The no-code customer service platform for ambitious customer centric companies. Answer your customer’s frequent questions and/or create web journeys for common tasks. Malcolm! FAQ is a powerful featured packed knowledge base which lets your customers self serve and quickly find the answer to their question Malcolm! Workflow lets you turn your routine customer service tasks into web based forms quickly and effortlessly .Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates. Integrate with Dropbox, Mailchimp, Zendesk, Twilio and Mandrill (many more integrations coming soon) or your own systems via Webhook.