--- title: MaintainX Reviews meta\_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1549 reviews by the users' company size, role or industry to find out how MaintainX works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 1549 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management ---

### MaintainX Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. [(574 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1367736&qs=pros-and-cons#reviews)

Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. [(266 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369113&qs=pros-and-cons#reviews)

Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. [(236 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369754&qs=pros-and-cons#reviews)

Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. [(216 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368958&qs=pros-and-cons#reviews)

Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** [(208 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368606&qs=pros-and-cons#reviews)

Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. [(117 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1371026&qs=pros-and-cons#reviews)

Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. [(84 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370106&qs=pros-and-cons#reviews)

Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. [(68 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370650&qs=pros-and-cons#reviews)

Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. [(67 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368344&qs=pros-and-cons#reviews)

Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. [(59 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369456&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of MaintainX

##### 1. Ease of Use

Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate.
[
See 574 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1367736&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.")
RS

Ron S.

Mid-Market (51-1000 emp.)

5.0/5

"MaintainX CMMS Software"

What do you like about MaintainX?

Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom

KM

Kenith M.

Enterprise (\> 1000 emp.)

5.0/5

"Easy to use and manage everyday work flow"

What do you like about MaintainX?

The work flow is seamless and it is easy to understand.

##### 2. Customer Support

Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation.
[
See 266 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369113&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.")
RS

Ron S.

Mid-Market (51-1000 emp.)

5.0/5

"MaintainX CMMS Software"

What do you like about MaintainX?

Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom

 ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.")
CL

Chris L.

Mid-Market (51-1000 emp.)

4.5/5

"So easy to use"

What do you like about MaintainX?

I love how easy it is to use. The teachers have found the product easy and effective that we now get job requests for easy things. However the ability

##### 3. Work Orders

Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks.
[
See 236 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369754&qs=pros-and-cons#reviews)

See Related User Reviews

MS

mike S.

Mid-Market (51-1000 emp.)

5.0/5

"All Our Work Orders in One Place for Everyone to See"

What do you like about MaintainX?

having all of our work orders in one place for everyone to see

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User-Friendly Maintenance Tracking With Strong Mobile Work Orders"

What do you like about MaintainX?

MaintainX is very user-friendly and easy to implement across teams. The mobile accessibility makes it simple for frontline employees and maintenance s

##### 4. Features

Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly.
[
See 216 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368958&qs=pros-and-cons#reviews)

See Related User Reviews

CL

Chris L.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless to Use—Especially with Copilot"

What do you like about MaintainX?

Ease of use especially with Copilot. Ability to download machine info from library

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"MaintainX for the Fire Department"

What do you like about MaintainX?

We find the most helpful features offered by MaintainX are a user friendly and intuitive layout, their mobile app, and outstanding technical and custo

##### 5. Efficiency Improvement

Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.**
[
See 208 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368606&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.")
RS

Ron S.

Mid-Market (51-1000 emp.)

5.0/5

"MaintainX CMMS Software"

What do you like about MaintainX?

Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom

SF

Susan F.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Learn, Super Efficient on Mobile"

What do you like about MaintainX?

System is easy to learn and using the app on your phone makes it more efficient than ever!

### 5 Cons or Disadvantages of MaintainX

##### 1. Missing Features

Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite.
[
See 117 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1371026&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.")
RS

Ron S.

Mid-Market (51-1000 emp.)

5.0/5

"MaintainX CMMS Software"

What do you dislike about MaintainX?

Not able to change the close date on a Work Order Ticket

KM

Kenith M.

Enterprise (\> 1000 emp.)

5.0/5

"Easy to use and manage everyday work flow"

What do you dislike about MaintainX?

Unable to alter certain features to fit within my organizations guidelines and procedures.

##### 2. Work Order Issues

Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization.
[
See 84 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370106&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.")
RS

Ron S.

Mid-Market (51-1000 emp.)

5.0/5

"MaintainX CMMS Software"

What do you dislike about MaintainX?

Not able to change the close date on a Work Order Ticket

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Intuitive and Powerful for Maintenance Management"

What do you dislike about MaintainX?

There are some seemingly simple things that I'd like to see implemented. They include: The ability to customize asset info fields based on asset type;

##### 3. Limited Customization

Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs.
[
See 68 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370650&qs=pros-and-cons#reviews)

See Related User Reviews

KM

Kenith M.

Enterprise (\> 1000 emp.)

5.0/5

"Easy to use and manage everyday work flow"

What do you dislike about MaintainX?

Unable to alter certain features to fit within my organizations guidelines and procedures.

JA

Jason A.

Small-Business (50 or fewer emp.)

5.0/5

"MaintainX Is Extremely Easy to Understand and Navigate"

What do you dislike about MaintainX?

