--- title: Mailjet Reviews meta\_title: 'Mailjet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 176 reviews by the users' company size, role or industry to find out how Mailjet works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 176 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Mailjet Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive UI** of Mailjet, making it easy to navigate and use effectively. [(5 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883803&qs=pros-and-cons#reviews) Users highlight Mailjet's **affordability** , valuing its cost-effective pricing without sacrificing essential features. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884459&qs=pros-and-cons#reviews) Users value the **AI-powered real-time collaboration** in Mailjet, enhancing teamwork and communication effortlessly. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884141&qs=pros-and-cons#reviews) Users commend Mailjet for its **excellent customer support** , enhancing the overall user experience and satisfaction. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=2011032&qs=pros-and-cons#reviews) Users value the **customization options** in Mailjet, enabling effortless creation of personalized email campaigns. [(2 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883796&qs=pros-and-cons#reviews) Users find Mailjet's **limited customization options and sending restrictions** on the free plan frustrating for their needs. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883930&qs=pros-and-cons#reviews) Users note the **limited options** for customization in Mailjet, impacting flexibility and creativity in email design. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883901&qs=pros-and-cons#reviews) Users express frustration with **limited templates** in Mailjet, reducing customization options for their email campaigns. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884328&qs=pros-and-cons#reviews) Users find the **missing features** in Mailjet, such as limited filtering and lack of list merging, frustrating. [(3 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883565&qs=pros-and-cons#reviews) Users face **limitations on the free plan** of Mailjet, including restricted sending limits and fewer email templates. [(2 mentions)](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883684&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mailjet ##### 1. Ease of Use Users appreciate the **intuitive UI** of Mailjet, making it easy to navigate and use effectively. [ See 5 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883803&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you like about Mailjet? I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a b ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you like about Mailjet? Cost effective, high availability and support. The APIs are quite extensive. This makes the implementation and automation much easier. As a frequent u ##### 2. Affordable Users highlight Mailjet's **affordability** , valuing its cost-effective pricing without sacrificing essential features. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884459&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you like about Mailjet? I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a b ![Gene M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gene M.") GM Gene M. Small-Business (50 or fewer emp.) 5.0/5 "The BEST ESP" What do you like about Mailjet? First of all, it is much less expensive than other providers, and yet has the same features. I like the way I can create an email easily and modify on ##### 3. Automation AI Users value the **AI-powered real-time collaboration** in Mailjet, enhancing teamwork and communication effortlessly. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884141&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you like about Mailjet? I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a b ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you like about Mailjet? Cost effective, high availability and support. The APIs are quite extensive. This makes the implementation and automation much easier. As a frequent u ##### 4. Customer Support Users commend Mailjet for its **excellent customer support** , enhancing the overall user experience and satisfaction. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=2011032&qs=pros-and-cons#reviews) See Related User Reviews ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you like about Mailjet? Cost effective, high availability and support. The APIs are quite extensive. This makes the implementation and automation much easier. As a frequent u ![Edmunds Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edmunds Z.") EZ Edmunds Z. Small-Business (50 or fewer emp.) 5.0/5 "Very intuitive and seamless at the same time." What do you like about Mailjet? I haven't needed customer support as it was intuitive and I could easily find everything myself. ##### 5. Customization Users value the **customization options** in Mailjet, enabling effortless creation of personalized email campaigns. [ See 2 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883796&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Leading Email Solution Provider" What do you like about Mailjet? One of the best thing I like about Mailjet is its user-friendly interface along with advanced automation and segmentation abilities. You can easily cr ![Sujit Kumar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sujit Kumar P.") SP Sujit Kumar P. Small-Business (50 or fewer emp.) 4.5/5 "One of the Best Email Marketing Software" What do you like about Mailjet? The UI of this software is very easy to use. I found it easy to design and customize the content and Template was very responsive. ### 5 Cons or Disadvantages of Mailjet ##### 1. Limitations Users find Mailjet's **limited customization options and sending restrictions** on the free plan frustrating for their needs. