Carla M.
CM
Carla M.
Marketing and Communications Manager
Small-Business (50 or fewer emp.)
"A good tool even though I have found some issues when I am implementing campaigns"
4/5
What do you like best about Mailjet?

I like that you can save templates, not only of full emails, but also of specific sections. I also like that is easy to use Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I have found that sometimes I have to redo steps when implementing emails. For example, when I add a link, the font formatting is lost and I have to select the font again. Also, sometimes the platform becomes a little crazy, showing spaces that I cannot edit (this is solved by saving, leaving the template and return to edit it later. Both of these issues mean using more time to get the campaigns ready Review collected by and hosted on G2.com.

Ashot A.
AA
Ashot A.
Head Of Digital Marketing Division
Small-Business (50 or fewer emp.)
"Best for cost/quality"
4/5
What do you like best about Mailjet?

It's cheap and easy to use. The dashboard is simple and you can easily manage your email campaigns. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It would be nice to see feature updates more frequently. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Avoid at all costs"
0.5/5
What do you like best about Mailjet?

When the service works and no human interaction is required, the service does work. Despite the dashboard being very slow. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The support is completely unacceptable. We have a plan with paid support and send over 200k emails per month. Tickets go unanswered for extended periods of time and responses are often canned and not relevant. Priority tickets are almost treated with disdain.

You do not have to look far online to find a wide selection of similar reviews. Do not make the same mistake as us, buyer beware. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Horrible Policies Regarding Content"
1/5
What do you like best about Mailjet?

The WordPress plugin they created was really easy to set up, and getting it connected to all of our sites was a breeze. Pricing was competitive. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

We used this tool to send contact form emails to us (no forms were ever sent to third parties). We had a landscaping company, so we'd process emails for customers interested in gettings things like their lawn cut. We were banned from the platform for sending "real estate related emails", with all our accounts disabled within 12 hours of being notified. We appealed to their compliance team and were denied. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Affordable and just as good as its competitors."
5/5
What do you like best about Mailjet?

I loved how affordable it was. I thought I would give it a shot for its price after trying many of the big name email marketing platforms. Once I tried it I was hooked. Easy to use, great features. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The only thing depending on the plan you choose is the setup. If you choose the easy setup option then there isn't really any downsides. Some need some technical experience. Review collected by and hosted on G2.com.

BF
Belen F.
Small-Business (50 or fewer emp.)
"Mailjet makes things very simple to manage email marketing"
4.5/5
What do you like best about Mailjet?

Mailjet is a perfect solution for email marketing with our clients and subscribers. One of the features that I like the most is that there is no daily limit for sending emails. I also like the fact that it is possible to segment contacts by location, interests and more. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I would like Mailjet to have more modern email templates than they currently have, since they are predesigned templates to insert a lot of text, which is annoying for customers. Review collected by and hosted on G2.com.

HS
Harun Raşit S.
Student
Small-Business (50 or fewer emp.)
"Mailjet"
3.5/5
What do you like best about Mailjet?

prices is good for per mails in market.

Mailjet have good automate tools.

You can easly create templates. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Mail editor not have auto saver.

customer service is not good.

Not enough fonts in Mailjet. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Uncertain"
3/5
What do you like best about Mailjet?

Interface is simple but straight to the point Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It often feels a little clunky, not on the interface side of things, but the service as a while. Review collected by and hosted on G2.com.

Serafin M.
SM
Serafin M.
Small-Business (50 or fewer emp.)
"Mailjet is a very powerful platform for email marketing. Simple and intuitive"
4/5
What do you like best about Mailjet?

Mailjet is a tool with a low cost and that is what I like the most. It is possible to easily integrate it with WordPress to synchronize subscribers and create lists. Another feature I like is that it allows me to see how many people have opened the emails I have sent, as well as how many people have clicked on the ads. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It is necessary to make an additional cost in hiring a person with programming knowledge to implement Mailjet on the website, because they provide the API in different programming languages. Review collected by and hosted on G2.com.

Ramón C.
RC
Ramón C.
Co-founder and CMO
Small-Business (50 or fewer emp.)
"A really Cheap and Strongly reliable emailing service"
4/5
What do you like best about Mailjet?

I like mostly everything Maijlet has all the features you need for email campaigns. Of course, the reason I decided to implement Mailjet in our company is because cost, so far I have seen Mailjet is one of the cheaper Mailing platforms out there, they charge you for email sent no like other services that try to charge you per contact, for a company that has more than 100,000 users lets say that pay for customers is just not fair if you just sent emails to certain segments. Mailjet also has pretty much standard features as any other tool out there, you can add your contacts or make Html widgets to obtain them, it also has a template editor with all the essential tools to make a nice email probably is advanced as mailchimp or active campaign but you just need a designer or Canva to pimp up your mails. Last but not less the automation emails are basic automation tools like those in Active campaign where you can send a sequence of mail. For all of this, I'm more than happy to use Mailjet in our company. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Probably the thing that I most dislike now days is the editor. I mean is a pretty straight forward and basic editor but as I said you just need to make a nice design and nobody will notice. But recently while you are editing it hangs down, like if you were doing changes and it seems is working fine but once that you go out of the editor and come back is when you realize that changes weren't saved at all and you have to rework again. This problem is happening from 4 months to now in different computers and with different explorers like Firefox, Chrome, Edge, Safari. So I hope Mailjet can read this review and fix the issue. Review collected by and hosted on G2.com.