--- title: Mailjet Reviews meta\_title: 'Mailjet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 176 reviews by the users' company size, role or industry to find out how Mailjet works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 176 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Mailjet Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive UI** of Mailjet, making it easy to navigate and use effectively. [(5 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883803&qs=pros-and-cons#reviews) Users highlight Mailjet's **affordability** , valuing its cost-effective pricing without sacrificing essential features. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884459&qs=pros-and-cons#reviews) Users value the **AI-powered real-time collaboration** in Mailjet, enhancing teamwork and communication effortlessly. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884141&qs=pros-and-cons#reviews) Users commend Mailjet for its **excellent customer support** , enhancing the overall user experience and satisfaction. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=2011032&qs=pros-and-cons#reviews) Users value the **customization options** in Mailjet, enabling effortless creation of personalized email campaigns. [(2 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883796&qs=pros-and-cons#reviews) Users find Mailjet's **limited customization options and sending restrictions** on the free plan frustrating for their needs. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883930&qs=pros-and-cons#reviews) Users note the **limited options** for customization in Mailjet, impacting flexibility and creativity in email design. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883901&qs=pros-and-cons#reviews) Users express frustration with **limited templates** in Mailjet, reducing customization options for their email campaigns. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884328&qs=pros-and-cons#reviews) Users find the **missing features** in Mailjet, such as limited filtering and lack of list merging, frustrating. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883565&qs=pros-and-cons#reviews) Users face **limitations on the free plan** of Mailjet, including restricted sending limits and fewer email templates. [(2 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883684&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mailjet ##### 1. Ease of Use Users appreciate the **intuitive UI** of Mailjet, making it easy to navigate and use effectively. [ See 5 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883803&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you like about Mailjet? I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a b ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you like about Mailjet? Cost effective, high availability and support. The APIs are quite extensive. This makes the implementation and automation much easier. As a frequent u ##### 2. Affordable Users highlight Mailjet's **affordability** , valuing its cost-effective pricing without sacrificing essential features. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884459&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you like about Mailjet? I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a b ![Gene M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gene M.") GM Gene M. Small-Business (50 or fewer emp.) 5.0/5 "The BEST ESP" What do you like about Mailjet? First of all, it is much less expensive than other providers, and yet has the same features. I like the way I can create an email easily and modify on ##### 3. Automation AI Users value the **AI-powered real-time collaboration** in Mailjet, enhancing teamwork and communication effortlessly. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884141&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you like about Mailjet? I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a b ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you like about Mailjet? Cost effective, high availability and support. The APIs are quite extensive. This makes the implementation and automation much easier. As a frequent u ##### 4. Customer Support Users commend Mailjet for its **excellent customer support** , enhancing the overall user experience and satisfaction. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=2011032&qs=pros-and-cons#reviews) See Related User Reviews ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you like about Mailjet? Cost effective, high availability and support. The APIs are quite extensive. This makes the implementation and automation much easier. As a frequent u ![Edmunds Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edmunds Z.") EZ Edmunds Z. Small-Business (50 or fewer emp.) 5.0/5 "Very intuitive and seamless at the same time." What do you like about Mailjet? I haven't needed customer support as it was intuitive and I could easily find everything myself. ##### 5. Customization Users value the **customization options** in Mailjet, enabling effortless creation of personalized email campaigns. [ See 2 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883796&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Leading Email Solution Provider" What do you like about Mailjet? One of the best thing I like about Mailjet is its user-friendly interface along with advanced automation and segmentation abilities. You can easily cr ![Sujit Kumar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sujit Kumar P.") SP Sujit Kumar P. Small-Business (50 or fewer emp.) 4.5/5 "One of the Best Email Marketing Software" What do you like about Mailjet? The UI of this software is very easy to use. I found it easy to design and customize the content and Template was very responsive. ### 5 Cons or Disadvantages of Mailjet ##### 1. Limitations Users find Mailjet's **limited customization options and sending restrictions** on the free plan frustrating for their needs. