--- title: MaintainX Reviews meta\_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1550 reviews by the users' company size, role or industry to find out how MaintainX works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 1550 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### MaintainX Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. [(574 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1367736&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. [(266 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369113&qs=pros-and-cons#reviews) Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. [(236 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369754&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. [(216 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368958&qs=pros-and-cons#reviews) Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** [(208 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368606&qs=pros-and-cons#reviews) Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. [(117 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1371026&qs=pros-and-cons#reviews) Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. [(84 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370106&qs=pros-and-cons#reviews) Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. [(68 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370650&qs=pros-and-cons#reviews) Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. [(67 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368344&qs=pros-and-cons#reviews) Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. [(59 mentions)](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369456&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MaintainX ##### 1. Ease of Use Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate. [ See 574 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1367736&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you like about MaintainX? Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom KM Kenith M. Enterprise (\> 1000 emp.) 5.0/5 "Easy to use and manage everyday work flow" What do you like about MaintainX? The work flow is seamless and it is easy to understand. ##### 2. Customer Support Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation. [ See 266 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369113&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you like about MaintainX? Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.") CL Chris L. Mid-Market (51-1000 emp.) 4.5/5 "So easy to use" What do you like about MaintainX? I love how easy it is to use. The teachers have found the product easy and effective that we now get job requests for easy things. However the ability ##### 3. Work Orders Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks. [ See 236 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369754&qs=pros-and-cons#reviews) See Related User Reviews MS mike S. Mid-Market (51-1000 emp.) 5.0/5 "All Our Work Orders in One Place for Everyone to See" What do you like about MaintainX? having all of our work orders in one place for everyone to see ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "User-Friendly Maintenance Tracking With Strong Mobile Work Orders" What do you like about MaintainX? MaintainX is very user-friendly and easy to implement across teams. The mobile accessibility makes it simple for frontline employees and maintenance s ##### 4. Features Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly. [ See 216 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368958&qs=pros-and-cons#reviews) See Related User Reviews CL Chris L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless to Use—Especially with Copilot" What do you like about MaintainX? Ease of use especially with Copilot. Ability to download machine info from library ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "MaintainX for the Fire Department" What do you like about MaintainX? We find the most helpful features offered by MaintainX are a user friendly and intuitive layout, their mobile app, and outstanding technical and custo ##### 5. Efficiency Improvement Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.** [ See 208 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368606&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you like about MaintainX? Ease of use - we got up and running very quickly and the asset and PM tracking is a huge improvement over our previous system. Support - Jamie Thom SF Susan F. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Learn, Super Efficient on Mobile" What do you like about MaintainX? System is easy to learn and using the app on your phone makes it more efficient than ever! ### 5 Cons or Disadvantages of MaintainX ##### 1. Missing Features Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite. [ See 117 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1371026&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you dislike about MaintainX? Not able to change the close date on a Work Order Ticket KM Kenith M. Enterprise (\> 1000 emp.) 5.0/5 "Easy to use and manage everyday work flow" What do you dislike about MaintainX? Unable to alter certain features to fit within my organizations guidelines and procedures. ##### 2. Work Order Issues Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization. [ See 84 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370106&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you dislike about MaintainX? Not able to change the close date on a Work Order Ticket ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Powerful for Maintenance Management" What do you dislike about MaintainX? There are some seemingly simple things that I'd like to see implemented. They include: The ability to customize asset info fields based on asset type; ##### 3. Limited Customization Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs. [ See 68 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1370650&qs=pros-and-cons#reviews) See Related User Reviews KM Kenith M. Enterprise (\> 1000 emp.) 5.0/5 "Easy to use and manage everyday work flow" What do you dislike about MaintainX? Unable to alter certain features to fit within my organizations guidelines and procedures. JA Jason A. Small-Business (50 or fewer emp.) 5.0/5 "MaintainX Is Extremely Easy to Understand and Navigate" What do you dislike about MaintainX? There is very little about MaintainX to dislike. If I am being critical, there are just some minor "logistic" issues within the software, like not b ##### 4. Limited Features Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases. [ See 67 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1368344&qs=pros-and-cons#reviews) See Related User Reviews AM Adrian M. