Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Simply The Best CMMS System"
5/5
What do you like best about MaintainX?

MaintainX's user friendly platform takes what used to be a niche, difficult field to develop, train, & implement and simplifies it in a way that can be put into action immediately. Their customer support and account management has been some of the best I've encountered in the field, answering most questions within the same day with quick, helpful walk-thru solutions. My technician team utilizes it not only as a CMMS, but for its quick access to parts, equipment, and their supporting documentation. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

The only real issue I have encountered with MaintainX is when connectivity is dropped when utilizing our phones or tablets, it is hit or miss whether the data will update correctly in the respective work order. Review collected by and hosted on G2.com.

Ben S.
BS
Ben S.
Enterprise (> 1000 emp.)
"Dependable Maintenance Tool with Smooth Setup"
5/5
What do you like best about MaintainX?

I use MaintainX for my maintenance system, and I find that it solves organization and work order flow effectively. I like the dependable system and service I get. The meters and asset system are impressive; I am able to monitor asset health via meters in the field. The help from the MaintainX team made the initial setup, which involves a lot of moving parts, smooth. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

i dis like using it in chrome Review collected by and hosted on G2.com.

nascipio f.
NF
nascipio f.
Maintenance manager
Small-Business (50 or fewer emp.)
"MaintainX: Easy to Use and Delivers Great Value"
4.5/5
What do you like best about MaintainX?

What is the best about MaintainX is how easy is to use it Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Small changes I would like to have but they are available in different plans Review collected by and hosted on G2.com.

DS
Dan S.
Engineering supervisor
Mid-Market (51-1000 emp.)
"Easy Setup with Brilliant Training and Support"
5/5
What do you like best about MaintainX?

Easy to set up and the training and information provided by team was brilliant Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

There hasnt been anything flagged yet as a negative Review collected by and hosted on G2.com.

Chris T.
CT
Chris T.
Maintenance team leader
Mid-Market (51-1000 emp.)
"AI-Powered Templates and Procedures That Make Work Easier"
5/5
What do you like best about MaintainX?

The ai function when making templates or procedures Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Users that dont put in the correct information so maintain X cant display it correct Review collected by and hosted on G2.com.

Jeff S.
JS
Jeff S.
Maintenance supervisor
Mid-Market (51-1000 emp.)
"Instantly Familiar, Email-Like Interface and Very Powerful"
5/5
What do you like best about MaintainX?

The usability. Very user friendly. It is presented like using your email system. This creates and instant familiarity. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Some sorting filters seem lacking. There is no ability to create and save custom filters for procedures. Review collected by and hosted on G2.com.

LL
Lisa L.
Facilities Supervisor
Mid-Market (51-1000 emp.)
"An Amazing On-the-Go App with Everything at Your Fingertips"
5/5
What do you like best about MaintainX?

This mobile app is amazing for using on the go, with everything you need right at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Honestly, I have zero dislikes about the system. Review collected by and hosted on G2.com.

Shastin M.
SM
Shastin M.
Production Manager
Mid-Market (51-1000 emp.)
"Easy to Use and Highly Customizable to Our Company’s Needs"
5/5
What do you like best about MaintainX?

I like how easy the system is to use, and that I can make it as simple or as complicated as I want. It’s also very easy to tailor to my company’s needs. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I dislike the cost of the licenses. I’d like to be able to add more members so I can really get everyone in the company involved, but I’m restricted by the number of licenses available. Review collected by and hosted on G2.com.

TH
Thomas H.
Project Manager
Enterprise (> 1000 emp.)
"Top Notch Software! Top Notch Team!"
5/5
What do you like best about MaintainX?

MaintainX is a very simple to use software flatform. This was very easy to implement at our company. The customer support service is above and beyond expectation. They have innovated their CMMS system to fit our global needs as a customer. They continue to make changes as we develop this software into our system. We continue to use this on a daily basis globally. Integrating this CMMS system has become a focal point in our goals for this year. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I do not have any current complaints. I feel this has truly been the easiest software I have used. Review collected by and hosted on G2.com.

MM
Malcolm M.
Director of Service
Small-Business (50 or fewer emp.)
"Effortless Scheduling and Outstanding Support with MaintainX"
4.5/5
What do you like best about MaintainX?

Ease of use. After initial implemenation, it's been very easy to navigate through the system. The platform has been extremely helpful with scheduling not just PMs but also reactive jobs for my team.

Support from the MaintainX team has been phenominal, they are super responsive. Willing to help how they can and always friendly.

Lastly, I love how they are continuing to grow this platform and expand it to help meet the end-users needs. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

My only "negative" would be on us and not MaintainX. The system is originally designed for PM at a facility. We are using it for both PM and Reactive; and at this point we have WAY more reactive.

There were some intial modifications we had to do w/Maintain X to get over this small hump and they did a great job getting it us squared away. Review collected by and hosted on G2.com.