# ManageEngine Analytics Plus Reviews **Vendor:** Zoho **Category:** [Application Portfolio Management Software](https://www.g2.com/categories/application-portfolio-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 12 ## About ManageEngine Analytics Plus ManageEngine Analytics Plus (cloud and on-premises) is an IT analytics application with integrated artificial intelligence, machine learning, and natural language processing capabilities that enable you gain insights into your data simply by asking or typing out questions in plain English. Analytics Plus enables you to consolidate data from several IT applications, databases, local files and feeds, and cloud drives into a single console to get a unified view of the IT environment including IT service management, network operations management, project management, endpoint security management, and privileged access management. https://www.manageengine.com/analytics-plus/ Key features Quick setup Start creating visualizations from scratch in minutes using Analytics Plus with a drag-and-drop report builder. Over 400 out-of-the-box reports and dashboards Unlock instant value with more than 400 prebuilt reports and dashboards tailored for specific business scenarios. Analytics Plus intelligently reads imported data and runs correlation logic to generate reports instantly. You can also customize these reports further to suit your business needs. Powerful data blending from multiple applications and data sources Break free of data silos. With Analytics Plus, you can connect, correlate, and analyze data from several applications and data sources using cross-data analytics and advanced data modeling techniques. This enables you to look beyond independent components in IT and get insight into the big picture. AI-powered analytics assistant for code-free reporting and analysis Change the way you interact with data. No more codes. No more queries. Analytics Plus' built-in AI-assistant, Zia, interprets voice and text-based questions and responds with rich, visual responses. Zia also provides intuitive suggestions to customize your questions and narrow down your results. You can also teach Zia to understand commonly-used jargon and keywords conventionally used in your business. Real-time collaboration for faster decision-making Discover and communicate hidden opportunities and threats to your peers in real time using report comments. Notice an opportunity to reduce software spending in your IT budget report, or spot a possible security gap in your audit reports? Tag the right person in charge and discuss your ideas instantly. No need to wait for the monthly review meeting. Trend forecasting to enable accurate predictions Leverage the power of Analytics Plus' robust forecasting engine and predict the future accurately. Plan IT budgets by forecasting seasonal spikes in asset and resource requirements, prepare for downtime by predicting maintenance schedules of applications and networks, or make contingency plans by predicting deviations in day-to-day operational metrics such as service-level agreements (SLAs) or project backlogs. Fine-grained access controls for secure sharing Email, export, publish, and share slideshows with your teams to enable swift collaboration. Use role-based access controls to ensure your data is completely secure. Schedule emails and get insights straight in your inbox. Set up threshold-based alerts and get notified via in-app or email notifications of any change in your data. Interactive visualizations for granular data analysis Set up a data-driven culture where everyone can interact with data. Using Analytics Plus, your team can swap visualizations in seconds, view underlying data in reports, and drill down into specifics to understand data better and gain in-depth insights. Lower total cost of ownership Analytics Plus can save organizations up to 50 percent of their total cost of ownership when compared to leading IT analytics applications offering similar functionalities. Supported integrations Analytics Plus offers out-of-the-box integrations with the following applications: ServiceNow Jira Zendesk ServiceDesk Plus ServiceDesk Plus MSP SupportCenter Plus Desktop Central Patch Manager Plus Mobile Device Manager Plus Password Manager Pro PAM360 OpManager Applications Manager ## ManageEngine Analytics Plus Pros & Cons **What users like:** - Users appreciate the **dynamic and modern dashboards** in ManageEngine Analytics Plus, enhancing data visualization and insights. (1 reviews) - Users value the **ease of use** in ManageEngine Analytics Plus, benefiting from intuitive features and efficient report generation. (1 reviews) - Users benefit from **easy integrations** that enhance reporting efficiency and provide valuable insights across their systems. (1 reviews) - Users appreciate the **seamless integrations** with ITSM SDP, enhancing insights and delivering impactful results efficiently. (1 reviews) - Users appreciate the **dynamic dashboards and efficient features** of ManageEngine Analytics Plus, enhancing data insights and governance. (1 reviews) - Productivity Improvement (1 reviews) - Reporting Features (1 reviews) ## ManageEngine Analytics Plus Reviews ### 1. Clear CTO/CIO Dashboards and Unified IT Alert Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Ronak J. | Technical support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about ManageEngine Analytics Plus?