There is very little about MaintainX to dislike. If I am being critical, there are just some minor "logistic" issues within the software, like not b

##### 4. Limited Features

Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases.
[
See 67 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368344&qs=pros-and-cons#reviews)

See Related User Reviews

AM

Adrian M.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and Easy to Use with a Great Interface"

What do you dislike about MaintainX?

The in built reporting tool is quite limited at present but our implementation expert has assured us that it is actively being developed.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User-Friendly Maintenance Tracking With Strong Mobile Work Orders"

What do you dislike about MaintainX?

While the system is straightforward, some reporting features feel limited without upgrading to higher-tier plans. Customization options for more compl

##### 5. Work Order Management

Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency.
[
See 59 mentions
](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369456&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.")
RS

Ron S.

Mid-Market (51-1000 emp.)

5.0/5

"MaintainX CMMS Software"

What do you dislike about MaintainX?

Not able to change the close date on a Work Order Ticket

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Intuitive and Powerful for Maintenance Management"

What do you dislike about MaintainX?

There are some seemingly simple things that I'd like to see implemented. They include: The ability to customize asset info fields based on asset type;

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Enterprise (\> 1000 emp.)

5/11/2026

"Fast, Reliable Support and Rapid Responses with MaintainX"

5/5

What do you like best about MaintainX?

The rapid response options if the inevitable hiccup occurs! MaintainX offers extremely fast, reliable, and knowledgeable chat options. Our account success manager, Jamie, is also highly useful in handling any and all concerns quickly. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

We are still working on integrating the product with our existing systems. This could be easier, but options do exist and the team is agile in responding to our requests. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Having all of our data in one place in a gamechanger for us! I love being able to go to "Reports" and run quick analysis or gather data for presentations with ease. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

6/16/2026

"Customizable Work Orders with a Solid Foundation"

5/5

What do you like best about MaintainX?

I love how it gives you a firm foundation on how to handle work orders, but also allows for you to customize each field, report, and chart to best fit company needs. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I haven't found anything that would make me dislike it yet. Every issue i have had has been addressed or it had to do with me needing more raining. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Capturing work orders for my assets, and making sure we get visiblity to our throughput and capacity Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

AD

Arturo D.

Maintenance manager

Small-Business (50 or fewer emp.)

5/21/2026

"User-Friendly Platform with Powerful Scheduling and Custom Reports"

5/5

What do you like best about MaintainX?

The platform is very user friendly and also being able to schedule maintenance task and generate custom reports Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Not being able to remove a field from the work order template. Everything else are great tools to manage my maintenance department Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Being able to schedule preventative maintenance task to help reduce our reactive maintenance Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Mario P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario P.")
MP

Mario P.

Sr Maintenance and Safety Manager

Mid-Market (51-1000 emp.)

6/24/2021

"We use MaintainX every day; it is our daily work guide."

5/5

What do you like best about MaintainX?

It is a friendly software and has been a valuable tool for following up on our Maintenance Program and Work Orders. I use the "Reporting" information for tracking our Maintenance KPIs.

The Tech Support is what I was looking for. I can ask for support with a click under the MaintainX platform, and I have received excellent attention and follow-up to my doubts and requests. The Account Manager is helpful and attentive to us.

We use the license every day; it is our daily work guide. In each audit, we are congratulated on our MaintainX license and the good follow-up of our Work Orders.

When a new member joins the Maintenance team, their integration into the MaintainX platform for executing Work Orders and searching for spare parts is very quick. It's an easy-to-implement tool in every way. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

I have nothing to say about MaintainX. Since the first time I used the license, we have grown as a service department. I have recommended it to colleagues from other companies. Review collected by and hosted on G2.com.

Recommendations to others considering MaintainX:

It is a very useful tool and I fully recommend it. I have tried another CMMS licences and I like this in all its aspects. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Before the MaintainX, we did not follow the Maintenance requests systemically, and there were many overdue and pending jobs to do. We had a process of printed pictures and an Excel file to follow up on our Corrective Maintenance, and we were lost in tracking tasks. We also do not have a Parts Inventory which means we have wasted a lot of time on repairs. We were lost in monitoring the Preventive Maintenance of our assets and were unaware of their health. Review collected by and hosted on G2.com.

Show More

11/4/2025
Current UserValidated ReviewerSource: Organic

 ![Luis T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis T.")
LT

Luis T.

Operations Manager

Mid-Market (51-1000 emp.)

4/8/2026

"Easy to Use with Great Customization and External Vendor Features"

5/5

What do you like best about MaintainX?

