--- title: ManageEngine ADSelfService Plus Reviews meta_title: 'ManageEngine ADSelfService Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how ManageEngine ADSelfService Plus works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 33 scale: '5' date_modified: '2026-08-09' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # ManageEngine ADSelfService Plus Reviews **Vendor:** Zoho **Category:** [Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 33 ## About ManageEngine ADSelfService Plus ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users. ## ManageEngine ADSelfService Plus Pros & Cons **What users like:** - Users value the **efficient customer support** of ManageEngine ADSelfService Plus, enhancing overall service and reducing IT requests. (1 reviews) - Users value the **secure and intuitive credential recovery** of ADSelfService Plus, enhancing productivity and reducing IT support requests. (1 reviews) - Users appreciate the **quick deployment** of ManageEngine ADSelfService Plus, enhancing overall efficiency across the organization. (1 reviews) - Users highlight the **ease of implementation** of ManageEngine ADSelfService Plus, facilitating quick deployment and improved service. (1 reviews) - Users find the **ease of use** of ManageEngine ADSelfService Plus enhances deployment and reduces IT support requests. (1 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Implementation Ease (1 reviews) - Intuitive (1 reviews) - Productivity Improvement (1 reviews) **What users dislike:** - Users face **missing features** due to MSI installers being impacted by Windows updates, requiring potential reinstallation. (1 reviews) - Users face **update issues** with ADSelfService Plus, requiring reinstallation to maintain access after Windows updates. (1 reviews) ## ManageEngine ADSelfService Plus Reviews ### 1. Effortless Credential Recovery and Seamless Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | CyberSecurity Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about ManageEngine ADSelfService Plus?** ManageEngine ADSelfService Plus offers a secure, reliable, and effective solution for recovering credentials from Windows systems. It features a versatile and intuitive module that is easy to use and implement, allowing for quick deployment across the organization. This reduces the number of support requests to the IT Help Desk and helps improve service for all employees. **What do you dislike about ManageEngine ADSelfService Plus?** Occasionally, ADSelfService MSI installers are affected by Windows security or operating system updates. When this happens, it may be necessary to reinstall them to prevent users from losing access to the recovery app on the Windows Domain Credential Prompt. **What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you?** ADSelfService has helped decrease the high volume of calls and service requests received by the Help Desk team, which in turn has improved customer service and key performance indicators. As a result, the business is better supported and operational efficiency is enhanced. ## ManageEngine ADSelfService Plus Discussions - [What is ADSelfService app?](https://www.g2.com/discussions/what-is-adselfservice-app) - [How do you use AD Self Service?](https://www.g2.com/discussions/how-do-you-use-ad-self-service) - [What is ADSelfService plus client software?](https://www.g2.com/discussions/what-is-adselfservice-plus-client-software) - [What is Zoho ManageEngine ADSelfService plus?](https://www.g2.com/discussions/what-is-zoho-manageengine-adselfservice-plus) - [View ManageEngine ADSelfService Plus pricing details and edition comparison](https://www.g2.com/products/manageengine-adselfservice-plus/reviews?filters%5Bsentiment_snippet%5D=2399919&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A09%3A57+-0500&secure%5Bsession_id%5D=b08dbdf0-e53b-452b-b9df-6376e1449b3b&secure%5Btoken%5D=ea11201877dab7dce5a2264326d2b76560c525d090d0693dd26ca6194aaabd3c&format=llm_user) ## ManageEngine ADSelfService Plus Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Windows Server](https://www.g2.com/products/tidal-media-inc-windows-server/reviews) ## ManageEngine ADSelfService Plus Features **Additional Functionality** - Generative AI - AI Copilot - Access Controls/Permissions - Active Directory Integration - Multiple User Accounts - Data Verification - Access Management - Activity Dashboard - Secure Data Storage - Data Security - Biometrics - HIPAA Compliant - SSL Security - Alerts/Notifications - API - Data Synchronization - Secure Login - Policy Management - User Management - Real-Time Data - Password Management - Self Service Portal - Reporting/Analytics - Employee Onboarding - Activity Tracking - Audit Trail - Compliance Management - Credential Management - Third-Party Integrations - Workflow Management **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Two-Factor Authentication - Authentication **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication - Knowledge-Based Authentication - Two-Factor Authentication - Mobile Authentication **Administration** - Application Integrations - Password Synchronization - Password Management - Credential Management - Password Policies **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync **Authentication ** - Multi-Factor Authentication - Biometric Authentication - Other Authentication Methods - Role-Specific Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration - Single Sign On **User Experience** - Self-Service Experience - Mobile App Usability - Multilingual Support - Remote Support **Implementation** - Easy Setup **Additional Functionality** - Mobile Access - Employee Portal - AI Copilot - Employee Database - Secure Password Sharing - Single Sign On - Group Passwords - Generative AI - Self-Service Access Request - Alerts/Notifications - Remote Access/Control - Self Service Portal - Password Database - Remote Access & Monitoring - Application Security - Password Protection - Password Generator - Reminders - Reporting/Analytics **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Push Notifications - Access Control - Email Alerts - Data Security - Reporting/Analytics - Knowledge Base Management - Monitoring - Multiple Authentication Methods **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support ## Top ManageEngine ADSelfService Plus Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 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