** ManageEngine Analytics Plus is helpful in providing a clearer view and dashboard for CTO- and CIO-level stakeholders. It lets us review all the alerts generated for IT infrastructure and applications from OPM and APM in one place, along with the tickets generated for the same. This provides better visibility for decision-making and helps optimize cost. **What do you dislike about ManageEngine Analytics Plus?** As of now, there are only a few applications where Analytics Plus doesn’t support direct integration. For example, if it could integrate directly with Arcos ADAudit Plus, it would make a really good impact. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** The problem of looking into different different application for the dashboard view is been resolved with help of Analytics plus tool and also we can have an historical view and graphical UI ### 2. Excellent and Effortless Tool for Daily analysis on ITSM and other Operational analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Dipankar G. | Associate General Manager IT, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about ManageEngine Analytics Plus?** The tool offers adequate features, such as the ability to create pivots. Its bucket and formula creation within columns is efficient. The dashboards are dynamic and reflect a modern approach in their outcomes. Roles and rights are well-managed, providing strong compliance and effective governance controls. Integration with ITSM SDP delivers valuable insights and produces powerful results. The Reports generation is quicker and with lesser effort and grpahical presentation has good insight. **What do you dislike about ManageEngine Analytics Plus?** The widgets fall short when it comes to modernizing the Dashboard. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** The daily dashboard and analysis features are very useful. SLA and MTTR tracking are also handled well. TASK analysis is efficient. ### 3. Building Polished, Professional Dashboards Easily **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about ManageEngine Analytics Plus?** A variety of charts and themes are available to build a report or dashboard for the intended audience quickly and easily. The variety of columns and filters allow for specific data to be presented. Lastly, drilling down and viewing custom columns in report data is a win for management and executives. **What do you dislike about ManageEngine Analytics Plus?** I'm constantly trying to add reports to a dashboard from the Reports tab. It would be nice if I could add to dashboards from other tabs. Widget building could be a little more straightforward, as well. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** The report options in ManageEngine ServiceDesk are great, but the inability to drill down to data in custom reports was a need. We can now view real-time data regarding ticket counts and SLAs, and tracking common problems in our environment is now a reality. ### 4. Analytics at its finest **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Technical Manager, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about ManageEngine Analytics Plus?** The best feature about ManageEngine Analytics Plus is the vast amount of data import sources you can chose from. **What do you dislike about ManageEngine Analytics Plus?** Havent come accross anything yet , product is design very well **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** Making Analytics easier with better insight into data ### 5. All your devices at your fingertips **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about ManageEngine Analytics Plus?** I like the dashboard. It provides a simple view that allows me to quickly understand what is going on. You can also set policies extremly ganlular level. **What do you dislike about ManageEngine Analytics Plus?** I dislike the web portal but honestly its not a big complaint at all. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** It allows my organization to better understnad what is going on whtih our applications and set policies for each user or groups of users. Allows full control of corporate devices. ### 6. Service Desk Technican **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about ManageEngine Analytics Plus?** Able to generate dashboards and metric tracking for tickets within the system. Also has an assistant that can help generate reports. **What do you dislike about ManageEngine Analytics Plus?** A bit of a learning curve to use the assistant to generate desired reports. Need to play aroun with data sources as well. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** Generating dashboards for KPI boards to keep track of progress in day to day operations. ### 7. Very easy to utilize data from ServiceDesk Plus **Rating:** 4.0/5.0 stars **Reviewed by:** Braden F. | IT Operations Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about ManageEngine Analytics Plus?** Easy integration with ServiceDesk Plus data. **What do you dislike about ManageEngine Analytics Plus?** Some difficulties with ManageEngine Analytics Plus are determining how functions and formulas work. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** We struggled to find an excellent way to analyze data through our service desk, and Analytics Plus integrates directly with it. No complicated connection settings. ### 8. Analytics Plus should be renamed to Analytics Minus **Rating:** 1.0/5.0 stars **Reviewed by:** Rick A. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about ManageEngine Analytics Plus?** The application provides a wide variety of metrics dashboards. **What do you dislike about ManageEngine Analytics Plus?** Often fails to sync with ServiceDesk Plus. Tech support is slow to respond and slow to resolve issues. Difficult to reset admin password. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** Provides metrics on helpdesk tickets and technicians. ### 9. Is the extra memeber of the team **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | G, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about ManageEngine Analytics Plus?** Analytics is very user friendly. Having first come across the service many years ago i decided i wanted to take advantage of it, mature the reporting and analytical capabilities i had. Having no real experience or training with the tool i found it remarkable easier to get started. The support offered by its forums and helpdesk is great. It is customizable and can be used to present and interrogate lots of data (even better with Manage Engine Service Desk Plus) **What do you dislike about ManageEngine Analytics Plus?** Some refresh cycles are slow, meaning i can only see it one an hour with live data. Would be good to filter through the tables and select which data we could sync more frequently **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** With a globally dispersed service desk, the challenge of presenting metrics which are meaningful without words or presentation is important. This tool helps simplify that data presentation to enables a single place to view ### 10. Perfect analytics program to send reports and analyze ticket areas that could use improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2021 **What do you like best about ManageEngine Analytics Plus?** The best part of this program is the automated reports and dashboards that you can create. The dashboards allow you access to the latest data to get a quick glimpse of the current status. The automated email reports are great to schedule to get an idea of how things are going every once in a while. **What do you dislike about ManageEngine Analytics Plus?** It could be a little easier to use but the training and Support provided are excellent. **Recommendations to others considering ManageEngine Analytics Plus:** I would recommend you set up automated reports or dashboards, especially for those in management positions. It is nice to be able to provide an overview of the status of IT with simple weekly or monthly automated emails. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** The problems we had before were interpreting ticket data with simple reports. Analytics allows you to create some comprehensive reports and also create dashboards to view the reports easily. ### 11. ManageEngine Analytics Plus Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about ManageEngine Analytics Plus?** Being able to have the information that matters most to be readily available has been incredibly helpful and time saving. **What do you dislike about ManageEngine Analytics Plus?** Although you don't need to be exceptionally technical, you do need to have some technical aptitudes and understand the various data sets you are using. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** Sync issue with OPM ### 12. Very informative. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2020 **What do you like best about ManageEngine Analytics Plus?** The ability to setup and integration, create your reports once and then decide the timeframe. You do not have to reinvent the wheel each time. Makes reporting time much quicker. **What do you dislike about ManageEngine Analytics Plus?** Nothing yet, we are still implementing. Once we fix the integration I will go back and build what I need. **Recommendations to others considering ManageEngine Analytics Plus:** None at this time. **What problems is ManageEngine Analytics Plus solving and how is that benefiting you?** The amount of time it takes to get reports done for my manager. - [View ManageEngine Analytics Plus pricing details and edition comparison](https://www.g2.com/products/manageengine-analytics-plus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+12%3A31%3A55+-0500&secure%5Bsession_id%5D=693f20c2-3507-4511-9225-a175c6d2dff2&secure%5Btoken%5D=09e26b0688b8e8db7eaa5cbf10fb2b985e00ad96592557b9504e3ac4706dcfed&format=llm_user) ## ManageEngine Analytics Plus Integrations - [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) ## ManageEngine Analytics Plus Features **ServiceNow Apps** - ServiceNow Integration - Value **Agentic AI - Application Portfolio Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top ManageEngine Analytics Plus Alternatives - [ServiceNow Strategic Portfolio Management](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews) - 4.1/5.0 (238 reviews) - [SAP LeanIX](https://www.g2.com/products/sap-leanix/reviews) - 4.5/5.0 (183 reviews) - [CAST Highlight](https://www.g2.com/products/cast-highlight/reviews) - 4.5/5.0 (85 reviews)