NS
Nicodel S.
Mid-Market (51-1000 emp.)
"Great experience"
4.5/5
What do you like best about Mailsuite?

I like Mailtrack because it's simple to use and you can track every email you send. It can give you relevant information such as how many times your email was read or who read your email etc. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

The least helpful feature about Mailtrack is that they still don't enable the option or an application to use this program or synchronize it with your smartphone. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Mailtrack Review"
3/5
What do you like best about Mailsuite?

What I appreciate about Mailtrack is its ability to provide valuable insights on email engagement. It allows me to track the status of my emails, such as whether they have been opened or clicked. Additionally, I find it helpful to determine if a conversation is currently active and receiving a lot of attention. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

One aspect that I find disappointing is that the pro version of Mailtrack does not include the mail merge feature. Previously, I was able to utilize mail merge within the pro version, but unfortunately, it is no longer available. To access the mail merge functionality, an upgrade to the Advanced plan is required. Review collected by and hosted on G2.com.

AP
Andres P.
Mid-Market (51-1000 emp.)
"Nice tool for email tracking"
4/5
What do you like best about Mailsuite?

Mailtrack is a good tool that has allowed me to track every email I sent for my clients. It tells me either if the customer received my email or if my customer read it. It's very useful Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

The fact that I dislike about mailtrack is that it does not have a mobile app so it means that whenever you send an email from you phone then that email will not be tracked. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Efficient Mail Tracker"
5/5
What do you like best about Mailsuite?

The best think about mailtrack has to be its real time update when a person sees the mail. It is also very useful to know who has seen the mail and how many time each individual has seen a mail. The ability to track status every individual in a group mail is a gamechanger. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

There not much to not like about Mailtrack expect that its premium plans are a bit expensive,otherwise it is a great tool for tracking the status of cold emails. Review collected by and hosted on G2.com.

Vimal M.
VM
Vimal M.
Project Head - Inside Sales
Mid-Market (51-1000 emp.)
"Email Tracker and Realtime Openers for Gmail"
5/5
What do you like best about Mailsuite?

It is helpful to know when & who opens your email from your recipient list. and also track how many times they open or forwarded to any other persons. Its rate is affordable. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

It is under evaluation so not found anything so far. Sometimes the track details did not provide for a few emails and it says "Email not tracked" but the rest of the functions are good. Review collected by and hosted on G2.com.

JP
Jorge P.
Mid-Market (51-1000 emp.)
"Good email tracking tool"
4.5/5
What do you like best about Mailsuite?

I really like Mailtrack because you can receive read receipts, indicating when and where your emails were opened. This allows me to follow up at the right time. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

What I don't like about Mailtrack is that sometimes some clients block this type of extentions. As a result, there can be instances where email opens are not accurately tracked, leading to false positives or negatives in the tracking data. Review collected by and hosted on G2.com.

AS
Ancel S.
Mid-Market (51-1000 emp.)
"Good Experience with this Email Tracker"
5/5
What do you like best about Mailsuite?

The most helpful feature that Mailtrack has is that you can track clicks on links within your emails, allowing you to gauge the effectiveness of your links and content. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

What I don't like about Mailtrack is that email tracking may not work consistently across all email clients, potentially leading to inaccurate tracking results. Review collected by and hosted on G2.com.

Jeetesh H.
JH
Jeetesh H.
Sales Operations
Small-Business (50 or fewer emp.)
"Awesome tool to track your outbound email campaign"
5/5
What do you like best about Mailsuite?

I can instantly see who opened my email and how many times. This gives me an idea to attempt for a follow up on the ones that I should go for immediately. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

If there can be a feature that can also reveal the email id of the person to whom the email is forwarded internally. But I guess that feature is not legal to build due to data privacy issues. Review collected by and hosted on G2.com.

Divyam S.
DS
Divyam S.
Account Executive
Small-Business (50 or fewer emp.)
"Outbound prospecting was never easy before this"
4.5/5
What do you like best about Mailsuite?

It immediately tells me the who opened my email and how many times which gives me a clear indication of the prospect is interested in the content / email if its getting opened multiple times. Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

It should have a feature where we can create a template from the system and do bulk emailing. Review collected by and hosted on G2.com.

EH
Ericka H.
Mid-Market (51-1000 emp.)
"Highly Recommended"
5/5
What do you like best about Mailsuite?

I really like working with Mailtrack because is a program that tracks all your emails and you can have real useful information regarding the effectiveness of your inbox Review collected by and hosted on G2.com.

What do you dislike about Mailsuite?

I personnally think that the only feature that Mailtrack is missing is the option to track mails of follow up over the phone because when you send an email with you phone it does not work Review collected by and hosted on G2.com.