Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Very User-Friendly and Intuitive Experience with MaintainX"
5/5
What do you like best about MaintainX?

MaintainX is VERY user friendly! You don't need to be a rocket scientist to understand how to use MaintainX, it is very intuitive to use.

It took a very short time for us to implement and get going. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

The only downside, for me, is the fact that there is no long term visual for workorders on the calendar. I would like to see a workorder show visually (like a diminishing "bar" for as long as the W.O. is open, until it's due date.)

Say, the workorder is a month long. From the start date to the due date, there would be a bar that diminishes and maybe changes color as you get closer to the due date. Review collected by and hosted on G2.com.

ED
Emils Gints D.
Maintenance department manager
Mid-Market (51-1000 emp.)
"Effortless Workflow Management with an Excellent Mobile App"
4.5/5
What do you like best about MaintainX?

Managing and overseeing our workflow has become much easier. The platform is straightforward to use, with only a minimal learning curve - our team was able to get everything set up and operational within just one to two weeks. The mobile app is excellent, which is especially important for those of us who are frequently on-site instead of working from the office. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

There are only minor inconveniences, and these are typically resolved within a few days. Review collected by and hosted on G2.com.

AO
Anahi O.
MaintainX App Controller
Small-Business (50 or fewer emp.)
"Effortless and User-Friendly—Our Team Loves MaintainX !"
5/5
What do you like best about MaintainX?

Not only do I love MaintainX, but my entire work family does as well. What we appreciate most about MaintainX is its user-friendly design. It makes everything simple, from someone submitting a request to our team being able to address it quickly. We use MaintainX every day, It just shows you how easy this really makes our day to day work life better. Not to mention the amount of features it has along with filters. With those the live time tracking of orders especially if they have procedures. Aside from how fast it is to receive help from MaintainX Customer Support, when needed. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

There honestly isn't anything that I dislike about MaintainX. Review collected by and hosted on G2.com.

Elena G.
EG
Elena G.
Maintenance Manager
Enterprise (> 1000 emp.)
"Using MaintainX to manage a retail chain"
5/5
What do you like best about MaintainX?

MaintainX has been a essential minute by minute tool for managing our multi-location operations, and I want to highlight how great and supportive Tommaso Rivetti has been throughout the entire process. He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it. He's shown me so many cooler features and hacks to help me manage my 50+ site flow.

What I like best about MaintainX is how easy it makes it to track, assign, and follow up on maintenance tasks across multiple locations in real time. The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability. I also appreciate the customizable checklists and the flexibility to set recurring tasks or preventive maintenance schedules, it really supports staying proactive rather than reactive. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

nothing at all, it's an easy to use platform! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy Out of the Box, Customizable, with Exceptionally Responsive Support"
5/5
What do you like best about MaintainX?

The software is easy to use “out of the box” while customization is still possible. Reporting features work very well, easy to add new requesters, app is very easy to use even for a non-tech savvy staff. Customer service has always been uniquely responsive to our needs. Highly recommend for anyone looking for a reliable Maintenance software Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Nothing stands out. Everything we have needed modified to better fit our needs, Customer service has been very helpful and made it work how we need it. Review collected by and hosted on G2.com.

LA
Leanne A.
Controller
Mid-Market (51-1000 emp.)
"Construction Company Fleet Maintenance Management"
5/5
What do you like best about MaintainX?

MaintainX has been a key tool for our fleet maintenance management. MaintainX allows our mechanics to track maintenance on vehicles and equipment easily. They are on the go and need to access information on the fly. The program is user friendly and we were running it live in no time. With their great support team, we were able to bulk upload records and information with little to no manual entry. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I can't think of anything I dislike about MaintainX. There are many features that we have not taken advantage of yet. I look forward to implementing more features!! Review collected by and hosted on G2.com.

MN
Martha N.
Assistant City Administrator
Small-Business (50 or fewer emp.)
"Effortless Time Tracking That Keeps Every Task Front and Center"
5/5
What do you like best about MaintainX?

It makes it easier to track hours spent on each task, as well as keeping all tasks up front and center so nothing falls through the cracks. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

We have not experienced any down sides yet to the product. Review collected by and hosted on G2.com.

Gordon S.
GS
Gordon S.
Director of Engineering
Enterprise (> 1000 emp.)
"MX Does It All—Backed by an Incredible Support Team"
5/5
What do you like best about MaintainX?

This system can do it all. I haven’t found anything it can’t do. The best part of MX is the support you get from the entire team. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Still looking! Haven’t found anything at this point Review collected by and hosted on G2.com.

BH
Beau H.
Energy Division Operations Manager
Mid-Market (51-1000 emp.)
"MaintainX Makes Task Management Effortless and Intuitive"
5/5
What do you like best about MaintainX?

MaintainX simplifies my daily responsibilities by providing a convenient tool right at my fingertips, allowing me to see all my tasks and their priorities clearly. The platform is very user-friendly, making it easy to incorporate into my everyday routine. I also will add that their customer support is top-notch, and response time is almost immediate. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I can honestly say that I haven't encountered anything within the platform that I dislike. Everything appears to be designed with the end user in mind, making it exceptionally seamless and easy to use. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Powerful Workflow Customization with Amazing Support and Integrations"
4/5
What do you like best about MaintainX?

I like the customizations for workflows and workflows. I like the integration to other applications such as SAP and other open applications. We have used MaintainX for over 4 years and I have not researched comparable application pricing. It is not an inexpensive tool. The onboarding and continued support is Amazing. Jamie Thompson is always thinking of creative solutions to help us achieve our goals. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

with so much customization and building we are able to do, I would like to see more customization of the request portal. Review collected by and hosted on G2.com.