--- title: Mailtrap Reviews meta\_title: 'Mailtrap Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how Mailtrap works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 76 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mailtrap Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Mailtrap but has limited features. Are you part of the Mailtrap team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Mailtrap: Email delivery platform for product-based companies that send at scale. Mailtrap is an email delivery platform built to help product companies ensure fast email delivery and high inboxing rates. It combines three core products: \* Email API/SMTP — reliable RESTful API and SMTP service for sending transactional and bulk emails. \* Email Marketing — to create, schedule, and send impactful promo campaigns that make a difference for you and your customers. \* Email Sandbox — to inspect and debug emails in staging, development, and QA environments with no risk of spamming customers' inboxes. Why go for Mailtrap: \* Fast and reliable email delivery: 99,99% platform uptime, dedicated IPs, throttling, auto warm-up and more to ensure high inboxing rates. \* Actionable analytics: monitor open, click, bounce, and spam rates with helicopter-view dashboards. Access detailed logs and graphs to analyze key email event trends. \* Integrations: Connect via Zapier (7,000+ apps), Make.com, Tabular, or use our API & SDKs for major programming languages. \* 24/7 live support from expert engineers and deliverability specialists, ready to assist you quickly. Trusted by over 150,000 monthly active users, including Yelp, PayPal, Toptal, Atlassian, and Adobe. * * * Seller [Railsware](https://www.g2.com/sellers/railsware) Discussions [Mailtrap Community](https://www.g2.com/products/mailtrap/discuss) Languages Supported English Solution Type All-in-One Overview by Yevgen Tsvetukhin (Product Manager at Mailtrap) Show More ## Pricing Pricing provided by Mailtrap. ### Free Free ### Email API/SMTP Starting at $15.00 10000 Emails Per Month [ View More Pricing Information ](https://www.g2.com/products/mailtrap/pricing) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Mailgun](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mailgun") Mailgun 4.2/5(321) ](https://www.g2.com/products/mailgun/reviews) [ ![Twilio SendGrid Email Marketing Campaigns](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio SendGrid Email Marketing Campaigns") Twilio SendGrid Email Marketing Campaigns 4/5(325) ](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/reviews) [ View All Alternatives ](https://www.g2.com/products/mailtrap/competitors/alternatives) ## User Insights Average based on 76 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Mailtrap Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Auth0 ](https://www.g2.com/products/auth0/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MaxBulk Mailer ](https://www.g2.com/products/maxbulk-mailer/reviews) Show More ![Julián P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julián P.") JP Julián P. Software Engineer Small-Business (50 or fewer emp.) 5/25/2026 "Impressive, Caring Support That Makes Mailtrap Easy to Recommend" 5/5 What do you like best about Mailtrap? The support team. When I reached out to apply for their non-profit program, the experience was genuinely impressive — fast responses, clear communication, and a level of care I didn't expect. Every follow-up question I had was resolved on their end immediately rather than sending me through a confusing UI flow. That kind of attention to detail and willingness to go the extra step is rare, and it makes Mailtrap easy to recommend. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? The UI can be a bit confusing in some account management flows — for example, it wasn't immediately clear how to safely remove a payment method without accidentally affecting my plan. A few of those edge cases could be smoother. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? Reliable transactional email delivery. Our platform uses OTP-based authentication, so email delivery is critical — if an OTP doesn't land in the inbox, users can't log in. Mailtrap handles that reliably, and the testing environment makes it easy to verify email flows without touching real inboxes during development. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hiram L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hiram L.") HL Hiram L. AI Engineer Small-Business (50 or fewer emp.) 6/3/2026 "Reliable Transactional Email Platform with Great Support" 5/5 What do you like best about Mailtrap? What I like best about Mailtrap is how reliable and easy it is to manage transactional email delivery. The domain verification, SMTP setup, and IP allowlisting process are clear, and the support team has been very responsive whenever we needed help. It gives us confidence that important production emails like verification codes, password recovery, and account notifications are delivered properly. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? The only thing I would improve is making IP allowlisting a little easier to manage when applications run on cloud infrastructure with changing outbound IPs. In our case, we had to contact support a few times to add new IPs. The support team handled it quickly, but having a smoother self-service option or clearer guidance for dynamic cloud environments would make the experience even better. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? Mailtrap is helping us manage and deliver transactional emails reliably across our applications. We use it for important flows like verification codes, login emails, password recovery, and system notifications. The biggest benefit is that it gives us better control over domain verification, SMTP configuration, deliverability, and IP allowlisting. This helps reduce email delivery issues in production and gives our users a smoother experience when they need to receive critical account-related emails. