Shkelqim L.
SL
Shkelqim L.
I am the owner of a insurance, finance and real estate broker agency,
Small-Business (50 or fewer emp.)
"Mailshake became my cheapest employee and also might become my best."
5/5
What do you like best about Mailshake?

I totally like, the automation of the email outreach. I don't have to monitor everything. Just set up the mails and the prospects and let's go. My work after setting all up is just collecting the leads and updating prospects. Another cool addition is, that Mailshake also finds prospects for you. I totally love it and I already have recommended it to some friends. Mailshake makes your life easier. Customer support is very helpful and very quick in solving problems. They also explain it to you in a way everyone understands. I will use Mailshake for all my email outreach campaigns. The best part of it is, that i don't send anything out, but everything is sent out from my email adress. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

There is nothing i dislike. Mailshake totally filfills everything they promise. Review collected by and hosted on G2.com.

Jiten M.
JM
Jiten M.
Co-Founder & COO
Mid-Market (51-1000 emp.)
"Mailshake helped us scale cold email outreach with clarity and control"
4/5
What do you like best about Mailshake?

Mailshake has made it incredibly easy to run and manage cold email campaigns at scale. I love the clean UI, the ability to personalize messages at scale, and the automated follow-ups based on opens, clicks, or replies. The built-in analytics help us instantly see what’s working and what needs improvement. Also, the A/B testing feature helped us refine subject lines and CTAs, improving reply rates over time. It’s been a huge time-saver for our healthcare outreach workflows. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

There’s nothing major, but I’d love to see deeper reporting capabilities and better mobile accessibility. Occasionally, the platform can feel a bit rigid when trying to make mid-campaign changes. A few more CRM-style integrations would also be helpful for agencies managing multiple clients. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Mailshake: Simple to Use with Excellent Support"
4/5
What do you like best about Mailshake?

Mailshake is very easy to use. Most of the ESPs are complex but it's is very simple and their support is very good. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

There is nothing to dislike, but I think the error pop-ups and success pop-ups need some improvements. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Clean, User-Friendly Interface with Great Support That Helped Me Get Leads"
5/5
What do you like best about Mailshake?

Great support and a user-friendly interface. Everything feels clean, clear, and easy to navigate. I was able to get my first leads through it, which made a real difference for me. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

When I get an error while sending via SMTP, it doesn’t explain what went wrong. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Super Easy to Use and a Huge Time-Saver for Customer Outreach"
5/5
What do you like best about Mailshake?

Super easy to use, and super easy to reach out to your customer based on a ton of factors. It saved us a ton of time versus building an in-house solution. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

They don't save your email credentials, which is really frustrating, as sometimes they think those don't work and lose them. I've reported this bug again and again, but they ignore it. Review collected by and hosted on G2.com.

AARRON S.
AS
AARRON S.
Owner
Small-Business (50 or fewer emp.)
"Great for Organized Follow-Ups, But LinkedIn Automation Needs Improvement"
2.5/5
What do you like best about Mailshake?

It’s simple to set up, easy to personalize at scale, and keeps follow-ups organized without feeling spammy. I especially like how clean the UI is and how clearly it tracks replies and engagement. It’s saved me a ton of time while helping me stay consistent and professional in my follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

Linkedin automation requires manual trigger and doesn't run on autopilot. Can make a few mistakes/repetitive errors Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Mailshake Rocks"
5/5
What do you like best about Mailshake?

Mailshake is easy to use, reliable, and great for managing outbound email campaigns. The interface is clean, setup is fast, and it works well when paired with good data and deliverability best practices. Solid tool for sales and marketing teams running outreach at scale. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

10000 emails per campaign is not preferws Review collected by and hosted on G2.com.

Kurt P.
KP
Kurt P.
Founder
Small-Business (50 or fewer emp.)
"Makes Many Different Ideas Possible - Handy Small Biz Toolkit"
4.5/5
What do you like best about Mailshake?

We only use the email function, not the phone calls. And even with only that it's an essential tool we use across many different needs like link building, pr outreach, cold sales outreach, and even HR when we need to send out a big bulk mail but can't use our newsletter system.

Right now running a cold sales outreach campaign and the value is already looking to be in the five to six figures.

I like that its reliable and still works as well as it did when we signed up years ago. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

This is tough as its UX has not changed a lot over time, BUT that is also kinda helpful as we are not needing to always learn the new process for something (like Clickup has us doing). Review collected by and hosted on G2.com.

michaela s.
MS
michaela s.
Commercial Advisor
Small-Business (50 or fewer emp.)
"Great Customer Service and Customizable Email Automation"
4/5
What do you like best about Mailshake?

Great customer service and email automation, with customization. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

Slight learning curve initially, but great platform overall. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy to use, reasonably priced, just what we needed!"
5/5
What do you like best about Mailshake?

I love how fast and easy it was for us to get up and going with our first email campaign. I like to jump right in and learn on the fly when implementing new things, making it up as I go along. Other platforms required too much setup and weren't nearly as intuitive. I was able to get our first campaign off the ground almost immediately. The stats are addicting to watch as emails are opened, clicked, etc. Very nice to be able to see these details so clearly for each campaign. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

I wish there was a way within Mailshake to host images to be included with the email campaigns rather than having to use another hosting service. I would pay more for this. Review collected by and hosted on G2.com.