--- title: Maitre'D Reviews meta_title: 'Maitre''D Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Maitre'D works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Maitre'D Reviews **Vendor:** PayFacto **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 3.8/5.0 **Total Reviews:** 14 ## About Maitre'D Maitre’D is an enterprise-grade POS and Back-Office platform built for multi-location restaurant groups, franchises, hotels and high-volume foodservice operations. Designed for corporate and operational leaders, it provides centralized control over menus, pricing, reporting and workflows across all sites. With a robust API ecosystem and extensive third-party integrations (payments, loyalty, delivery platforms, PMS systems, accounting tools, kitchen technology and more) Maitre’D fits seamlessly into complex hospitality environments. Its architecture supports secure data flows between store-level systems and head office infrastructure, ensuring consistency and real-time visibility across the organization. Cloud-enabled dashboards and mobile management apps deliver instant access to sales, labor, and operational KPIs, while the Back-Office suite provides deep controls for inventory, forecasting, and multi-unit broadcasting. Built on reliable on-premise infrastructure with strong data security, granular user permissions, and strict compliance standards, Maitre’D ensures business continuity even during network outages. The system is fully scalable, supports multiple languages and currencies, and works with a wide range of industry-standard POS hardware. Ideal for organizations seeking a configurable, secure, integrated POS platform that supports long-term growth and complex operational requirements. ## Maitre'D Reviews ### 1. Maitre'd 7 **Rating:** 2.5/5.0 stars **Reviewed by:** Kyle D. | Help Desk Administrator, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2016 **What do you like best about Maitre'D?** Maitre'd is great for running multiple sites or locations due to the broadcast functionality and ability to setup a central server. The simplicity of the user interface keeps training simple and allows us to push guests through line and orders to the kitchen quickly. The API also allows us to push other information through to the printers, not just orders being processed by the registers. **What do you dislike about Maitre'D?** The biggest issue with Maitre'd for us is that it relies on an old model of operation and does not support cloud servers. By having to install a localized server in each location, it not only adds to our install expenses, but it creates an additional point of failure. Also, it does not allow for us to use global accounts so we find ourselves creating new usernames and passwords at every single one of our sites. **Recommendations to others considering Maitre'D:** Much of the support comes from Resellers so be sure to choose a reseller who is willing to meet all your needs. Posera (Maitre'd) is HQ'd out of Montreal so support hours are very limited unless your business is based on the East Coast. **What problems is Maitre'D solving and how is that benefiting you?** As far as POS systems go, Maitred gets the job done and allows us to manage our menus, inventory, and most importantly, sell our products. It is simple, easy to use, and for the most part runs problem free. The issues we do encounter are either simply annoyances or created by user error. ### 2. Complex POS System and Tedious Functionality **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2016 **What do you like best about Maitre'D?** Ability to add IP printers to the network on Maitre'd to avoid using serial printers **What do you dislike about Maitre'D?** All functionality, specifically running workstation data after making a specific change in the system and having to refresh all of the registers in order for changes to take effect. **What problems is Maitre'D solving and how is that benefiting you?** The benefits are cashiers taking orders and the system calculates per day transactions and end of day processes. It allows us to inventory products in the system and ensure it is visible to store employees. ## Maitre'D Discussions - [What is Payfacto used for?](https://www.g2.com/discussions/what-is-payfacto-used-for) - [View Maitre'D pricing details and edition comparison](https://www.g2.com/products/maitre-d/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A19%3A16+-0500&secure%5Bsession_id%5D=cd49c175-388b-4b83-8dec-04d598a78822&secure%5Btoken%5D=db0ab91f9f39a7418984a0379d96c8a40a5d37d4dd08439dc04ae372ab9afe4c&format=llm_user) ## Maitre'D Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering ## Top Maitre'D Alternatives - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)