--- title: Mailgun Reviews meta\_title: 'Mailgun Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 321 reviews by the users' company size, role or industry to find out how Mailgun works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 321 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# Mailgun Reviews & Product Details

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150,000+ companies. 400 billion emails a year. 99.99% uptime — backed by SLA Mailgun is the full-stack email infrastructure platform developers and marketers trust to send, test, validate, and improve deliverability at scale. One platform covers the entire email lifecycle: preview and fix rendering issues before you send, clean your lists in real time, fire emails via API at any volume, and surface deliverability problems with AI before they cost you. SOC 2 Type I & II, HIPAA, GDPR, ISO 27001 certified. Trusted by Microsoft, Lyft, and American Express. Part of Sinch, the global leader in cloud communications.

* * *

Product Website
Mailgun
Seller
[Sinch](https://www.g2.com/sellers/sinch)
Discussions
[Mailgun Community](https://www.g2.com/products/mailgun/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Natalie Hays

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## Pricing

Pricing provided by Mailgun.

### Free

$0.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/mailgun/pricing)

Sinch Solutions
(1)

See how Sinch products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

Sinch API's

SolutionBy Sinch

](/sellers/sinch/solutions/sinch-api-s)

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## Mailgun Integrations
(4)

What do users say about integrations?

Verified by Mailgun

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Canary Mail

](https://www.g2.com/products/canary-mail/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Squarespace Domains

](https://www.g2.com/products/squarespace-domains/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Wagtail CMS

](https://www.g2.com/products/wagtail-cms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WordPress.org

](https://www.g2.com/products/wordpress-org/reviews)

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 ![JJ G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JJ G.")
JG

JJ G.

User Experience Designer

Computer Software

Small-Business (50 or fewer emp.)

12/28/2021

"Mailgun is a great SMTP platform for any business size"

5/5

What do you like best about Mailgun?

Mailgun was easy to setup in our web control panel and all our domains use Mailgun STMP servers to send emails successfully since 2019. We were using Sendgrid and moved to Mailgun with I'm better results. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

It's hard to say. The only thing that I can mention is that if you want historical and advanced reports (more than 30 days of emails sent), you need to pay an extra monthly fee or upgrade your plan in Mailgun. Also, it's important to say that the free tier gives you a lot of room if you don't send thousands of emails per month. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Consider Mailgun when you need a reliable SMTP server for your business or projects. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I'm the co-founder of a small business. We were looking for a reliable solution that sent our business emails straight to the inbox of our clients. Mailgun SMTP sends trusted emails straight to the inbox of emails from Gmail, Microsoft and high security servers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/2/2022

"Worst product/support experience ever, DO NOT GO THERE"

0/5

What do you like best about Mailgun?

sub-account management when it works (supposition)? Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason.

+ they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month.

When you're trying to reach out to the support, they close our tickets without even answering, ghosting.

Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market.

Do yourself a favor, go to sendgrid. Mailgun SUCKS. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Absolutely none as we've removed mailgun for good. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Bimal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bimal S.")
BS

Bimal S.

Python/Django Developer 

Small-Business (50 or fewer emp.)

4/2/2022

"A nice product for emails"

3.5/5

What do you like best about Mailgun?

Mailgun provides an awesome interface to send and receive emails through the use of APIs. The interface is clean and easy to adapt to a new institution. Also, Mailgun offers a nice documentation. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Mailgun offers good services and facilities but lacks proper support. If we face any problem during the integration of Mailgun with our products, then support is almost tricky to achieve. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

It is an important aspect for any company to send and receive emails to get clients updated about the tasks. So, with Mailgun, we are sending both automated and semi-automated emails to our clients. This has increased the amount of trust between our company and clients. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Yavor S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yavor S.")
YS

Yavor S.

Software Engineer

Small-Business (50 or fewer emp.)

1/4/2022

"Like having account canceled with no warning without breaking the terms? Go Mailgun!"

0/5

What do you like best about Mailgun?

It used to be a good service. Their support is responsive, they didn't have outages, and they were helpful for the most part. They have decent pricing and a free plan. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I had a pretty bad experience with them recently. Let me give you some context.

We use their free plan to send low-volume transactional mail from an IT system used internally. We only send transactional mail to emails which are either company employees, or clients of the company. In both cases, we only send transactional mail in response to actions performed by these parties on the system. We send 0-40 emails daily.

Fast-forward 1 year, the payment card on file is about to expire. As a responsible customer, I click the link and enter the new card details. The next thing I know, the account is disabled pending "business review". The account is disabled right away, with no prior warning. I open a support case, and they ask me to answer some questions. I answer them, and they just closed the ticket without responding. I open another ticket citing my answers and ask that they re-activate the account ASAP as our IT system is crashing because it can no longer send automated emails. In response, they made the following statement: "After further review, we’ve made the decision that we do not wish to continue our partnership together, and your account has been permanently disabled."

