AL

Alan L.

CHAIR ELECT IHRSA (International Health, Racquet, and Sports Club Association)

Mid-Market (51-1000 emp.)

6/3/2018

"Liked it...until mail refused to supply me with my opt-out list"

0.5/5

What do you like best about MailUp?

Easy to use. Good reporting. High deliverability. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

A disaster when you move to another provider. Mailup refused point blank to supply us with our opt-out list. Would not even engage with us until we went legal. This has made it extremely difficult to use another provider. Very disappointing. Review collected by and hosted on G2.com.

Recommendations to others considering MailUp:

Be careful if moving to another vendor. Demand a list of your opt-outs. Refuse to provide us with list of opt outs. Review collected by and hosted on G2.com.

What problems is MailUp solving and how is that benefiting you?

We own six health clubs in Dublin. We used mail up to contact members, past members, and sales leads. Review collected by and hosted on G2.com.

LC

laura c.

Designer grafico e web Marketing

Mid-Market (51-1000 emp.)

1/17/2018

"Mailup use in a middle company's marketing office"

2.5/5

What do you like best about MailUp?

The thing we'd like to like is that mailup is for whom who don't have any knowledge of programming language. And it is. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

The platform doesn't often working due to some unknown problems or updating by the developers. So The thing that has to be the advantage of the oline platform has become his main problem. Moreover, if you are not a daily user, mailup changes interface so often that you forget how to place your hands to achieve your marketing goals...

At least the assistance system is not so easy to reach and sometimes long waiting is needed for a feedback Review collected by and hosted on G2.com.

Recommendations to others considering MailUp:

I recommend to consider mailup if your company needs to manage less than 5000 email addresses, and if the company need a daily use of this service, and also if your company is willing to buy more broadband connection, because if you have to deal with lot email addresses per message, the basic subscription broadband is not enough. Review collected by and hosted on G2.com.

What problems is MailUp solving and how is that benefiting you?

The main problem i solved with this service is to deal with lot of e-mail address (up to 3000) with very few operations.

The benefit is the ease to manage the groups and lists of different e-mail addresses. Review collected by and hosted on G2.com.

IT

Irene T.

Architetto

Small-Business (50 or fewer emp.)

2/21/2018

"Useful but hard to understand sometimes"

3.5/5

What do you like best about MailUp?

I like the possibility to list contacts in different categories and the fact thet it works also offline Review collected by and hosted on G2.com.

What do you dislike about MailUp?

Some settings are very hard to find... i found this program not so intuitive Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/27/2017

"Great functionality but clunky user interaction in places "

3.5/5

What do you like best about MailUp?

The ability to handle different brands (and therefore customer sets) within one account. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

There is no status portal, so if MailUp has issues there is no quick way to find out what they are and be assured the MailUp team is working to resolve them. Review collected by and hosted on G2.com.

IH

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/2/2017

"Lights and shadows. If they keep working like this in a couple years will be an outstanding product."

3.5/5

What do you like best about MailUp?

I totally love their HTML email composer. Easy to use and really flexible. And till now I never had a compatibility problem with the produced HTML. I also often use it to compose html cross-client email and send them with my email client. Another nice feature are the "groups" that let you define lists of emails to send specific newsletter to. A good and easy to use API ( also well documented ) completes the picture. It also has a nice and clear GUI; a bit slow may be but easy to use. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

The pricing mechanism is good for big companies. Not very "on target" for small clients. You pay based on the email sending speed so it could not be good for time critical mass email ( that would be more expensive) . Sometimes it was difficult to understand if some user really received an email or not cause the system said it was received but it wasn't. The problem arouse from the fact that the test users were marked as "spammer". We had to contact the assistance to "unflag" our test users. Review collected by and hosted on G2.com.

Recommendations to others considering MailUp:

Be careful if the pricing mechanism really fits your needs. Review collected by and hosted on G2.com.

What problems is MailUp solving and how is that benefiting you?

We are sending through the API a number of newsletter of different sites to different lists: It's the right choice for us cause they are not time critical email and the effective sending moment can be delayed without affecting our use case. Also lists are managed through API and it works well for us. Review collected by and hosted on G2.com.

AR

Verified User in Research

Mid-Market (51-1000 emp.)

12/29/2017

"Everything perfect"

4.5/5

What do you like best about MailUp?

The unlimited sending of emails and the support always available, everything perfect. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

Nothing to say at the moment. Everything seems to be working. Review collected by and hosted on G2.com.

ND

Nicole D.

Graphic Design & Digital Marketing

Marketing and Advertising

Small-Business (50 or fewer emp.)

3/16/2017

"Digital marketing and graphic designer"

2.5/5

What do you like best about MailUp?

I actually like their secondary software offerings, BeeFree and BeePro, which allows you to design and build HTML emails and send to clients for review before sending en masse. The email builder is made to work with MailUp primarily, but as an HTML preview it's great to send to clients for approval when designing email campaigns. In addition, once approved, you can upload the HTML to any email marketing program (not just MailUp). Review collected by and hosted on G2.com.

What do you dislike about MailUp?

For the price point , if you're working with smaller clients, it may not be worth the cost. This is better for agencies or medium to larger companies. The general services provided are excellent, if sending out 1,000 emails a day or more. Review collected by and hosted on G2.com.

Recommendations to others considering MailUp:

If you're wanting to move away from free programs like Mailchimp, you'll find that MailUp has a very nice set of tools, although the learning curve is on the high side. Once mastered, I've been told things get easier. There are still some interfaces that are a bit clunky. I've still not figured out how to upload compressed / zipped files. If you do well with video and FAQ support, you'll be fine. Sometimes it can be a trial to get help from an actual person. Review collected by and hosted on G2.com.

What problems is MailUp solving and how is that benefiting you?

I found that MailUp's BeePro is great for designing emails and sending to clients for proofing—especially when the client wants you to create an email campaign but doesn't know the platform from which it will be sent (more common than you might realize). Review collected by and hosted on G2.com.

UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

1/31/2018

"Great mail service"

3/5

What do you like best about MailUp?

Great for sending out mass emails for company promos Review collected by and hosted on G2.com.

What do you dislike about MailUp?

Do not dislike anything about this program Review collected by and hosted on G2.com.

WG

Will G.

Business Development

Information Technology and Services

Mid-Market (51-1000 emp.)

5/12/2017

"Simple to use with a wide spread of features/tools"

4.5/5

What do you like best about MailUp?

I can design and produce almost any content I want. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

The fact that I can't generate animated icons. Review collected by and hosted on G2.com.

Recommendations to others considering MailUp:

Works really nicely - if you are using it to develop off of, be careful about making sure that you lock out updates as these can cause your services to fail. Review collected by and hosted on G2.com.

What problems is MailUp solving and how is that benefiting you?

Problems: Increasing customer visits

Benefits: This works with the right content! Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/12/2017

"The most affordable and powerful email provider out there. "

5/5

What do you like best about MailUp?

It is simple and easy to use and doesn't require any special skills to properly operate. It was simple to get setup with LiveIntent to deliver ads via dynamic content. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

Sometimes the sending frequency limit can be a hassle when sending an email out to a very large group. Review collected by and hosted on G2.com.

Recommendations to others considering MailUp:

If you're looking for an affordable powerful email service provider that doesn't mind if your emails are sent out gradually throughout the day, MailUp is the best option. Review collected by and hosted on G2.com.

What problems is MailUp solving and how is that benefiting you?

We are informing our viewers of new shows, air dates & times, and the latest blogs up on the website. Review collected by and hosted on G2.com.