TA

Tillman M A.

Chief Financial Officer

Mid-Market (51-1000 emp.)

8/21/2023

"Helpful system in real time requests and excellent software for monitoring response time."

5/5

What do you like best about Maintenance Care?

Web interface. Reporting system for better management of tasks. Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

No problems with the system. Seach could be more user friendly for groups of tasks. Review collected by and hosted on G2.com.

JR

Jesse R.

Maintenance Supervisor

Small-Business (50 or fewer emp.)

8/7/2024

"Easy to use"

4.5/5

What do you like best about Maintenance Care?

The app make it easy for all staff to stay connected. Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

Needs more options on the filters dates. Review collected by and hosted on G2.com.

VK

Venu K.

Director Of Residential Services

Mid-Market (51-1000 emp.)

5/8/2024

"Ease of use"

5/5

What do you like best about Maintenance Care?

Ease of use. The search capability has lots of specific filters. Preventative maintenance tickets can be pre loaded.Ease of implementation. prompt customer support. Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

May be some smart feature and reporting tools can be added. Integration with some AI tool to help forcast preventative maintenance jobs. Reports to be automatically sent on a periodic basis. perhaps MC can talk to open source BAS tools for improved integration. Review collected by and hosted on G2.com.

DM

Don M.

General Manager

Mid-Market (51-1000 emp.)

6/12/2024

"This app has helped us stay on top of maintenance issues"

5/5

What do you like best about Maintenance Care?

This app has helped us stay on top of maintenance issues plus alerts all parties if we has a major issue. We are also starting to use this app for mor than maintenance Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

nothing at this point. we dont have any issues or dislikes Review collected by and hosted on G2.com.

NK

Nathan K.

Facility/Maintenance Manager

Mid-Market (51-1000 emp.)

5/22/2024

"Facility/Maintenance Manager"

4.5/5

What do you like best about Maintenance Care?

I love how organized maintenance care keeps everything. Vendor information. Close and open ratios. This has really helped me keep organized. Recommend it to anyone! Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

Not to much to dislike about the maintenance care webpage or app. Be nice if you could invoice. Review collected by and hosted on G2.com.

KD

KellieJoe D.

Mid-Market (51-1000 emp.)

11/8/2023

"General Manager"

5/5

What do you like best about Maintenance Care?

The convenience of having all maintenance things in one place. The organization and the ease of use for my team and myself. Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

If things are not set exactly right, some items do not show up for my maintenance person. Especially on his phone. I would like better integration with android AND apple platforms. Review collected by and hosted on G2.com.

What problems is Maintenance Care solving and how is that benefiting you?

Prior to having maintenance care, items that needed attention were listed in a book. The maintenance person would have to continually pop up to the main desk to look at the book to determine what needed repair. We would also text, email or call him for help and now, with maintenance care, we simply enter it into the app and he receives the notification immediately to his phone (when it works right). Review collected by and hosted on G2.com.

SC

Steve C.

Mid-Market (51-1000 emp.)

12/11/2023

"Solid, Easy to Use Product"

4/5

What do you like best about Maintenance Care?

The user interface (floor-facing) is straight forward and easy for non-technical staff to utilize in reporting equipment issues.

The ticketing system is easy to manage and pull reports on. Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

Most of the issues that we had came from improper system configuration at our end in the beginning...some more robust training on initial commissioning of the system would be helpful. Review collected by and hosted on G2.com.

What problems is Maintenance Care solving and how is that benefiting you?

Given that we completely underutilized the system and only used it for maintnenace repair ticketing and pm scheduling, I can't say there were significant problems with the system itself. The software allowed us to set up, and maintain our preventative maintenace program and implement, track, and adjust over time. Review collected by and hosted on G2.com.

AK

Aaron K.

Administrator

Mid-Market (51-1000 emp.)

7/31/2024

"Experience with Maintenance Care"

5/5

What do you like best about Maintenance Care?

Using Maintenance Care has helped us execute our preventative maintenance plan. Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

It still takes time to build and keep updating Review collected by and hosted on G2.com.

AE

amy e.

Mid-Market (51-1000 emp.)

4/15/2024

"what a wonderful program"

5/5

What do you like best about Maintenance Care?

This program has completly changed my working enviroment for the better, work can be requested reviewed and completed all in one place. Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

I love the app and I love the desktop version of this. Review collected by and hosted on G2.com.

HM

Heather M.

Mid-Market (51-1000 emp.)

11/30/2023

"Easy to use for our staff and Managers when completing work orders"

4/5

What do you like best about Maintenance Care?

Ease of use for staff filling in work orders

Like the fact that we are now paperless with our work requisitions

Easy for our Physical Services staff to access the work orders and complete

Keeps accurate records of all work orders

Keeps record of our inventory

Has a manual to assist in entering information when not sure how to use each component of the program Review collected by and hosted on G2.com.

What do you dislike about Maintenance Care?

A little difficult to maouver around but I'm sure once I get more into the program with the help of the Manual and Customer Support it will all fall into place. Review collected by and hosted on G2.com.