--- title: Mailscale Reviews meta\_title: 'Mailscale Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how Mailscale works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 58 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Mailscale Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **easy setup** of Mailscale, completing tasks in minutes with user-friendly guidance and support. [(18 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1940305&qs=pros-and-cons#reviews) Users rave about Mailscale's **exceptional customer support** , noting its quick responses and helpful guidance during setup. [(15 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165852&qs=pros-and-cons#reviews) Users find Mailscale's **ease of use** exceptional, simplifying the setup process and enhancing overall workflow efficiency. [(15 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165909&qs=pros-and-cons#reviews) Users find the **quick setup** of Mailscale exceptional, enabling efficient email outreach without technical hassle. [(10 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165867&qs=pros-and-cons#reviews) Users find Mailscale to be an **affordable solution** with excellent value and user-friendly features for cold emailing. [(7 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165893&qs=pros-and-cons#reviews) Users find Mailscale to be **expensive** , with costs higher than competitors and unexpected pricing changes after subscription. [(5 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1940300&qs=pros-and-cons#reviews) Users experience **poor customer support** due to slow response times and difficulties with domain management. [(4 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1970246&qs=pros-and-cons#reviews) Users are frustrated by the **warmup issues** requiring several days for inboxes to become usable. [(4 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1991472&qs=pros-and-cons#reviews) Users find the **email management inflexible** , particularly with scaling and login authentication issues affecting user experience. [(3 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1991470&qs=pros-and-cons#reviews) Users face **slow response times** from Mailscale, affecting the urgency of time-sensitive email campaigns for events. [(1 mentions)](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=2447068&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mailscale ##### 1. Easy Setup Users highlight the **easy setup** of Mailscale, completing tasks in minutes with user-friendly guidance and support. [ See 18 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1940305&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff G.") JG Jeff G. Small-Business (50 or fewer emp.) 5.0/5 "First-Class Cold Outreach Solution with Personalized Support" What do you like about Mailscale? I've been using Mailscale for a few months and the experience has been first-class. Baris from the team has been a great help, checking in weekly to f ![Iddo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iddo T.") IT Iddo T. 4.5/5 "Time saving and easy cold outreach setup" What do you like about Mailscale? I loved how easy it was to set up our cold outreach with Mailscale. They checked the health of our existing inboxes, set up new ones, and warmed them ##### 2. Customer Support Users rave about Mailscale's **exceptional customer support** , noting its quick responses and helpful guidance during setup. [ See 15 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165852&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff G.") JG Jeff G. Small-Business (50 or fewer emp.) 5.0/5 "First-Class Cold Outreach Solution with Personalized Support" What do you like about Mailscale? I've been using Mailscale for a few months and the experience has been first-class. Baris from the team has been a great help, checking in weekly to f ![Iddo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iddo T.") IT Iddo T. 4.5/5 "Time saving and easy cold outreach setup" What do you like about Mailscale? I loved how easy it was to set up our cold outreach with Mailscale. They checked the health of our existing inboxes, set up new ones, and warmed them ##### 3. Ease of Use Users find Mailscale's **ease of use** exceptional, simplifying the setup process and enhancing overall workflow efficiency. [ See 15 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165909&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff G.") JG Jeff G. Small-Business (50 or fewer emp.) 5.0/5 "First-Class Cold Outreach Solution with Personalized Support" What do you like about Mailscale? I've been using Mailscale for a few months and the experience has been first-class. Baris from the team has been a great help, checking in weekly to f ![Trupti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trupti S.") TS Trupti S. Small-Business (50 or fewer emp.) 4.5/5 "Effortlessly Automates Email Setups, Needs Faster Support" What do you like about Mailscale? I find Mailscale exceptionally efficient in automating the tedious tasks associated with setting up email marketing campaigns and inboxes. This automa ##### 4. Quick Setup Users find the **quick setup** of Mailscale exceptional, enabling efficient email outreach without technical hassle. [ See 10 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165867&qs=pros-and-cons#reviews) See Related User Reviews ![Iddo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iddo T.") IT Iddo T. 4.5/5 "Time saving and easy cold outreach setup" What do you like about Mailscale? I loved how easy it was to set up our cold outreach with