It’s easy to use, and I appreciate the customization features as well as the external vendor features. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Re-uploading parts took some time. The requester templates feel limited, and the live share link doesn’t appear on work orders. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Our PM planning and execution is handled on a “set it and forget it” recurring schedule. Work order parts and labor are tracked accurately, and our inventory is standardized and easy to maintain within the system. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

GH

Griffin H.

Critical Facilities Manager

Small-Business (50 or fewer emp.)

11/21/2025

"Impressive Features That Stand Out"

4/5

What do you like best about MaintainX?

Aside from the system being relatively simple to use and intuitive, I like the customer support the best. I like that I'm able to ask questions and get clarity almost in real time. It saves time and helps me ensure I don't have to go back and do double the work fixing format or data input errors. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

My biggest issue would be with the limited procedural formats. There are a lot of work orders/PMs in which the ability to customize a graph or chart would be very helpful. I think the drop down selection has a lot of nice options but is limited. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Previously had a very complex enterprise level CMMS system that was not very user friendly. MaintainX does help simplify our needs to manage and report on assets and work orders that we manage on a daily basis. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

BP

Brian P.

MRO Inventory Specialist

Enterprise (\> 1000 emp.)

1/8/2026

"Fantastic Product!!"

5/5

What do you like best about MaintainX?

This product is extremely easy to use and set up. The mobile app is fantastic; having the ability to view and manage work orders while out in the field is incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Up to now, I haven't found anything I dislike about the app. My only suggestion would be to add a feature that allows technician's notes in work orders to be automatically translated into the user's chosen app language, making the process seamless. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

Currently, we are primarily using it for inventory management and work order management. This has been a significant improvement for us, as before MaintainX, we did not have any inventory system in place and all work orders were handled manually on paper. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Mike C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike C.")
MC

Mike C.

Maintenance Manager

Small-Business (50 or fewer emp.)

12/10/2025

"AI-Powered Platform That Streamlines Workorders Effortlessly"

5/5

What do you like best about MaintainX?

I love the integrated platform using AI to help generate my workorders and procedures for any new items I am adding in to MaintainX. It makes my life so much easier to be able to speed up the process as I build a PM schedule for 100s of assets. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

Because it is very different (but in a good way) it does take some time getting used to using it versus the old software we were using. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

MaintainX is helping me solve transferring every asset and PM that I had in the old CMMS software we were using and allows forgiveness for copy and pasting my items, pictures and serial numbers, part numbers etc. with the assistance of AI to speed up the process and make my life easier. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

DM

Dan M.

Facilities Manager

Mid-Market (51-1000 emp.)

3/27/2026

"Easy Asset Tracking in One Place"

5/5

What do you like best about MaintainX?

It’s easy to use, and it lets us track all of our assets in one place. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

It was a little hard to learn at first, but after speaking with the team, they were able to set up some training sessions. Now that I’ve had that support, the software feels great and is super easy to use. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

It helps me manage my day-to-day workflow and stay on top of time management across my frontline staff. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

WS

William S.

Maintenance &amp; Reliability Manager

Enterprise (\> 1000 emp.)

11/25/2025

"MaintainX Review"

4.5/5

What do you like best about MaintainX?

MaintainX is very easy to use and learn. Implementation process was smooth. The system has a lot of capability in terms of work order & asset tracking, reporting, PM creation & tracking. The AI ability is the best I have seen in a CMMS so far. Customer support and assistance has been great also. Review collected by and hosted on G2.com.

What do you dislike about MaintainX?

There are some interface layout and filtering options we would like to see changed or added. Specifically with filtering of the calendar view for work orders. Also, time tracking of Mechanics/Electricians. It would be nice to be able to backdate time and assign dates to the time charged specifically for OT tracking etc. Review collected by and hosted on G2.com.

What problems is MaintainX solving and how is that benefiting you?

-Work order tracking.

-Asset health information and downtime tracking.

-PM tracking.

-PM procedures have more detailed work instructions.

-Regulatory inspections/PM's tracking.

-Spare parts tracking.

-Overall Maintenance performance. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

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[SAP Store](https://www.g2.com/categories/sap-store)[Standard Operating Procedures](https://www.g2.com/categories/standard-operating-procedures)[Asset Tracking](https://www.g2.com/categories/asset-tracking)

[SAP Store](https://www.g2.com/categories/sap-store)[Standard Operating Procedures](https://www.g2.com/categories/standard-operating-procedures)[Asset Tracking](https://www.g2.com/categories/asset-tracking)[CMMS](https://www.g2.com/categories/cmms)[Enterprise Asset Management (EAM)](https://www.g2.com/categories/enterprise-asset-management-eam)[Facility Management](https://www.g2.com/categories/facility-management)[Asset Performance Management](https://www.g2.com/categories/asset-performance-management)[Connected Worker Platform](https://www.g2.com/categories/connected-worker-platform)

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