The best feature of ManageEngine ADSelfService Plus is its self-service password reset and account unlock functionality, which reduces support tickets and improves user experience. Its easy integration with Active Directory, MFA capabilities, and intuitive interface make identity management efficient and secure. Review collected by and hosted on G2.com.

The main drawbacks are the somewhat dated user interface, the complexity of initial setup and customization, and limited flexibility in reporting and dashboard customization. Some advanced features also require additional licensing. Review collected by and hosted on G2.com.

Easy to deploy and manage. It also provides integration with lot of platforms Review collected by and hosted on G2.com.

i dont have any dislike about this software but i would like to mention that updating the software version is bit tedious Review collected by and hosted on G2.com.

ADSelfService Plus allows end users to change their own password without having to be onsite or having to put in a help desk ticket. I have never had an issue with the software failing or the service stopping. Review collected by and hosted on G2.com.

The GUI is difficult to navigate if you don't know where to go. I wish the end user management was a bit more user friendly. Review collected by and hosted on G2.com.

ManageEngine ADSelfService Plus offers a secure, reliable, and effective solution for recovering credentials from Windows systems. It features a versatile and intuitive module that is easy to use and implement, allowing for quick deployment across the organization. This reduces the number of support requests to the IT Help Desk and helps improve service for all employees. Review collected by and hosted on G2.com.

Occasionally, ADSelfService MSI installers are affected by Windows security or operating system updates. When this happens, it may be necessary to reinstall them to prevent users from losing access to the recovery app on the Windows Domain Credential Prompt. Review collected by and hosted on G2.com.

I like how quickly and efficiently ManageEngine ADSelfService Plus allows us to rebuild our entire system from scratch. They take the problems as their own and ensure we fully understand what's going on and how to fix it in the future. The initial setup was very easy, and they walked us through everything thoroughly and completely. Review collected by and hosted on G2.com.

We had no problems with using their service Review collected by and hosted on G2.com.

It is the most affordable solution for Password Resets and Local OWA/Remote desktop MFA Review collected by and hosted on G2.com.

Updates could be easier/automated instead of manually shutting down services and running powershell script. Review collected by and hosted on G2.com.

I like its flexibility and compatiblity, it is relative easy to implement in your environment. It is relatively easy to use once you know how it works and know how to navigate its UI. Review collected by and hosted on G2.com.

Support is not great and what happens is sometimes you get someone who knows the product well and sometimes you dont. The product is not currently polished and breaks quite easily and doesnt always operate how you would expect it to. There alot of nuances to this product. Review collected by and hosted on G2.com.

It is very easy to use and very convenient for administrators and end users.Like other manageengine apps, it is stable and works perfectly. Review collected by and hosted on G2.com.

Pricing may be more competitive by region. Review collected by and hosted on G2.com.

It is a useful tool for IT administrators because it allows AD users to reset their own passwords and unlock their own accounts, reducing the workload for IT support. It also includes features such as password expiration notifications and policy enforcement which helps to improve the security of the organization. Additionally, it has the ability to integrate with other authentication methods, which can provide more flexibility in the management of AD. Overall, it helps to improve the user experience and increase the efficiency of IT support. Review collected by and hosted on G2.com.

Being a user of Manage Engine ADSelfService Plus, I don't have personal preferences or feelings to dislike anything about it. Based on the information available and experience I'm having as an user, I am not aware of any major issues or concerns with ManageEngine ADSelfService Plus. I'm getting all those things what I'm searching for form this tool. Review collected by and hosted on G2.com.

It gives our users an option to reset their passwords or unlock their accounts without having to call IT. It is very user intuitive and easy to use. Review collected by and hosted on G2.com.

We do consider it to be a little bit of a security risk because it only wants basic questions/answers to reset a password for example. There is no 2 factor authentication involved or anything like that. Review collected by and hosted on G2.com.