Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Simple and clean UI, easy to implement and UNPARALLELED customer service"
5/5
What do you like best about Malbek?

I like Malbek's UI which for the users is simple and clean and appreciate their commitment to their customers to improve and enhance the system. Malbek's customer service in the implementation and after launch is unparalleled. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

There are a few items that can be improved upon, but that's with any system and Malbek takes feedback and delivers. Review collected by and hosted on G2.com.

Response from Rebecca Holloway of Malbek
Edit edit

Thank you for sharing your feedback on using Malbek! We believe in not just providing a great solution but also ensuring a positive customer experience throughout your journey. It sounds like that has been the case for you!

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"A complete one stop solution for contract management system"
5/5
What do you like best about Malbek?

Application performance, reliability and end-user feature releases Review collected by and hosted on G2.com.

What do you dislike about Malbek?

While the contract search feature is strong, the search feature in the administration section can be improvised where we can search based on specific attributes vs. global search Review collected by and hosted on G2.com.

Response from Rebecca Holloway of Malbek
Edit edit

Thank you for taking the time to share your experience using Malbek! We take performance and reliability very seriously because, without it, having tons of features won't benefit you. As you noted, older technologies have been plagued with stability and major issues with editing and collaboration, and Malbek has been focused on avoiding these issues in our core platform since day one. You will be happy to hear that we are definitely looking to add additional search capabilities within the administration area in the future.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"The next generation of Contract Management System (CLM)"
4.5/5
What do you like best about Malbek?

- User experience

- Features set such as contracts hiearchy, combining multiple contracts into one

- Integration with Salesforce

- Review collected by and hosted on G2.com.

What do you dislike about Malbek?

The application has basic reporting and dashbaord. It would be great if robust reporting capabilities are build part of the application for complex reporting requirements Review collected by and hosted on G2.com.

Response from Rebecca Holloway of Malbek
Edit edit

Thank you for the feedback. This is one of the areas that we are continuously working on in order to provide the best reporting and dashboard experience for our users. We just released the Lifecycle Activity Dashboard and hope you like it. There are many more to come, so stay tuned!

Verified User in Pharmaceuticals
EP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Highly satisfied with Malbek."
4.5/5
What do you like best about Malbek?

Easy set up. Intuitive interface. Positive user experience. Malbek is also very responsive to user feedback. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Setting up new templates for contract authoring can be confusion. Review collected by and hosted on G2.com.

Response from Rebecca Holloway of Malbek
Edit edit

We truly appreciate you sharing your experience with Malbek and are pleased to hear that it's been positive so far! For template administration, we appreciate your feedback and, based on what we have heard, you will really like the new enhancement we are releasing. It will make template creation a breeze! Even easier than it is today.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Best Contracting platform in the market by far"
5/5
What do you like best about Malbek?

ease of use

ease of configuration

ease of integration

speed Review collected by and hosted on G2.com.

What do you dislike about Malbek?

lack of an AI tool to improve contract drafting, analysis, review, suggestions. Review collected by and hosted on G2.com.

Response from Rebecca Holloway of Malbek
Edit edit

Thank you for the feedback. We have an extensive AI tool and someone from our team will be in touch with you to show you the capabilities.