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and Easy to Use with a Great Interface" What do you dislike about MaintainX? The in built reporting tool is quite limited at present but our implementation expert has assured us that it is actively being developed. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "User-Friendly Maintenance Tracking With Strong Mobile Work Orders" What do you dislike about MaintainX? While the system is straightforward, some reporting features feel limited without upgrading to higher-tier plans. Customization options for more compl ##### 5. Work Order Management Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency. [ See 59 mentions ](https://www.g2.com/products/maintainx/reviews?filters%5Bsentiment_snippet%5D=1369456&qs=pros-and-cons#reviews) See Related User Reviews ![Ron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron S.") RS Ron S. Mid-Market (51-1000 emp.) 5.0/5 "MaintainX CMMS Software" What do you dislike about MaintainX? Not able to change the close date on a Work Order Ticket ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Powerful for Maintenance Management" What do you dislike about MaintainX? There are some seemingly simple things that I'd like to see implemented. They include: The ability to customize asset info fields based on asset type; WS William S. Maintenance & Reliability Manager Enterprise (\> 1000 emp.) 11/25/2025 "MaintainX Review" 4.5/5 What do you like best about MaintainX? MaintainX is very easy to use and learn. Implementation process was smooth. The system has a lot of capability in terms of work order & asset tracking, reporting, PM creation & tracking. The AI ability is the best I have seen in a CMMS so far. Customer support and assistance has been great also. Review collected by and hosted on G2.com. What do you dislike about MaintainX? There are some interface layout and filtering options we would like to see changed or added. Specifically with filtering of the calendar view for work orders. Also, time tracking of Mechanics/Electricians. It would be nice to be able to backdate time and assign dates to the time charged specifically for OT tracking etc. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? -Work order tracking. -Asset health information and downtime tracking. -PM tracking. -PM procedures have more detailed work instructions. -Regulatory inspections/PM's tracking. -Spare parts tracking. -Overall Maintenance performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![centro c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "centro c.") CC centro c. Quality Assurance Manager Mid-Market (51-1000 emp.) 11/26/2025 "Outstanding UI and Order Management with Exceptional Support" 5/5 What do you like best about MaintainX? The user interface and order management features are excellent. There are a variety of tools available, including categories, locations, start and end dates, procedures, and more. These can all be filtered, which makes it much easier to locate specific work orders and streamlines the workflow. Customer support is also highly efficient, always ready to assist with any questions or issues related to the platform. Review collected by and hosted on G2.com. What do you dislike about MaintainX? While there are already a variety of filters to choose from, I feel this area could benefit from even more options. Additionally, it would be helpful if admin users had greater ability to restrict certain functions for regular users. Aside from these points, I have no other complaints. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? MaintainX has helped me standardize operational processes in the hospitality business. Making it easier to track daily operation and reducing mistakes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LV Lee V. Mechanical Engineer Mid-Market (51-1000 emp.) 10/22/2025 "Centralized Data Powers Decisions—Accuracy Depends on Team Input" 4/5 What do you like best about MaintainX? MaintainX is only as effective as the quality of information you provide. I appreciate that it serves as a centralized hub for all machine data. What has been most valuable to me, though, is the ability to access historical records of machine downtime. This feature recently enabled me to justify buying a new machine by showing the total downtime experienced by machines in that department. Tomorrow, I’m taking the next significant step by starting to integrate wireless sensors for real-time data collection. Review collected by and hosted on G2.com. What do you dislike about MaintainX? The quality of data analysis depends entirely on the reliability of the data itself. While this isn't an issue with MaintainX, it's important to remember that you need to rely on your own team to ensure that the data is entered accurately. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? My role with the company is expanding, meaning that I am helping other sites within my organization to repair or replace their machines. MaintainX allows my company to view assets in various locations across the entire corporation, lookup repair history and track expenses. It is helping me to make better decision regarding particular vendors or when it is time to replace a machine. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NP Nathan P. Maintenance Supervisor Mid-Market (51-1000 emp.) 3/4/2026 "Invaluable, Intuitive Tool for Tracking Assets, Work Orders, and Spare Parts" 5/5 What do you like best about MaintainX? MaintainX offers an easy to use, intuitive experience, which has helped me to track assets, create work orders as well as a spare parts inventory. MaintainX has been an invaluable tool. Easy to manipulate and add data, great customer support. Very handy to have an app that I can have on my cell phone as I move about the facility. Review collected by and hosted on G2.com. What do you dislike about MaintainX? Nothing really comes to mind in terms of dislike. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? Tracking progress and completion of workorders is by far the best feature for my experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Small-Business (50 or fewer emp.) 3/31/2026 "User-Friendly Asset Tracking Anywhere with Continual Updates" 4/5 What do you like best about MaintainX? I enjoy the ability to track assets and reference the program whenever and wherever. It is user-friendly. The program is continually updated to make it more advanced. It has a good cost point for our company. The supoort and service are great. Review collected by and hosted on G2.com. What do you dislike about MaintainX? My biggest issue is that the mobile app and the desktop app do not interface well. It is in my opinion, the mobile app is more difficult to use. I prefer the desktop version. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? It solves the all too common problem of lost paperwork. It also allows the tech to upload photos for the work order. This is great for recurring issues or PM tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AH Alana H. Quality Assurance Mid-Market (51-1000 emp.) 11/25/2025 "Exceptionally User-Friendly Maintenance Software" 5/5 What do you like best about MaintainX? MaintainX is very user-friendly, which was essential for us because some of our staff are not particularly tech-savvy. We needed software that was simple and intuitive, and MaintainX met that need. The implementation process was also excellent—the team made everything straightforward and accommodated our frequent schedule changes. Review collected by and hosted on G2.com. What do you dislike about MaintainX? I wish there was a way to hide work orders from the other departments using it (I believe this might be the plan we're on which causes us to be unable to do this). Other than that, there is nothing i dislike about the software up to this point. This is the first maintenance software in our department and it definitely has set a high standard! Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? MaintainX has helped our department become more data-driven and significantly reduce our reliance on paper. Review collected by and hosted on G2.com. Show More 12/1/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 5/11/2026 "Maintain X Connects Techs, Managers, and Corporate Reporting Seamlessly" 5/5 What do you like best about MaintainX? Maintain X helps connect all the pieces of the maintenance world—from the tech on the floor to the manager, and all the way through to corporate reporting. Review collected by and hosted on G2.com. What do you dislike about MaintainX? Multi Work Orders or Work Orders with multiple assets- They do not flow smoothly. They are a challenge to manage and for the techs on the floor to navigate. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? It reduces the amount of paperwork and the ease of finding manuals, parts and pieces in the system. Work is being completed quicker, because everyone can find what is needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BB Becky B. Office Mid-Market (51-1000 emp.) 4/1/2026 "Strong Accountability and Easy Tracking of Everything" 4.5/5 What do you like best about MaintainX? I like the accountability, and the way it keeps track of everything. Review collected by and hosted on G2.com. What do you dislike about MaintainX? I really dont have a downside per say. I guess just the normal learning the ins and outs of a new system are hard. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? There is now a paper trail of what is going on with every piece of equipment. It tracks who found the problem as well as who fixed it and everything in between Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HV Humberto V. Mid-Market (51-1000 emp.) 5/15/2026 "Seamless Scheduling with Top-Notch Integration" 4/5 What do you like best about MaintainX? I love MaintainX for its ease of use and its compatibility with our existing systems. It's really handy to integrate it with our SAP system for tracking financial data and with our ignition systems for monitoring equipment on the floor. The setup process was very easy, especially with the support engineers helping get things moving efficiently. Review collected by and hosted on G2.com. What do you dislike about MaintainX? Nothing as of yet. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? I use MaintainX to organize my workload among my mechanics and skilled labor. It also optimizes work priorities, making scheduling more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 4/2/2026 "MaintainX Customization That Scales With Us" 4.5/5 What do you like best about MaintainX? One of the key features we like about MaintainX the most is the level of customization. You can tune the software for what works best for you and your application which allows unseen scalability. Review collected by and hosted on G2.com. What do you dislike about MaintainX? MaintainX is quite an expensive product. I do believe that you get what you pay for here, but it can lead to sticker shock when first diving into it. Review collected by and hosted on G2.com. What problems is MaintainX solving and how is that benefiting you? Before MaintainX, our biggest challenge was the lack of traceability on work orders. Doing any kind of correlative study on reactive work orders was next to impossible. After implementation, that’s changed—this is now something we’re able to do regularly. Review collected by and hosted on G2.com. 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