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883930&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you dislike about Mailjet? I think more complicated triggers could be made. Not a lot of customization, library kinda small, that sort of thing. SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ##### 2. Limited Options Users note the **limited options** for customization in Mailjet, impacting flexibility and creativity in email design. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883901&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you dislike about Mailjet? I think more complicated triggers could be made. Not a lot of customization, library kinda small, that sort of thing. SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ##### 3. Limited Templates Users express frustration with **limited templates** in Mailjet, reducing customization options for their email campaigns. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884328&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you dislike about Mailjet? I think more complicated triggers could be made. Not a lot of customization, library kinda small, that sort of thing. SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ##### 4. Missing Features Users find the **missing features** in Mailjet, such as limited filtering and lack of list merging, frustrating. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883565&qs=pros-and-cons#reviews) See Related User Reviews ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you dislike about Mailjet? Filtering options in the Stats page are limited. Would be great to have integartion with Lokalise like translation tool or Contentful like CMS. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best software to engage your community" What do you dislike about Mailjet? The one thing I dislike about Mailjet is that I am not able to merge my multiple contact lists into one. Sometimes I need to move contacts from one li ##### 5. Contact Management Users face **limitations on the free plan** of Mailjet, including restricted sending limits and fewer email templates. [ See 2 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883684&qs=pros-and-cons#reviews) See Related User Reviews SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ## Top-Rated Alternatives [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![GetResponse](https://images.g2crowd.com/uploads/product/hd_favicon/1487565675/getresponse.svg "GetResponse") GetResponse 4.3/5(1,140) ](https://www.g2.com/products/getresponse/reviews) [ View All Alternatives ](https://www.g2.com/products/mailjet/competitors/alternatives) ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. B Small-Business (50 or fewer emp.) 10/10/2021 "A solution for deliverability" 4/5 What do you like best about Mailjet? The plans that the offer has many alternatives, and for it, best accomplish what is promised. Review collected by and hosted on G2.com. What do you dislike about Mailjet? nothing at all, pleased with the platform Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Deliverability, I now can set automatic campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Subhasis S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhasis S.") SS Subhasis S. Sr. IT Consultant Mid-Market (51-1000 emp.) 11/9/2021 "My best email marketing tool" 5/5 What do you like best about Mailjet? It is very simple to use and comes with a plethora of pre-built templates. Detailed statistics for each campaign allow me to improve even further. Review collected by and hosted on G2.com. What do you dislike about Mailjet? While creating the contact list, the system should predict the existing email addresses. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Mailjet is assisting me in reaching a larger audience with our service offerings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PP Prashant P. Associate Director Enterprise (\> 1000 emp.) 10/28/2021 "Mailjet is very good product for sending notifications emails and texts, only downside it pricing." 4/5 What do you like best about Mailjet? I like the Email Template designer very much. It's very intuitive and easy to use. Review collected by and hosted on G2.com. What do you dislike about Mailjet? The price for international text is costly. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Email notifications to users for login and events in the application. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 8/17/2021 "A must have no brainer Email marketing platform" 4.5/5 What do you like best about Mailjet? This is one of the best email marketing platforms I came across. Very easy to set up with super astonishing deliverability rates. API integration makes this platform an exception. Prices are economical when compared with superb features. Email templates are an exception Support is awesome by the team Review collected by and hosted on G2.com. What do you dislike about Mailjet? There is nothing to dislike; the only thing which I felt missing is the segmentation part. Review collected by and hosted on G2.com. Recommendations to others considering Mailjet: No recommendations as such; it's the perfect email marketing platform with super unique features. A must have tool Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? It made my daily tasks and connection with the Target audience super easy. Almost all my emails land up in the inbox. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Mid-Market (51-1000 emp.) 11/9/2021 "User friendly email platform" 4/5 What do you like best about Mailjet? You don't need to know HTML to build nice looking emails in Mailjet Review collected by and hosted on G2.com. What do you dislike about Mailjet? The unsubscribe link in our emails would only remove readers from that specific email, not from all of our marketing emails so we had to manually unsubscribe people on the back end Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Solving the need to communicate with those in our database in an efficient and engaging manner Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gary C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary C.") GC Gary C. President Small-Business (50 or fewer emp.) 8/31/2021 "Great Email program with Customizable Graphics" 4.5/5 What do you like best about Mailjet? This program has great marketing templates. The emails look great and get a high open-rate. Review collected by and hosted on G2.com. What do you dislike about Mailjet? My only issue is that I don`t think the dashboard and lay out is very user friendly. Needs to be bigger, bolder, and more obvious. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? High efficiency, high results email campaigns. Saves time and increases results. A very good program. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AI Arsen I. Small-Business (50 or fewer emp.) 12/2/2020 "DISABLE sending limit on master account!!!" 0/5 What do you like best about Mailjet? Price is low but customer service is low either. They don't even read your messages but answer with templates Review collected by and hosted on G2.com. What do you dislike about Mailjet? Ticket #1456044 • Status: Opened • Creation date: 12/01/2020, 7:03 PM Our master's account API key was issued by a third-party user for spam. We changed our passwords and updated our API keys. Now we need to disable the sending limit. And you know what? They ask us where did we get those emails? WE WERE HACKED! I DO NOT KNOW!!! Do you read my messages? We were hacked! Someone used our API key to send spam emails. How come I know where did hackers get those emails?! I will close my account as soon as possible!!! Review collected by and hosted on G2.com. Recommendations to others considering Mailjet: DO NOT USE IT!!!! Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? I was trying to send marketing campaign emails and transactional emails but mailjet just can't make it Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 4/28/2021 "Best Value for Money" 4/5 What do you like best about Mailjet? Mailjet is a lovely product that offers a broad range of features at a beautiful price. Features like unlimited contacts; Delivery and Analytics Dashboards are remarkable. 1. Great email builder. Very useful dashboards that allow us to monitor the campaigns. 2. Schedule the e-Mailers. 3. Great Reports for email marketing campaigns 4. Good Templates that can be customized for Contact upload. 5. The Free Plan itself offers much. Review collected by and hosted on G2.com. What do you dislike about Mailjet? The Basic Plan and Premium do not have much difference between them. Lack of re-engagement campaign parameters functionality. The customer care not up to the mark - Timely Response to e-Mail is poor. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? What problems are you solving with Mailjet? E-Mail Marketing. Benefits 1. Easy to Setup. 2. Step by Step Instructions to set up the mailing domain. 3. Guidance through the process. 4. Value for Money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/27/2021 "Super affordable email marketing software" 4.5/5 What do you like best about Mailjet? Number one, the price. Quite possibly the best-priced email marketing software available and it's a great piece of software too. It's simple, easy to use, and has a great drag and drop editor that makes great-looking emails. Better than some, if not most, of the higher-priced competitors. Review collected by and hosted on G2.com. What do you dislike about Mailjet? No ability to segment email list by quantity (i.e email the first 1000 subs on your list today then emailing 1001-2000 the next day) Review collected by and hosted on G2.com. Recommendations to others considering Mailjet: Great for small businesses looking to grow their email marketing efforts due to affordability and deliverability rates. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Allows us to bulk email with high deliverability rates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Paper & Forest Products](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Paper & Forest Products") AP Verified User in Paper & Forest Products Enterprise (\> 1000 emp.) 9/16/2021 "Excellent mailing platform for instant newsletters" 5/5 What do you like best about Mailjet? Able to manage unlimited contacts in the system with custom fields. System alerts on incorrect emails and corrects and suggests the incorrect emails. Review collected by and hosted on G2.com. What do you dislike about Mailjet? By default, auto-billing is active, although the customer care team helped to disable it even after auto-billing made. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Newsletter reaching to customer's mail inbox rather junk and spam. Review collected by and hosted on G2.com. 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