--- title: Mailsuite Reviews meta\_title: 'Mailsuite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 135 reviews by the users' company size, role or industry to find out how Mailsuite works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 135 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Mailsuite Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Mailsuite's **ease of use** remarkable, enhancing email tracking and organization effortlessly. [(3 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=1540376&qs=pros-and-cons#reviews) Users love the **ease of email tracking** with Mailsuite, enhancing productivity and simplifying workflow management. [(2 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=1540484&qs=pros-and-cons#reviews) Users value the **high accuracy** of Mailsuite in tracking emails, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2025061&qs=pros-and-cons#reviews) Users commend Mailsuite for its **easy implementation** , enabling a hassle-free setup that enhances email productivity. [(1 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=1540536&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Mailsuite, making installation quick and hassle-free for effective email management. [(1 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2352978&qs=pros-and-cons#reviews) Users are frustrated with **restrictive scheduling issues** in Mailsuite, limiting tracked email functionality on the pro plan. [(1 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2353002&qs=pros-and-cons#reviews) Users experience **slow performance** with Mailsuite, leading to a less efficient browsing experience. [(1 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2246186&qs=pros-and-cons#reviews) Users are frustrated by the **limitations of the pro plan** in sending tracked scheduled emails without upgrading. [(1 mentions)](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2352963&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Mailsuite ##### 1. Ease of Use Users find Mailsuite's **ease of use** remarkable, enhancing email tracking and organization effortlessly. [ See 3 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=1540376&qs=pros-and-cons#reviews) See Related User Reviews ![Ratan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ratan P.") RP Ratan P. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies Email Management and Tracking" What do you like about Mailsuite? I use Mailsuite primarily to keep my inbox organized and to track my email productivity. One of the features I particularly appreciate is the simplici ![Aditya A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya A.") AA Aditya A. Mid-Market (51-1000 emp.) 4.0/5 "Superpower for Sales folks" What do you like about Mailsuite? Works wonders, easy to use, lets you know whats happening behind the scenes ##### 2. Email Tracking Users love the **ease of email tracking** with Mailsuite, enhancing productivity and simplifying workflow management. [ See 2 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=1540484&qs=pros-and-cons#reviews) See Related User Reviews ![Ratan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ratan P.") RP Ratan P. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies Email Management and Tracking" What do you like about Mailsuite? I use Mailsuite primarily to keep my inbox organized and to track my email productivity. One of the features I particularly appreciate is the simplici ![Vivek D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek D.") VD Vivek D. Small-Business (50 or fewer emp.) 5.0/5 "Best tool to track email" What do you like about Mailsuite? Its ease to use and high accuracy to track emails ##### 3. Data Accuracy Users value the **high accuracy** of Mailsuite in tracking emails, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2025061&qs=pros-and-cons#reviews) See Related User Reviews ![Vivek D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek D.") VD Vivek D. Small-Business (50 or fewer emp.) 5.0/5 "Best tool to track email" What do you like about Mailsuite? Its ease to use and high accuracy to track emails ##### 4. Easy Implementation Users commend Mailsuite for its **easy implementation** , enabling a hassle-free setup that enhances email productivity. [ See 1 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=1540536&qs=pros-and-cons#reviews) See Related User Reviews ![Ratan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ratan P.") RP Ratan P. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies Email Management and Tracking" What do you like about Mailsuite? I use Mailsuite primarily to keep my inbox organized and to track my email productivity. One of the features I particularly appreciate is the simplici ##### 5. Easy Setup Users appreciate the **easy setup** of Mailsuite, making installation quick and hassle-free for effective email management. [ See 1 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2352978&qs=pros-and-cons#reviews) See Related User Reviews ![Ratan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ratan P.") RP Ratan P. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies Email Management and Tracking" What do you like about Mailsuite? I use Mailsuite primarily to keep my inbox organized and to track my email productivity. One of the features I particularly appreciate is the simplici ### Top Cons or Disadvantages of Mailsuite ##### 1. Scheduling Issues Users are frustrated with **restrictive scheduling issues** in Mailsuite, limiting tracked email functionality on the pro plan. [ See 1 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2353002&qs=pros-and-cons#reviews) See Related User Reviews ![Ratan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ratan P.") RP Ratan P. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies Email Management and Tracking" What do you dislike about Mailsuite? I dislike that Mailsuite does not allow me to send tracked scheduled emails without the advanced plan, even though I have the pro plan. ##### 2. Slow Performance Users experience **slow performance** with Mailsuite, leading to a less efficient browsing experience. [ See 1 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2246186&qs=pros-and-cons#reviews) See Related User Reviews ![Aditya A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya A.") AA Aditya A. Mid-Market (51-1000 emp.) 4.0/5 "Superpower for Sales folks" What do you dislike about Mailsuite? Nothing to dislike as such, maybe it slows down my browser. ##### 3. Subscription Issues Users are frustrated by the **limitations of the pro plan** in sending tracked scheduled emails without upgrading. [ See 1 mentions ](https://www.g2.com/products/mailsuite/reviews?filters%5Bsentiment_snippet%5D=2352963&qs=pros-and-cons#reviews) See Related User Reviews ![Ratan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ratan P.") RP Ratan P. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies Email Management and Tracking" What do you dislike about Mailsuite? I dislike that Mailsuite does not allow me to send tracked scheduled emails without the advanced plan, even though I have the pro plan. ## Top-Rated Alternatives [ ![Mixmax](https://images.g2crowd.com/uploads/product/hd_favicon/5cb2e0a245fdebf7fccfbfcf438eee48/mixmax.svg "Mixmax") Mixmax 4.6/5(1,461) ](https://www.g2.com/products/mixmax/reviews) [ ![Vendasta Yesware](https://images.g2crowd.com/uploads/product/hd_favicon/ecdb7315988c58d7ce846031f6cf9c9c/vendasta-yesware.svg "Vendasta Yesware") Vendasta Yesware 4.4/5(821) ](https://www.g2.com/products/vendasta-yesware/reviews) [ ![Boomerang for Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/c7f72c19d3cd1ba884b06a3d281e1bb7/boomerang-for-gmail.svg "Boomerang for Gmail") Boomerang for Gmail 4.6/5(423) ](https://www.g2.com/products/boomerang-for-gmail/reviews) [ View All Alternatives ](https://www.g2.com/products/mailsuite/competitors/alternatives) AO Abayomi O. Regional Mentor Mid-Market (51-1000 emp.) 1/5/2022 "Great mail tracking solutions" 4/5 What do you like best about Mailsuite? Mailtrack is user-friendly and customizable. It helps in monitoring email engagement activities. We can know if our emails sent internally or externally are read and also know if the links and attachments are viewed. This helps significantly in marketing and sales, but also to understand how people generally react to our newsletters sent to them. I like that I can receive notifications when someone opens a mail I sent, then I do a follow-up when needed. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? Mailtrack is a simple tool for tracking mails, it does its job perfectly well, so I cannot complain or say I have any dislikes. I have other products that can do more, however. Review collected by and hosted on G2.com. Recommendations to others considering Mailsuite: Mailtrack can be used for monitoring and tracking emails sent within and outside your organization. It is of great help, especially to sales teams that need to do follow-up communications to help their campaigns. I recommend it because it is simple to use and very effective. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? With Mailtrack, we can do a quick and timely follow-up on emails sent, delivered, and read. We get notified and then continue the process of email communication. The HR department uses Maitrack to monitor how staff engages with publications and important notices sent to our mails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") AM Verified User in Media Production Small-Business (50 or fewer emp.) 12/30/2021 "Solid tracking, with a gap or two" 3.5/5 What do you like best about Mailsuite? Ease of setup and use, output to csv files, notifications and alerts for events of importance. The pricing is fair and reasonable, even considering the free options out there. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? Other tracking software provides location/IP info, and this doesn't. While there are good privacy reasons to withhold that information, I cannot tell when an email is forwarded. Flagging that an email has been forwarded doesn't require sharing specifics around the location. I think the mobile solution is a bit complex and limited -- but versus some others in the space it is nice that they have one. Also it would be nice if there were more options to sort and search for different patterns within the web app and then output to csv, for instance -- multiple opens and click. Show when there has been a response. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? Want to target in sales only those that are really interested in what I am selling -- whether they are opening and reopening, forwarding direct emails is an excellent indicator of such engagement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AM Anusha M. HealthCare Recruiter Small-Business (50 or fewer emp.) 3/10/2022 "My review for Mailtrack" 5/5 What do you like best about Mailsuite? The best feature I found is we can get the reports daily, we cannot have to wait thinking that the mail is being opened or not. Also, we can get notified once a mail is opened by the receivers. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? I do not have any complaints about using this feature, It's a great feature and it's for free. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? Being notified every time a receiver opened a mail, I have applied to business email so that I can track whether it's opened or not. User friendly, we can apply to any type of device. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lakshya Raj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lakshya Raj K.") LK Lakshya Raj K. Technical manager Enterprise (\> 1000 emp.) 11/24/2021 "Best email tracking service" 5/5 What do you like best about Mailsuite? There are not much software or plugin are available for email tracking, but mail tracking is one of the best software, the options to check links and the counts of email opened are fantastic Review collected by and hosted on G2.com. What do you dislike about Mailsuite? Sometimes it counts the self-clicked email as well, the mobile plugin can be improved further. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? I can track if my clines are opening the email or not or how many times the email, been opened. This helps me to have an idea of whether the person/party is interested or not. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Bikash P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bikash P.") BP Bikash P. Founder Mid-Market (51-1000 emp.) 8/7/2021 "Each & every email can be tracked easily" 4.5/5 What do you like best about Mailsuite? The most beneficial feature of Mailtrack is that it is highly capable of tracking every email sent. Amazingly, I get a notification whenever the recipient clicks and opens the emails I have sent. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? Though it also has an email attachment clicks tracking feature, its reporting is not entirely accurate as sometimes it fails to follow even the clicked and opened the attachment. And, another dislike is that it only works on Gmail. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? The entire experience with Mailtrack has been beneficial. Previously, I had no clue if the sent email has been ever checked or not, but now with this easy but powerful email tracking tool, I can track every email in real-time. Also, I can find out the engagement and interest of the recipient of my email through this tracking tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Gary C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary C.") GC Gary C. President Small-Business (50 or fewer emp.) 8/29/2021 "Mailtrack Delivers!" 5/5 What do you like best about Mailsuite? Reliable, easy to use. Mailtrack tells you if an email has been delivered and whether it has been delivered or not. Also can create reports for campaigns etc. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? The program does not seem to track bcc or cc`s. Not a huge deal; you just have to send emails one at a time. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? Mailtrack saves me money Part of my business is sending material out by email. Some clients would swear that they never received the materials. By installing Mailtrack, I could prove that not only did they receive the materials but had opened and read them. This cut down on refunds and resolved customer disputes amicably. All you had to do was send them the Mailtrack report. Result=dispute over. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joshua R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua R.") JR Joshua R. Owner Small-Business (50 or fewer emp.) 4/23/2020 "Amazing Software" 5/5 What do you like best about Mailsuite? I love that I know if someone read my email or not. It lets me know if I need to email again or call. It gives me invaluable data. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? If I send to multiple people software can't tell who opened the email. Also if I use my phone it won't work. Overall great software though! Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? I just want to know if my clients and employees read my emails. Benefits are clear as day and they are indeed great benefits! Review collected by and hosted on G2.com. Show More 1/14/2021 Validated ReviewerIncentivizedSource: G2 invite ![Gabriela d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela d.") GD Gabriela d. entrepreneur Small-Business (50 or fewer emp.) 10/18/2021 "Good app!" 3.5/5 What do you like best about Mailsuite? Tracking my e-mails, letting me know when someone opened the e-mail I sent. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? I find the organization of the folders a little bit confuse. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? Knowing when a client have opened the e-mail I sent. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jorge M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge M.") JM Jorge M. Consultor de implantación estratégica y transformación organizacional Small-Business (50 or fewer emp.) 9/26/2020 "Great mailtrack" 5/5 What do you like best about Mailsuite? Easy to install and quick and continuous feedback Review collected by and hosted on G2.com. What do you dislike about Mailsuite? Little to add here, I went from the free part to the PRO, and honestly, it is a very useful tool. As a recommendation, it would be nice if the tool gave you visual feedback with indicators like: penetration (emails sent/emails opened), effectiveness (emails with links clicked/emails with clicks sent), etc. If you could have these indicators by months, even monitor some contacts you send to (example: seeing the effectiveness in opening links to members of a company you are working with gives an idea of the improvement in leadership and communication you are deploying with them). Review collected by and hosted on G2.com. Recommendations to others considering Mailsuite: Great for tracking your actions both commercial and project MANAGEMENT with clients and teams. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? I realize the effectiveness of my business actions with clients and project tracking. Currently, with the "Campaigns" solution, it works very well for me, especially when I want to see the effectiveness of sending information about products and services. Review collected by and hosted on G2.com. Show More 12/1/2020 Current UserValidated ReviewerSource: OrganicAI Translated AJ Arihant J. Operations Manager Enterprise (\> 1000 emp.) 11/16/2020 "Mailtrack: Email tracking" 3/5 What do you like best about Mailsuite? Mailtrack is a very simple tool for email tracking. Its simplicity and ease of use are what I like the most. It has a plan available free of cost and the features it provides are quite sufficient for email tracking. It notifies when your email is opened and also notifies if it is opened multiple times by marking it as a hot conversation and we can even check the number of times it was opened. It's very easy to set up and it takes very few clicks to install and attach to your email. Once installed, you don't have to bother about enabling it for every email and it is automatically enabled for every email you send. Also, I have noticed that in some other email tracking applications, you may get a notification if you yourself open the very email after some time. However, Mailtrack doesn't through such bogus notifications. Although I have not switched to the paid version yet, I have used the paid version in one of my colleague's system and it had amazing featured that lets you do more with your tracking ambitions. Review collected by and hosted on G2.com. What do you dislike about Mailsuite? I am using the free version of Mailtrack and it indeed has some drawbacks but I absolutely understand and that the features offered for free are just sufficient enough. However, the free version adds a 'Sent with Mailtrack' icon at the end of the email that has to be removed manually before sending every email. The worst part is if you fail to remove it manually and if the email is meant for some professional purpose, it may leave a bad impression on the receiver (maybe! Though I feel that the professionals do understand that using such a tool is absolutely fine. However, it may make things worse if that mail is further forwarded to other recipients). I have come across some other tracking tools that offer free service with many additional features. Many of my colleagues shifted to those applications but I didn't shift since I didn't realize the very need and my objectives were pretty much being fulfilled through mailtrack. Also, mail track doesn't offer email scheduling feature in the free version which is another big drawback. Review collected by and hosted on G2.com. Recommendations to others considering Mailsuite: Mailtrack is a good application to track emails. It's easy to set up and use and can offer you all the essential features for mail tracking. It might not be the best one in the market and there are other similar products that offer the same or even more and better features. The bottom line is, you can surely consider investing in mailtrack for the purpose of mail tracking. It offers multiple features that can assist in the operations of your organization. Review collected by and hosted on G2.com. What problems is Mailsuite solving and how is that benefiting you? I was involved in an endeavor that demanded me to draft customized emails and sent them to academicians and to the industry. I also had to send follow-ups in case I didn't get a reply to my emails within a particular period and knowing if my mail was opened or not in the first place helped me in drafting efficient follow-ups. This is the problem that I intend to solve through mailtrack. It's important for me to track the activity of the recipients of my emails. The knowledge of the same further helps in analyzing the effectiveness of emails and hence, in customizing the emails to increase the chances of getting a reply. For instance, mailtrack turned out to be very helpful when I was mailing organizations for attracting sponsorship and to institutes for marketing. Not only it helped me in tracking updates but also allowed me to send follow-ups in a better and personalized way. Review collected by and hosted on G2.com. 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