Mailscale. They checked the health of our existing inboxes, set up new ones, and warmed them ![Trupti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trupti S.") TS Trupti S. Small-Business (50 or fewer emp.) 4.5/5 "Effortlessly Automates Email Setups, Needs Faster Support" What do you like about Mailscale? I find Mailscale exceptionally efficient in automating the tedious tasks associated with setting up email marketing campaigns and inboxes. This automa ##### 5. Affordable Users find Mailscale to be an **affordable solution** with excellent value and user-friendly features for cold emailing. [ See 7 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1165893&qs=pros-and-cons#reviews) See Related User Reviews ![Trupti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trupti S.") TS Trupti S. Small-Business (50 or fewer emp.) 4.5/5 "Effortlessly Automates Email Setups, Needs Faster Support" What do you like about Mailscale? I find Mailscale exceptionally efficient in automating the tedious tasks associated with setting up email marketing campaigns and inboxes. This automa ![Sean D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean D.") SD Sean D. Small-Business (50 or fewer emp.) 5.0/5 "Solid platform for cold email infrastructure" What do you like about Mailscale? Ease of registering domains, creating mailboxes, exporting to Instantly. Customer support is solid and pricing is fair. ### 5 Cons or Disadvantages of Mailscale ##### 1. Expensive Users find Mailscale to be **expensive** , with costs higher than competitors and unexpected pricing changes after subscription. [ See 5 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1940300&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast, efficient, successful" What do you dislike about Mailscale? I appreciate an annual plan; sometimes I don't need to commit for that length of time. A quarterly option would be welcome... JC Jorge C. Small-Business (50 or fewer emp.) 5.0/5 "The product is amazing" What do you dislike about Mailscale? The only thing that I didn't like much was the price. ##### 2. Poor Customer Support Users experience **poor customer support** due to slow response times and difficulties with domain management. [ See 4 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1970246&qs=pros-and-cons#reviews) See Related User Reviews ![Iddo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iddo T.") IT Iddo T. 4.5/5 "Time saving and easy cold outreach setup" What do you dislike about Mailscale? Their response time can sometimes be slow when we have an issue. Our email campaigns are highly time sensitive as we rely on email to drive attendance ![Trupti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trupti S.") TS Trupti S. Small-Business (50 or fewer emp.) 4.5/5 "Effortlessly Automates Email Setups, Needs Faster Support" What do you dislike about Mailscale? I find the support response time to be slower than I would like. It takes a longer time to receive replies to queries and issues from the support team ##### 3. Warmup Issues Users are frustrated by the **warmup issues** requiring several days for inboxes to become usable. [ See 4 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1991472&qs=pros-and-cons#reviews) See Related User Reviews PP Patrick P. Small-Business (50 or fewer emp.) 5.0/5 "cheap inboxes, easy to use turnkey service" What do you dislike about Mailscale? I don' t know if this is a mailscale specific issue but I hate that it takes several days for the inboxes to be ready for use. ![Patxi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patxi P.") PP Patxi P. Small-Business (50 or fewer emp.) 4.0/5 "Easy and reliable" What do you dislike about Mailscale? It wasn't easy to find pre warmed inboxes ##### 4. Email Management Users find the **email management inflexible** , particularly with scaling and login authentication issues affecting user experience. [ See 3 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=1991470&qs=pros-and-cons#reviews) See Related User Reviews ![Sean D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean D.") SD Sean D. Small-Business (50 or fewer emp.) 5.0/5 "Solid platform for cold email infrastructure" What do you dislike about Mailscale? Non-granular ability to scale domains/mailboxes between tiers, have to make a big jump, should be able to pay per add'l at each tier to bridge between ![Nil G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nil G.") NG Nil G. Small-Business (50 or fewer emp.) 4.5/5 "Mailscale is a no-brainer" What do you dislike about Mailscale? You may lose some advanced setting controls on your email accounts. But that's not something most people would care about. ##### 5. Campaign Issues Users face **slow response times** from Mailscale, affecting the urgency of time-sensitive email campaigns for events. [ See 1 mentions ](https://www.g2.com/products/mailscale/reviews?filters%5Bsentiment_snippet%5D=2447068&qs=pros-and-cons#reviews) See Related User Reviews ![Iddo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iddo T.") IT Iddo T. 4.5/5 "Time saving and easy cold outreach setup" What do you dislike about Mailscale? Their response time can sometimes be slow when we have an issue. Our email campaigns are highly time sensitive as we rely on email to drive attendance ## Top-Rated Alternatives [ ![Instantly](https://images.g2crowd.com/uploads/product/hd_favicon/7a665f91b163a7a6a5ebea30fa821f91/instantly.svg "Instantly") Instantly 4.8/5(4,135) ](https://www.g2.com/products/instantly/reviews) [ ![Smartlead](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5565de5845ea3c8914e9f6ce675756a0/smartlead.png "Smartlead") Smartlead 4.5/5(418) ](https://www.g2.com/products/smartlead/reviews) [ ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact") Constant Contact 4.1/5(7,426) ](https://www.g2.com/products/constant-contact/reviews) [ View All Alternatives ](https://www.g2.com/products/mailscale/competitors/alternatives) ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. CEO Small-Business (50 or fewer emp.) 2/26/2025 "Easy To Use and Saves Tons of Time" 5/5 What do you like best about Mailscale? I was able to set up a ton of email addresses and import them into my mail sending software in about 5-10 minutes. Review collected by and hosted on G2.com. What do you dislike about Mailscale? There was no negatives or anything I disliked. Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? I needed a bunch of email addresses set up really quickly. I was able to do so. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Performance Marketing Manager Small-Business (50 or fewer emp.) 11/23/2024 "Easy to implement, and a nice cost savings" 5/5 What do you like best about Mailscale? It's dumbed down even for the most tech retarded person :) Review collected by and hosted on G2.com. What do you dislike about Mailscale? Nothing yet that I see. It's a one click process to implement. Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? Reduced pricing cost and saved me about 5 and a half hours to implement 50 email boxes across 10 domains. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Johannes W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johannes W.") JW Johannes W. SEO Agency Small-Business (50 or fewer emp.) 10/29/2024 "Mailscale enables you to scale fast and efficient" 5/5 What do you like best about Mailscale? I think the value you get for the price offered is great. I am on the Agency Plan. Review collected by and hosted on G2.com. What do you dislike about Mailscale? At first the communication was via Slack. They now fixed that and you get a custom dashboard and communication channel. Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? E-Mail Outreach to get new leads for my agency Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Johannes O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johannes O.") JO Johannes O. CEO Small-Business (50 or fewer emp.) 11/15/2024 "As smooth as butter on warm toast" 4/5 What do you like best about Mailscale? Easy to implement, easy to manage, and from the looks of it, achieving results seems a breeze. My experience feels like spreading butter on warm toast—smooth and delicious. Highly recommended from my side. There were a small problem, but the team was quick to solve it! Review collected by and hosted on G2.com. What do you dislike about Mailscale? Nothing yet honestly. Thought there would be some, but nope. Let's see about deliverability, but everything looking good so far. Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? Creating email accounts and domains Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Blake B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake B.") BB Blake B. CEO Small-Business (50 or fewer emp.) 12/18/2024 "Huge cost savings" 4.5/5 What do you like best about Mailscale? Huge saving on cost & time for cold emailing. Review collected by and hosted on G2.com. What do you dislike about Mailscale? I've had several issues when purchasing domains (especially .ca domains) that I couldn't resolve myself & needed to contact support. Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? It's saving my time & money from having to purchase domains & setup my own cold email inboxes / users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Small-Business (50 or fewer emp.) 1/6/2025 "Simply didn't work" 0/5 What do you like best about Mailscale? Easy to setup and customer support is usually helpful. Review collected by and hosted on G2.com. What do you dislike about Mailscale? The product is simply not mature enough. I created 50 mailboxes and waited to warm up them on instantly for 2 weeks only to find out it never worked during this time. No notification, no warning whatsover.. When I reached out their customer support, I was asked to re generate emails again... Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? To setup cold email infra Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![James T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James T.") JT James T. SDR Small-Business (50 or fewer emp.) 1/14/2025 "Great product" 5/5 What do you like best about Mailscale? Awesome product with a great team. I highly recommend. Review collected by and hosted on G2.com. What do you dislike about Mailscale? There was nothing i disliked about mailscale. Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? They solved all of our email problems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Pablo Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo Q.") PQ Pablo Q. Founder Small-Business (50 or fewer emp.) 11/8/2024 "I have used Mailscale for over half a year now" 5/5 What do you like best about Mailscale? It has helped me scale my outreach and decrease costs at the same time Review collected by and hosted on G2.com. What do you dislike about Mailscale? The same issue you get when working with any smtp server is deliverability gets affected every once in a while. Review collected by and hosted on G2.com. What problems is Mailscale solving and how is that benefiting you? Increase outreach and decrease costs Review collected by and hosted on G2.com. 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