Thank you for your thoughtful review! We're thrilled to hear that you find Malbek intuitive and agile, catering to users of all technical backgrounds. It's great to know that our customer support has been instrumental in ensuring a smooth implementation and initial user adoption.

We appreciate your feedback on the cost of add-on features and licenses. We're always exploring ways to provide flexible and comprehensive package options that cater to various customer needs. We will be sure to pass this along to our Product Marketing team.

It's wonderful to hear that Malbek is effectively solving your contract storage, retrieval, renewal management, and reporting challenges. Thank you for choosing Malbek and for your valuable insights!

Thank you for your thoughtful review! We're thrilled to hear that Malbek’s intuitive interface, AI-powered features, and seamless Salesforce integration have made a positive impact on your team’s contract management processes. It’s great to know that our support team has been able to assist effectively and that Malbek is helping elevate the role of legal within your organization.

We appreciate your feedback regarding granular security controls for contracts or documents. Currently, security permissions are set by domain and role, not by contract or document. We’re always working to enhance the platform though, and this is a great suggestion that we will pass along to our product team to consider for future improvements.

Thank you again for sharing your experience, and we look forward to supporting your continued success with Malbek!

Malbek's configurability, AI capabilities, and acceptance of third-party paper is definitely something we are proud of!

We value your feedback regarding training. While we offer live training and a multitude of online learning resources, we will definitely pass this along to our implementation, training, and online learning teams.

It's great to know that you see the potential for Malbek to serve as a centralized repository for your health system, helping you find contracts and locate clauses that need updating, as well as facilitating third-party paper comparisons. We appreciate you sharing your experience with us.

Thrilled to hear that Malbek has been a seamless and intuitive experience for you over the past few years. Your feedback on our clean, modern interface and straightforward setup process truly makes our day. It's fantastic to know that our balance between simplicity and powerful functionality is hitting the mark with features like contract tracking, document management, automated reminders, and comprehensive reporting tools.

We're glad to hear that you appreciate the clean look of our platform and the ability to easily tag various counterparties for action. It's also fantastic to know that Malbek is serving as a single tool for all counterparties to process contracts, helping to eliminate inefficiencies caused by using multiple tools and offline email steps.

Thank you for sharing your concerns regarding character limits in fields and the restrictions on currency fields. Your feedback is invaluable, and we will pass this along to our product team as we continually strive to improve our platform. Please also ensure you've shared this feedback with your CSM so we can better action the character limits you require.

Thank you for updating your review! We're delighted to hear about your positive experience with Malbek and how we've exceeded your expectations over the years. Malbek is committed to your success and helping you achieve value out of this solution.

Thank you for your review! We're thrilled to hear that you find our customer support helpful and insightful. Our team is dedicated to providing the best possible assistance and it's wonderful to know that they've made a positive impact on your experience.

As with any new system, we totally understand that getting comfortable with the interface can take some time. We strive to make the user experience intuitive and user-friendly. If you have any specific areas you could see improved, please reach out to your CSM and they can pass along that feedback to Product.

It's great to hear that our AI features have helped streamline your contract drafting process. We appreciate your feedback and look forward to continuing to support your needs.

Thank you for your review and feedback! We're glad to hear that you appreciate the customization options Malbek offers and the support you’ve received post-implementation.

We understand that you’re still early in using the system and that frequent updates can be a lot to take in. Our goal is to continuously improve and provide you with the best possible experience.

We value your insights and would love for you to come back and update your review once you’ve had more time to fully explore and utilize Malbek. Your feedback is important to us as it helps us enhance our product and services.

Thank you for sharing your thoughts and for choosing Malbek as your first CLM solution. We're here to support you every step of the way!

Thank you for sharing your positive experience and valuable feedback! Your voice will definitely help other CLM users struggling to find a solution like Malbek that makes life simple and productive.

Thank you for sharing your experience! We're happy to hear that our Support Team was able to accommodate your needs and that Malbek is helping streamline your contract creation process. We apologize for any initial miscommunication regarding your requests and look forward to continuing to support your team.