After further tickets demanding an explanation, they cited links to their terms of service and acceptable use policy, and did not wish to disclose what policy we have violated. For the record, we had a 2.94% bounce rate, which is below the 5% limit cited in their acceptable use policy.

Overall, I wouldn't recommend the service based on this, unless you enjoy having your account disabled without warning, for no apparent reason. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Don't use it unless you enjoy having your access shut without warning or explanation. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

It was a good service for sending trancational mail using their SMTP gateway. It worked well, it was reliable, and it was affordable. Review collected by and hosted on G2.com.

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7/4/2022
Validated ReviewerSource: Organic

 ![Boris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boris L.")
BL

Boris L.

Founder / CEO

Small-Business (50 or fewer emp.)

5/5/2022

"The best transactional email service"

5/5

What do you like best about Mailgun?

Mailgun is a plug-and-play solution for sending transactional emails. Thanks to the official integration, it only takes minutes to set up the connection with your Laravel app. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Nothing worth mentioning, but I would love if Mailgun supported SMS as well. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Mailgun helps us send automated emails from Laravel-powered apps Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Gabriel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel G.")
GG

Gabriel G.

Researcher

Small-Business (50 or fewer emp.)

1/31/2022

"Great emails sending without the hustle of configuring mail servers"

5/5

What do you like best about Mailgun?

It's a pay as you go service. You can start by testing their platform and once you reach a specified number of emails sent, then you have to pay.

Also, their servers are whitelisted no matter what. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

It happened during my experience for them to update the API. That meant another code changes. But that happens only once in a while, when major versions are released. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Come here, you won't regret :) Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I needed an email service for the simple task of integrating contact forms and order notifications on some websites of my clients.

They can enjoy "right in the inbox" emails without having to think about the location of the mailserver and it's availability. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/5/2022

"Great service for programmatically sending and receiving emails!"

4.5/5

What do you like best about Mailgun?

I love how easy it is to set up Mailgun and begin using it. The pricing it also very affordable. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

The biggest issue we've had is when adjustments are made to their API that are not announced or expected. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We are using Mailgun to send outgoing mail from our Saas product and also to route incoming mail to our API endpoints. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

EJ

Erich J.

President

Small-Business (50 or fewer emp.)

12/2/2021

"Works as advertised"

4/5

What do you like best about Mailgun?

Great as a substitute for in-house SMTP servers. Far fewer limitations than Office365 mail limits. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Their logging could be more flexible. We have to export a lot. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Pay attention to the SMTP settings. Once they issue a password for each SMTP account, you need to store it yourself as it will never appear again. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Needed a solution to allow us to send large amounts of emails to our customer base without hitting throttle limits of Office365. Also needed an way to easy way to track opens and clicks without having to use a full managed marketing mail platform. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
AC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

9/12/2022

"Mailgun- meh"

2.5/5

What do you like best about Mailgun?

Easy to setup. Easy to subdomain to allow for tracking/tracing. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Expensive for low volumes of mail. Doesn't always deliver mail. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Supports large volume messaging, which Google no longer supports. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services")
UF

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

8/17/2021

"Super fast Spammer"

5/5

What do you like best about Mailgun?

We really like Mailgun. It is by far the best to blow out a massive amount of Spam in seconds. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Honestly, the only thing we dislike is that there is literally no way to support them financially as their free tier allows such high usage of free spams. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Use it while you can. There really is no use of this tool just sitting around. Use it to blow out your most recent news to your friends and enemies alike. Don't waste your personal IP for your spams. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We once had to blow out a good number of spams and got blocked by mail.ru within only minutes. Since then, our IP cannot spam their users anymore. With Mailgun, this would never happen. They dispose of an army of IP addresses they can use to blow out your most recent news to your friend and enemies alike. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about Mailgun? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Mailgun
](https://www.g2.com/products/mailgun/discussions/new)

AN

•
Last activity over 6 years ago

Mailgun

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/8176-mailgun)

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
G2

Verified User in Information Technology and Services
•
Last activity over 5 years ago

How is Mailgun priced?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/4932-pricing)

[
View all Discussions
](https://www.g2.com/products/mailgun/discuss)

## Pricing Options

Pricing provided by Mailgun.

### Free

$0.00

Per Month

### Basic

Starting at $15.00

Per Month

### Foundation

Starting at $35.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/mailgun/pricing)

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##### 
##### Mailgun Features

Administration

Custom Unsubscribe

Email Segmentation

Detailed Server Logs

Integrations

Webhooks

Event Tracking API

Mail Send API

Platform

Custom Tracking Domain

Multiple Domains

Documentation

[
View More Features
](https://www.g2.com/products/mailgun/features)

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##### Categories on G2

[Email Deliverability](https://www.g2.com/categories/email-deliverability)[Email Verification](https://www.g2.com/categories/email-verification)[Transactional Email](https://www.g2.com/categories/transactional-email)

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