The user interface and order management features are excellent. There are a variety of tools available, including categories, locations, start and end dates, procedures, and more. These can all be filtered, which makes it much easier to locate specific work orders and streamlines the workflow.

Customer support is also highly efficient, always ready to assist with any questions or issues related to the platform. Review collected by and hosted on G2.com.

While there are already a variety of filters to choose from, I feel this area could benefit from even more options. Additionally, it would be helpful if admin users had greater ability to restrict certain functions for regular users. Aside from these points, I have no other complaints. Review collected by and hosted on G2.com.

MaintainX is only as effective as the quality of information you provide. I appreciate that it serves as a centralized hub for all machine data. What has been most valuable to me, though, is the ability to access historical records of machine downtime. This feature recently enabled me to justify buying a new machine by showing the total downtime experienced by machines in that department. Tomorrow, I’m taking the next significant step by starting to integrate wireless sensors for real-time data collection. Review collected by and hosted on G2.com.

The quality of data analysis depends entirely on the reliability of the data itself. While this isn't an issue with MaintainX, it's important to remember that you need to rely on your own team to ensure that the data is entered accurately. Review collected by and hosted on G2.com.

MaintainX offers an easy to use, intuitive experience, which has helped me to track assets, create work orders as well as a spare parts inventory. MaintainX has been an invaluable tool. Easy to manipulate and add data, great customer support. Very handy to have an app that I can have on my cell phone as I move about the facility. Review collected by and hosted on G2.com.

Nothing really comes to mind in terms of dislike. Review collected by and hosted on G2.com.

I enjoy the ability to track assets and reference the program whenever and wherever. It is user-friendly. The program is continually updated to make it more advanced. It has a good cost point for our company. The supoort and service are great. Review collected by and hosted on G2.com.

My biggest issue is that the mobile app and the desktop app do not interface well. It is in my opinion, the mobile app is more difficult to use. I prefer the desktop version. Review collected by and hosted on G2.com.

MaintainX is very user-friendly, which was essential for us because some of our staff are not particularly tech-savvy. We needed software that was simple and intuitive, and MaintainX met that need. The implementation process was also excellent—the team made everything straightforward and accommodated our frequent schedule changes. Review collected by and hosted on G2.com.

I wish there was a way to hide work orders from the other departments using it (I believe this might be the plan we're on which causes us to be unable to do this). Other than that, there is nothing i dislike about the software up to this point. This is the first maintenance software in our department and it definitely has set a high standard! Review collected by and hosted on G2.com.

Maintain X helps connect all the pieces of the maintenance world—from the tech on the floor to the manager, and all the way through to corporate reporting. Review collected by and hosted on G2.com.

Multi Work Orders or Work Orders with multiple assets- They do not flow smoothly. They are a challenge to manage and for the techs on the floor to navigate. Review collected by and hosted on G2.com.

I like the accountability, and the way it keeps track of everything. Review collected by and hosted on G2.com.

I really dont have a downside per say. I guess just the normal learning the ins and outs of a new system are hard. Review collected by and hosted on G2.com.

I love MaintainX for its ease of use and its compatibility with our existing systems. It's really handy to integrate it with our SAP system for tracking financial data and with our ignition systems for monitoring equipment on the floor. The setup process was very easy, especially with the support engineers helping get things moving efficiently. Review collected by and hosted on G2.com.

Nothing as of yet. Review collected by and hosted on G2.com.

One of the key features we like about MaintainX the most is the level of customization. You can tune the software for what works best for you and your application which allows unseen scalability. Review collected by and hosted on G2.com.

MaintainX is quite an expensive product. I do believe that you get what you pay for here, but it can lead to sticker shock when first diving into it. Review collected by and hosted on G2.com.

One of the best attributes of MaintainX is the ease of use by our technicians, we are now able to track overall utilization. MaintainX made implementation almost painless with the hands on assistance to ensure each of our sites achieved a simple transition from our old system. The work request process was greatly simplified from the old system and now permits us to more accurately track down time and respond to High priority and offline work orders. They make it easy to request customer assistance by placing a request button in the menu, support normally responds very quickly and they can either help you correct the issue or if it's a feature not yet provided they will escalate to the appropriate team. Review collected by and hosted on G2.com.

As of today the biggest shortcoming in MaintainX is the reporting tool, they have done a great job making the platform easy to use for technicians now they need to work on providing the measures Maintenance & Reliability professionals need to improve their programs. Review collected by and hosted on G2.com.