Abiali K.
AK
Abiali K.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"User-Friendly Campaign Sequencing That Makes Email Marketing Easy"
4/5
What do you like best about Mailshake?

The sequencing that I can do of campaigns and it's very user friednly. A non technical person can also setup email marketing campaigns Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

The interface feels outdated and like 90s. See new tools like google ads, SEMRUSH etc. - bright and vibrant colours, nice buttons. That actually keeps the person hooked and makes you love the product even if the work is boring. Review collected by and hosted on G2.com.

Seth H.
SH
Seth H.
Founder & CEO
Small-Business (50 or fewer emp.)
"Easy to Use and Powerful for Cold Email Outreach"
5/5
What do you like best about Mailshake?

It’s very easy to use. In less than 20 minutes I was able to take advantage of this powerful means of making contact with potential new contacts via cold-emails. It seamlessly integrated with my personal email to ensure my emails appeared to come from my personal email to enhance deliverability. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

Nothing. I really am a very happy customer. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Effortless Outreach with a Clean, Intuitive Interface"
4.5/5
What do you like best about Mailshake?

Mailshake is clean, fast, and incredibly easy to use. The platform focuses on what really matters in outreach, without unnecessary complexity. Campaigns are quick to set up, the interface is intuitive, and switching between templates, lists, and sequences feels seamless. For teams that test and iterate a lot, the lightweight feel is a big plus! Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

When managing larger volumes, the reporting features cover all the essentials, though deeper insights sometimes require exporting data. Additional native integrations (especially with CRM systems) would make the workflow even smoother. It’s not a major drawback, but having those extras built in would be a nice enhancement :) Review collected by and hosted on G2.com.

Bianca F.
BF
Bianca F.
"Seamless Email Automation with Intuitive Interface"
5/5
What do you like best about Mailshake?

I love how Mailshake allows me to automate and personalize our outreach efficiently. With this tool, I can upload a list, and it automatically sends customized emails, making each message feel personal. The HTML template feature is fantastic, enabling us to send beautifully branded emails effortlessly. The intuitive interface ensured the setup was smooth, with all processes, including uploading contact lists and customizing templates, taking less than half an hour. The tutorials provided are straightforward, making it easy to track campaigns and experiment with templates. The campaign dashboard is another feature I truly appreciate; it allows real-time monitoring of opens, clicks, and replies, which helps me identify what's working and make necessary adjustments. Furthermore, managing multiple campaigns simultaneously while having clear performance stats is game-changing for our time management and strategic planning. Mailshake has not only organized and streamlined our outreach process but also significantly enhanced our productivity, freeing up entire days each week. It's both easy to use and powerful enough to handle advanced customizations, which is a rare combination in such tools. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

I'd love the ability to adjust the time zones by campaign rather than just by email address. For some clients, they reside in Asia, Australia, Europe, etc. and to send emails during their workday without pausing other campaigns or opening new emails would be excellent. Review collected by and hosted on G2.com.

Jim P.
JP
Jim P.
Sponsorship Advisor
Small-Business (50 or fewer emp.)
"Seamless Pipedrive CRM Tracking and Sync"
5/5
What do you like best about Mailshake?

The tracking and syncing with my CRM (Pipedrive) helps me prioritize outreach to the most engaged prospects. It’s been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

I wish it worked with other video providers beyond Vidyard. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Fast, Intuitive UI That’s Easy to Use"
4/5
What do you like best about Mailshake?

I love how easy it is to use, the UI, and how fast it is compared to other tools. I also appreciate that it’s affordable while still offering the same convenience, flexibility, and overall benefits. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

Sometimes company details get mixed up, especially if you’ve uploaded the same CSV file multiple times with different headers. Also, it doesn’t have a Chrome extension to help with prospect filtering as Buzzstream does. Review collected by and hosted on G2.com.

Johannes F.
JF
Johannes F.
engineer
Small-Business (50 or fewer emp.)
"Easy to Use with Great HubSpot Integration"
5/5
What do you like best about Mailshake?

Easy to use. Hubspot integration is great Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

Nothing to report—it's been fine so far, with no issues. The only suggestion I have is to provide a hint when parameters in HubSpot aren’t available, so it’s clear that this is the reason there’s no prospect input. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Mailshake Revolutionized Our Sales Outreach Process"
4/5
What do you like best about Mailshake?

Mailshake has truly transformed how we handle our sales outreach. We no longer need to spend time searching for leads on LinkedIn, as everything can now be managed in a single platform. This ensures our outreach team avoids wasting time by prospecting the same companies more than once. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

The main issue I have is that there isn't an option to edit or delete multiple prospects at once. This lack of bulk editing or deletion makes managing prospects less efficient for me. Review collected by and hosted on G2.com.

EC
Emilaine C.
Business Development and Sales
Small-Business (50 or fewer emp.)
"Good experience with mailshake"
5/5
What do you like best about Mailshake?

It's easy to use, practical, fast, and makes sending automated emails much easier. I also enjoy the live online sessions, where they give tips on how to write better emails, teach new users how to use the platform, and answer questions about the platform. Not to mention that customer support is super fast and accessible, and they're always innovating, such as using AI within the platform to write better emails. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

A/B testing can be a bit confusing, as when we try to move a contact from A to B, it always gives an error. And when we add new contacts to a campaign using an Excel contact list, sometimes some contacts are missing. For example, my list has 100 contacts, but when I import them into Mailshake, only 98 are added to the campaign. Review collected by and hosted on G2.com.

Bharatratna K.
BK
Bharatratna K.
Business Analyst
Mid-Market (51-1000 emp.)
"Makes Cold Outreach and Follow-Ups Easy to Manage"
4.5/5
What do you like best about Mailshake?

Mailshake takes the chaos out of outbound email. The interface is clean and intuitive, and setting up automated follow-ups is a breeze. I also love how I can track open rates, clicks, and replies without needing extra tools. It’s especially useful when running campaigns across different audiences. Their customer support is responsive and helpful whenever I hit a roadblock. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

The analytics are useful, but could be more in-depth—especially when optimizing large campaigns. Sometimes email deliverability feels inconsistent, even when best practices are followed. And while LinkedIn automation is a nice bonus, it doesn’t feel as polished or reliable as the core email features. Review collected by and hosted on G2.com.