. It improves endpoint visibility, enhances security compliance, and helps the IT team operate more efficiently while providing strong value for the cost. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Initial setup can be complex, the UI could be more intuitive, and reporting and error messaging could be improved. Review collected by and hosted on G2.com.

MM
Manivasagam M.
IT Executive
Information Technology and Services
Small-Business (50 or fewer emp.)
"Endpoint Central Makes Software Deployment Fast and Effortless"
4.5/5
What do you like best about ManageEngine Endpoint Central?

The main feature I liked in Endpoint Central is software deployment, because it makes it very easy to push an application and install it across systems in the organization, which saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Sometimes, when I push patches, it can take around 5 to 7 days for the patch to actually deploy to the end-user systems. There’s no error message indicating that the patch push failed; it just continues to show that it’s trying to push. Review collected by and hosted on G2.com.

Kavinkumar M.
KM
Kavinkumar M.
Citrix Engineer
Enterprise (> 1000 emp.)
"Efficient Endpoint Control and Security Management"
4/5
What do you like best about ManageEngine Endpoint Central?

ManageEngine Endpoint Central is used to manage systems, mobile devices, and servers across our organization. It helps us configure and deploy security policies, including blocking USB devices when needed. We also use BitLocker to encrypt organizational systems and protect sensitive company data from unauthorized access. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

Some operations—such as patch deployment, software installation, and other remote actions—can be slow or inconsistent, particularly in larger environments or during periods of peak usage. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient and Easy-to-Use Endpoint Management Platform"
4.5/5
What do you like best about ManageEngine Endpoint Central?

One of the biggest benefits is that it puts a lot of IT tasks in one place like patching, software installs, remote access, asset tracking, and policy enforcement. So instead of switching between different tools all the time, everything is handled from a single console which saves a lot of time.

Another good thing is the automation. You can schedule updates, push software quietly to multiple machines, and apply policies without doing everything manually. That is really helpful when you are managing a large number of devices and need consistency across the environment.

It also supports different operating systems like Windows, macOS, Linux, and mobile devices which makes it useful in mixed environments. And since many people work remotely now, being able to manage both on premise and remote endpoints from the same tool makes it very practical. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

With ManageEngine Endpoint Central, most of the drawbacks are related to complexity rather than missing features. One common point is that the interface can feel a bit cluttered at first. Since the tool includes a lot of different modules like patching, asset management, remote control, compliance, and mobile device management, it takes some time to get familiar with where everything is. In the beginning, finding specific settings is not always very straightforward. Review collected by and hosted on G2.com.

irfan s.
IS
irfan s.
IT Support Technician
Enterprise (> 1000 emp.)
"All-in-One Endpoint Management That Boosts Productivity"
5/5
What do you like best about ManageEngine Endpoint Central?

What I like best about ManageEngine Endpoint Central is its all-in-one approach to endpoint management. It makes patch management, software deployment, remote support, and device monitoring simple and efficient, helping reduce manual effort and improve productivity. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central?

I dislike the occasional synchronization issues between Endpoint Central and the ServiceDesk Plus asset module, which can lead to asset information not being updated accurately. Some advanced configurations can also be complex and require additional troubleshooting. Review collected by and hosted on G2.com.