Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Poor support with intermittent platform issues makes this a frustrating experience"
1/5
What do you like best about Maki?

The tests are easy for candidates to complete Review collected by and hosted on G2.com.

What do you dislike about Maki?

Ongoing issues with emails not being sent, being locked out of platform, unable to access results, and poor service makes this a frustrating experience and prevents a seamless hiring process. Review collected by and hosted on G2.com.

Response from Marc Desazars of Maki

Hi there,

Thank you for taking the time to share your experience. We’re truly sorry to hear that you’ve encountered issues with platform reliability and support — we understand how critical these elements are to running a smooth hiring process, and it’s clear we fell short of your expectations.

That said, we take your concerns very seriously. Email delivery problems, account access issues, and delays in support are not the experience we strive to provide. We’ve recently made significant infrastructure improvements and expanded our support team to ensure we can deliver faster, more reliable service across the board. We’re also rolling out new monitoring systems to proactively address issues before they impact our users.

If you’re open to it, we’d love the opportunity to make this right and learn more about your experience in detail. Please feel free to reach out to us directly at so we can investigate and assist further.

Thank you again for your feedback — it helps us get better every day.

Warm regards,

The Maki Team

BD
Baptiste D.
Enterprise (> 1000 emp.)
"A convenient platform, appreciated by candidates and that helps us in our recruitments."
5/5
What do you like best about Maki?

Practical platform to use (possibilities to send a link or directly send the tests to candidates). Allows to have an opinion on the candidate's level. Ease of use. The diversity of tests (with the possibility to add more). Review collected by and hosted on G2.com.

What do you dislike about Maki?

It simply lacks the display of all the candidate's results when we search for them. You have to click on each test taken by the candidate to see the result. It would be enough to simply display the scores next to the summary of the tests taken (when searching for the candidate). Otherwise, nothing. Review collected by and hosted on G2.com.

AD
Amandine D.
Specialist Recruitment Selection and Onboarding
Enterprise (> 1000 emp.)
"Very good experience with Maki"
4/5
What do you like best about Maki?

Communication and exchanges with the project team. As for the tool, it was the recruiters who tested it, but the advantage was the platform's ergonomics and the ease of finding KPIs. We have also saved time in pre-selecting our candidates and therefore reduced our time to fill. Review collected by and hosted on G2.com.

What do you dislike about Maki?

There's nothing I don't like about Maki. The tool is very well designed and has saved recruiters a lot of time in pre-selecting candidates. Review collected by and hosted on G2.com.

IR
Iris R.
Senior Talent acquisition
Mid-Market (51-1000 emp.)
"Maki's experiences"
5/5
What do you like best about Maki?

The most helpfull is the usability and responsive Review collected by and hosted on G2.com.

What do you dislike about Maki?

For now, nothing, Maki is easy to use and the candidats is quite happy to use too. Review collected by and hosted on G2.com.

BG
Bauer G.
Talent acquisition manager
Enterprise (> 1000 emp.)
"Super client and candidate experience"
5/5
What do you like best about Maki?

We were looking for a complete and user-friendly assessment tool, we have found Maki People and we are delighted with it.

The team is also super helpful at implementation stage so we make sure the tool is relevant for our complex organisation. Review collected by and hosted on G2.com.

What do you dislike about Maki?

Some highly complexe tests could be difficult to put in place due to technical constaints. Review collected by and hosted on G2.com.

KK
Kenza K.
Talent Acquisition Officer
Enterprise (> 1000 emp.)
"Great experience"
4.5/5
What do you like best about Maki?

I liked the ease of use, and the time saved thanks to the Maki tool. Review collected by and hosted on G2.com.

What do you dislike about Maki?

I didn't like the fact that it doesn't necessarily sort candidates by previous experience, which can deprive us of good talent. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Versatile tool and good customer support"
4/5
What do you like best about Maki?

The tool allows to test a variety of skills and can be adapted to the needs of the company. Good customer support through the account manager. Review collected by and hosted on G2.com.

What do you dislike about Maki?

So far no major downsides have been identified. Review collected by and hosted on G2.com.

Fanny T.
FT
Fanny T.
Yoga Teacher
Enterprise (> 1000 emp.)
"Great experience with Maki. Very interesting and personalized offer."
5/5
What do you like best about Maki?

Maki is easy to use, and allows for various statistics. The platform is welcoming. The customer support is excellent, always available, and responsive. Review collected by and hosted on G2.com.

What do you dislike about Maki?

the sorting of applications to be archived could be simplified further Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Review of Maki - English Language"
4/5
What do you like best about Maki?

Maki exhibits a robust and effective approach to assessing English language proficiency. The platform covers various aspects, including reading, writing and listening skills. The content is diverse and well-structured, offering a range of difficulty levels to accommodate users with varying language proficiency.

It's very useful to have a single interface with candidate results. Review collected by and hosted on G2.com.

What do you dislike about Maki?

What I didn't like about using Maki was the fact that you can't send the same test back to a candidate, so they can't retake it. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"A responsive team, relevant tests, and a new candidate experience"
5/5
What do you like best about Maki?

- The team is responsive, our contact is Mathilde and she is always available and attentive;

- The tests are quickly set up with the possibility of making adjustments;

- The candidates I interact with appreciate the visual aspect of the tests, as well as the ease of use; Review collected by and hosted on G2.com.

What do you dislike about Maki?

- It's a shame that we can't get a notification after our candidates take a test (or maybe I have disabled some notifications?) Review collected by and hosted on G2.com.