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883930&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you dislike about Mailjet? I think more complicated triggers could be made. Not a lot of customization, library kinda small, that sort of thing. SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ##### 2. Limited Options Users note the **limited options** for customization in Mailjet, impacting flexibility and creativity in email design. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883901&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you dislike about Mailjet? I think more complicated triggers could be made. Not a lot of customization, library kinda small, that sort of thing. SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ##### 3. Limited Templates Users express frustration with **limited templates** in Mailjet, reducing customization options for their email campaigns. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1884328&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph A. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Email Management with Ease" What do you dislike about Mailjet? I think more complicated triggers could be made. Not a lot of customization, library kinda small, that sort of thing. SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ##### 4. Missing Features Users find the **missing features** in Mailjet, such as limited filtering and lack of list merging, frustrating. [ See 3 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883565&qs=pros-and-cons#reviews) See Related User Reviews ![Karthik V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik V.") KV Karthik V. Mid-Market (51-1000 emp.) 4.0/5 "Economical and flawless in what is does" What do you dislike about Mailjet? Filtering options in the Stats page are limited. Would be great to have integartion with Lokalise like translation tool or Contentful like CMS. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best software to engage your community" What do you dislike about Mailjet? The one thing I dislike about Mailjet is that I am not able to merge my multiple contact lists into one. Sometimes I need to move contacts from one li ##### 5. Contact Management Users face **limitations on the free plan** of Mailjet, including restricted sending limits and fewer email templates. [ See 2 mentions ](https://www.g2.com/products/mailjet/reviews?filters%5Bsentiment_snippet%5D=1883684&qs=pros-and-cons#reviews) See Related User Reviews SB Scott B. Small-Business (50 or fewer emp.) 4.5/5 "Marketing software known for it affordability and ease of use" What do you dislike about Mailjet? Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates ## Top-Rated Alternatives [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![GetResponse](https://images.g2crowd.com/uploads/product/hd_favicon/1487565675/getresponse.svg "GetResponse") GetResponse 4.3/5(1,140) ](https://www.g2.com/products/getresponse/reviews) [ View All Alternatives ](https://www.g2.com/products/mailjet/competitors/alternatives) ![Madhur S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhur S.") MS Madhur S. Operations Manager Small-Business (50 or fewer emp.) 6/15/2023 "Best email marketing tool for engaging customers." 5/5 What do you like best about Mailjet? I have been using this tool for a long time, and i am very impressed with this tool, from customizing emails to track, allowing me to experiment with different email variations and optimize my campaigns for better results. Review collected by and hosted on G2.com. What do you dislike about Mailjet? I have been using this tool it makes me always happy with its multi features. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? The best thing that benefits the small to large businesses is its robust email deliverability. This has positively impacted my open rates and overall campaign effectiveness. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gregory K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gregory K.") GK Gregory K. Head of Marketing Small-Business (50 or fewer emp.) 5/25/2023 "I started to use it without tutorial it's really easy to go" 5/5 What do you like best about Mailjet? Easy to set-up a template & campaign and also easy exclude undeliverable emails from mailing list Review collected by and hosted on G2.com. What do you dislike about Mailjet? verification emails tools must be paid separetely Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? It suits my marketing fits - notify clients about updates, sending them news, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SL Sandy L. Front end developer Small-Business (50 or fewer emp.) 5/9/2023 "Easy to integrate mail server" 4/5 What do you like best about Mailjet? Easy to integrate, unlimited test and quick domain validation Review collected by and hosted on G2.com. What do you dislike about Mailjet? User interface is not as intuitive as some of the other competitor in the market Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? We are sending email campaign every month and Mailjet have been helping us to deliver these emails effectively and efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Raffael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raffael S.") RS Raffael S. CEO Small-Business (50 or fewer emp.) 3/4/2023 "Good ESP, but inadequate service if you are on smaller plans" 3/5 What do you like best about Mailjet? Easy to use and reasonably priced. They offer plans with less than 50000 emails per month. Review collected by and hosted on G2.com. What do you dislike about Mailjet? The service is horrid. If you have a critical issue, there is no way to contact support other than tickets, which take up to 24 hours to reply. I tried upgrading to a monthly premium plan in order to get better support, but since I am on a yearly plan, this was not possible. I would have to buy the premium plan for the entire year. Meanwhile, our email service is down. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Sending out transactional emails Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile PS Prathiksha S. Marketing Associate Small-Business (50 or fewer emp.) 7/28/2022 "Amazing email marketing software!" 4.5/5 What do you like best about Mailjet? Email campaigns could be made easily and effortlessly with Mailjet. The platform is very user-friendly and helps you track and monitor the emails sent. One of the best features of Mailjet is that it is very collaborative. All the team members can work together on the email campaigns. Creating contact lists and setting up automation could be easily done. Mailjet also supports great integrations including eCommerce platforms. The templates are good and can be edited quickly and efficiently to create marketing campaigns. Review collected by and hosted on G2.com. What do you dislike about Mailjet? Firstly the price is a bit high compared to other platforms but is ok because of the features. The platform could add a few more choices of templates as it is very limited. They can also include landing page options since it is not currently available on the platform. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? With Mailjet we have made amazing email campaigns for our business outreach. Our newsletters were a hit since all the members of the team worked together on the platform. Creating contact lists is very easy and since we send out bulk emails to our prospects it has been very helpful. We can track and monitor our emails better and understand what works best for our prospects. Designing these campaigns is convenient and template editing is very easy which helps us save time as well as make effective emails! Review collected by and hosted on G2.com. Show More 8/4/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/28/2023 "Amazing ESP platform" 5/5 What do you like best about Mailjet? If you are a small business, it is one of the most cost-effective email marketing solutions starting at only $15/mo. Most of the emails that I've sent via Mailjet have avoided spam filters, so I am extremely happy with the solution. Review collected by and hosted on G2.com. What do you dislike about Mailjet? The design options are a little limited. Having more customizations available would definitely be of more help. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? It is helping me to reach my customers on time via email. It's an extremely easy-to-use mailing platform that helps me to create, send, and manage email campaigns so I am very happy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SG sujith g. Small-Business (50 or fewer emp.) 5/16/2023 "Nice email marketing platform" 3.5/5 What do you like best about Mailjet? Email marketing interface was great and we used it Review collected by and hosted on G2.com. What do you dislike about Mailjet? I dint find a dislike. It was like all other platform. But the price was high Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? It is usefull to send bulk mails to clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Supermarkets](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Supermarkets") AS Verified User in Supermarkets Small-Business (50 or fewer emp.) 5/31/2023 "Easy to use" 4.5/5 What do you like best about Mailjet? It's intuitive, I can customize my mailing Review collected by and hosted on G2.com. What do you dislike about Mailjet? So far, I haven't found a disadvantage. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Send email marketing to prospects and clients Review collected by and hosted on G2.com. Show More 5/31/2024 Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Claire L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claire L.") CL Claire L. Marketing Manager Computer Software Small-Business (50 or fewer emp.) 5/10/2023 "Simple, easy and effective" 3.5/5 What do you like best about Mailjet? Easy and very useful emailing platform for marketing. Review collected by and hosted on G2.com. What do you dislike about Mailjet? The application is a bit limited compared to other mailing tools Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? Save time to create templates and send emails to our database. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Helena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helena M.") HM Helena M. CSM Mid-Market (51-1000 emp.) 8/19/2022 "Love it!" 5/5 What do you like best about Mailjet? That you can send a ton of emails at the same time and also track their statistics. View which users opened the email, clicked or deleted. It´s a very user friendly platform. Review collected by and hosted on G2.com. What do you dislike about Mailjet? I actually don´t dislike anything. It´s easy to use and very straight forward. I would maybe change the way it looks so it´s nicer but it´s a very useful app that I would recommend. Review collected by and hosted on G2.com. What problems is Mailjet solving and how is that benefiting you? We can send emails to lots of influencers with just one click, we also can modify the different templates we use and having several users we can log in at the same time to work even faster. Review collected by and hosted on G2.com. 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