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Charles R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles R.") CR Charles R. IT Product Manager Enterprise (\> 1000 emp.) 4/30/2026 "Flexible, Simple Setup That Makes Test Emails Easy" 5/5 What do you like best about Mailtrap? It’s very flexible and simple to set up dynamically, with all the tools we need to send test emails. It’s also easy to add more users as exceptions for auto-forwarding, and it just works. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? Nothing really the tools are great to make it work like we need to. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? WE need to test our outbound email flows from custom and vendor apps so we know how the emails will work without confusing users with emails that are for testing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Andrzej S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrzej S.") AS Andrzej S. Small-Business (50 or fewer emp.) 5/26/2026 "Effective Email Solution with Stellar Support" 4.5/5 What do you like best about Mailtrap? I like Mailtrap because it offers a relatively straightforward connection and has a support team that replies to messages. Everything works as it should, which is reassuring. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? I think it would be a good idea if they recorded a tutorial on how to integrate WooCommerce, as people who aren’t very tech-savvy might find it a bit of a hurdle. I didn’t have any major problems, though it wasn’t straightforward, especially when it came to integrating it with an existing shop. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? I use Mailtrap to send transactional emails from WooCommerce, resolving SMTP sending limit issues on shared hosting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Muyivu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muyivu S.") MS Muyivu S. Small-Business (50 or fewer emp.) 4/29/2026 "Boosts Email Deliverability with Simplicity and Value" 5/5 What do you like best about Mailtrap? I find Mailtrap easy to use with its user-friendly UI designed keeping simplicity in mind, which eases my communication. I appreciate Mailtrap's good pricing, starting at $15, which includes both SMTP integrations and marketing features together. The awesome customer support responds fast and professionally, which stands out compared to my last experience with SendGrid. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? Support for WordPress would be very crucial with an official plugin. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? I find Mailtrap solves poor email deliverability issues. It's easy to use with a simple UI, affordable, and their customer support is awesome. At $15, it covers both SMTP integrations and marketing features, which I had to pay separately for with SendGrid. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Wim L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wim L.") WL Wim L. Owner Small-Business (50 or fewer emp.) 4/3/2026 "Sublime Support That Responds in Minutes" 4.5/5 What do you like best about Mailtrap? Their support is truly sublime. They respond within minutes and take the time to think along with you, so you can find the best solution for your specific situation. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? I’m still discovering everything, but so far it’s been great. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? As a small business owner, I send a low volume of transactional emails, and Mailtrap fits my needs well right now. I’m confident it will scale with me as my email needs grow over time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SC Seth C. Software Development Technical Lead Small-Business (50 or fewer emp.) 9/17/2025 "Mailtrap solved a problem we had struggled with for years" 5/5 What do you like best about Mailtrap? Mailtrap's email sandbox feature solved a problem we have had for years - how to trap and review emails being generated by our DEV and UAT environments and preventing them filling our inboxes. It also allowed our team the convenience of reviewing the emails in a single place. Now we can't do without it! Next we are planning to move to their email API as the competitor we are currently using hasn't innovated for years. Customer suppport is excellent too. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? We haven't really found any dislikes thus far! Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? We have many automated emails in our software that is trigger by different events and times. Mailtrap helps to confirm that emails are being triggered at the correct time rather than just as a result of testing scripts. It also allows us to review the SPAM score and HTML of each email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TT Tim T. Small-Business (50 or fewer emp.) 1/11/2026 "Intuitive Features and Outstanding Customer Service" 5/5 What do you like best about Mailtrap? I've barely scratched the surface of the potential this platform has, but every feature is incredibly intuitive to use as well as robust for implimentation. The service I received when I accidently added a second concurrently running subscription, which I didn't need was above my expectation. Super pleased with the Mailtrap platform and their customer service Review collected by and hosted on G2.com. What do you dislike about Mailtrap? A useful feature could be "template bases" in which you could design the email template header and footer (and any other globaly occurring elements) and then use this as the base for all emails. Saves you changing the header on every email everything. Nothing that I dont like about the service or platform Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? Automated emails from client sites to users Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Stanley R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanley R.") SR Stanley R. Business Owner Computer Software Small-Business (50 or fewer emp.) 3/21/2026 "Great Pricing and an Amazing Interface for Fast, Simple Email Delivery" 5/5 What do you like best about Mailtrap? Great pricing and an amazing interface that makes email delivery fast, simple, and enjoyable. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? The only downside is that some advanced features can take a bit of time to fully explore, but overall, the platform is very polished and easy to use. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? Mailtrap helps me send real transactional emails and automations reliably, which saves time, reduces delivery issues, and makes email operations much easier to manage. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PF Piotr F. CEO Information Technology and Services Mid-Market (51-1000 emp.) 7/15/2025 "Strong deliverability and dev friendly API for transactional email" 5/5 What do you like best about Mailtrap? Mailtrap helped us centralize and scale our transactional email infrastructure across multiple financial products, ensuring low latency and high throughput. The SMTP and API options were flexible and easy to integrate with our microservices, and we’re seeing consistently strong inboxing rates. Their support team also helped us with some DKIM alignment issues early on, resolving them within hours. The platform’s real-time email event tracking and detailed email logs also help us monitor how our emails are performing. Review collected by and hosted on G2.com. What do you dislike about Mailtrap? We’d love to see more marketing automation features so we could cover more of our lifecycle comms in one place. Also, having an option for EU-based data storage would be helpful for some of our regional compliance needs, particularly for GDPR. Review collected by and hosted on G2.com. What problems is Mailtrap solving and how is that benefiting you? We use Mailtrap to ensure fast, reliable delivery of KYC emails, account notifications, and financial transaction alerts across multiple domains. Prior providers failed to maintain sender reputation across projects, but Mailtrap’s automated IP warm-up and domain-level deliverability controls solved that. Our engineers also save time thanks to clear API docs and secure, TLS-encrypted connections. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Mailtrap. ### Free Free ### Email API/SMTP Starting at $15.00 10000 Emails Per Month ### Email Sandbox Starting at $17.00 500 Test emails Per Month [ View More Pricing Information ](https://www.g2.com/products/mailtrap/pricing) Mailtrap Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/mailgun-vs-mailtrap) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee85f8ddd73b345c4febd9bec84767ea/brevo-marketing-platform.png "Product Avatar Image") Brevo Marketing Platform 4.5/5(2,621) [ Compare Now ](https://www.g2.com/compare/brevo-marketing-platform-vs-mailtrap) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba656fb412fbcd71ad54714286a770bf/twilio-sendgrid-email-marketing-campaigns.jpg "Product Avatar Image") Twilio SendGrid Marketing Campaigns 4/5(325) [ Compare Now ](https://www.g2.com/compare/mailtrap-vs-twilio-sendgrid-email-marketing-campaigns) ##### ##### Mailtrap Features Administration Template Creation Custom Unsubscribe Email Segmentation Integrations Webhooks Mail Send API Platform Custom Tracking Domain Multiple Domains Dedicated IP Platform Data Dashboard [ View More Features ](https://www.g2.com/products/mailtrap/features) ##### Categories on G2 [Email Deliverability](https://www.g2.com/categories/email-deliverability)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) [Email Deliverability](https://www.g2.com/categories/email-deliverability)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email)[Email Testing](https://www.g2.com/categories/email-testing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which grant management solutions provide the easiest deployment and fastest time to value for enterprise implementations?](https://www.g2.com/discussions/which-grant-management-solutions-provide-the-easiest-deployment-and-fastest-time-to-value-for-enterprise-implementations)[What are the highest rated Google Workspace utilities for reducing IT overhead in mid-size organizations managing hundreds of users?](https://www.g2.com/discussions/what-are-the-highest-rated-google-workspace-utilities-for-reducing-it-overhead-in-mid-size-organizations-managing-hundreds-of-users)[Which Blockchain as a Service platforms remove infrastructure management overhead so developers can focus on building product?](https://www.g2.com/discussions/which-blockchain-as-a-service-platforms-remove-infrastructure-management-overhead-so-developers-can-focus-on-building-product) [AgencyBloc AMS+ vs NextAgency for an independent agency comparing life and health insurance agency management software: which gives the better combination of commission tracking, client management, and compliance reporting without requiring a dedicated IT team?](https://www.g2.com/discussions/agencybloc-ams-vs-nextagency-for-an-independent-agency-comparing-life-and-health-insurance-agency-management-software-which-gives-the-better-combination-of-commission-tracking-client-management-and-compliance-reporting-without-requiring-a-dedicated-it-tea)[data observability software](https://www.g2.com/discussions/looking-for-the-best-data-observability-software-in-2025)[Pros and Cons Details](https://www.g2.com/products/mailtrap/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)