Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great product and support"
4.5/5
What do you like best about MailerLite?

All the features included are great like the countdown, hero sections, and it's very easy to organise content Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

One thing I would like to see is if I upload my company logo and social media handles, these are automatically added to the newsletter when I select them. Also, when I chose the colours of backgrounds and buttons, my primary and secondary colours don't seem to be saved in the list of options. Review collected by and hosted on G2.com.

CA
Cheryl A.
Founder/CEO
Small-Business (50 or fewer emp.)
"Top Notch Customer Care!"
4.5/5
What do you like best about MailerLite?

Their customer service is amazing. Minimal to no wait time for chat help, which I prefer over the phone. Very friendly and helpful. I also love their guides, beautiful easy to use templates, and features all for a great price. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Some things can be a little hard to locate and I wish the drag and drop editor was a little easier to use. It would be helpful if I could hover over a section to see what it is especially. I feel it was more intuitive in it's previous version. Also, it doesn't work the same in every browser. Review collected by and hosted on G2.com.

Rada Sibila Potocnik Z.
RZ
Rada Sibila Potocnik Z.
exective assistant
Small-Business (50 or fewer emp.)
"Very easy to use, outstanding customer support"
5/5
What do you like best about MailerLite?

MailerLite is an exceptional email marketing tool that stands out with its user-friendly interface and powerful features. The platform makes it easy to create and manage campaigns, offering intuitive design options and robust automation capabilities. I also want to highlight their outstanding customer support, which is always ready to assist. With features like segmentation, analytics, and seamless integrations, MailerLite is a reliable solution for anyone looking to enhance their communication with their audience Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

One feature I feel is missing in MailerLite is the ability to save and reuse custom content blocks. This would be incredibly helpful for maintaining consistency across campaigns and saving time during email creation. For example, being able to save headers, footers, or frequently used promotional sections would make the workflow much smoother. While the platform is excellent overall, adding this functionality would take it to the next level Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"MailerLite, thank you for making my life easier"
5/5
What do you like best about MailerLite?

What I like most about MailerLite is how easy it is to create campaigns, automate emails, and segment my audience. Everything is intuitive, accessible, and saves me time. I love it! Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Although I really like MailerLite, sometimes I feel that some advanced features are limited in the free plan. I would also like to have more pre-designed templates and a smoother integration with certain external platforms. But overall, these are minor details compared to everything it offers. Review collected by and hosted on G2.com.

MK
Mike K.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Poor experience setting up the account"
0/5
What do you like best about MailerLite?

Nothing really. The account setup process was terrible. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

The account setup process was extremely time consuming and poorly designed. Help pages and tutorials don't match the new interface, so it looks like the interface was changed significantly but the tutorials were not updated. Impossible to reach support for help. We abandoned MailerLite as it is not a professional level software and we didn't want to waste any more time on it. Review collected by and hosted on G2.com.

Danna Cathrine A.
DA
Danna Cathrine A.
Designer
Small-Business (50 or fewer emp.)
"Easy, fast and intuitive newslettering"
5/5
What do you like best about MailerLite?

Mailerlite is filled with pretty templates, and if you want to design it yourself the drag and drop designing is so easy to use! I use Mailerlite every week for mye clients.

After a campaign is sent I have full controll and overview of the response of the receivers.

It gives me information if I need to change anything in my next newletters.

And not to mention landingpages. A fun way to make simple and noticable pages for a campaign or just a small website that dosnt need complicated coding and design. I love Mailerlite!

Costumer service is fast and responsive, always there to help if I have any wonders.

I use Wordpress as website builder and intergration/implementation of subscribers form is easy peasy! Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I have used Mailerlite for some years now, and I still cant seem to find a reason to use another newsletter system. Review collected by and hosted on G2.com.

VB
Veronika B.
Manager
Small-Business (50 or fewer emp.)
"The customer service team is very helpful, they help you immediately if you get stuck."
5/5
What do you like best about MailerLite?

Mailer Lite has a very logical structure. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I haven't experienced anything like that. Review collected by and hosted on G2.com.

Leigh M.
LM
Leigh M.
Psychologist / Founder / Director Therapy in Barcelona
Small-Business (50 or fewer emp.)
"Recommended by My Funnel Manager"
4.5/5
What do you like best about MailerLite?

Economical, and user friendly interface. My Funnel Manager set up all the sutomations so I cannot speak to how easy or hard that is, but now adding subscribers, and cleaning the subscriber list looks easy enough to manage. We've just started mail lists so I'm excited to see how it all goes, So far, all the automations are working fine and it seems MailerLite has all the bells and whistles we need. I also signed up for the Black Friday deal which was a good deal. Thanks Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I had some dramas logging inn on multiple occasions but the support team were quick in helping me resolve this. Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Chief Potter
Consumer Goods
Small-Business (50 or fewer emp.)
"Outstanding Service"
5/5
What do you like best about MailerLite?

The customer service is beyond outstanding. I've been trying to resolve an issue with our DNS records to authenticate our domain. The domain host pointed to Microsoft and said it wasn't their problem. Microsoft pointed to the domain host, even thought hey host our DNS records, and said it wasn't their problem. I jumped on a chat with MailerLite and Ana was a superstart. She took responsibility, examined our records, immediately diagnosed the isse, and walked me through a solution. We had our site authenticated in 10 minutes after 3 days of run-a-rounds form our our service providers. Now we will get our Giving Tuesday email out actually on Giving Tuesday! Thank the Lord for Ana and MailerLite Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

No phone support, but this is a minor thing because MailerLite has such execellent chat support. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Easy to use and great customer support"
5/5
What do you like best about MailerLite?

MailerLite is great for newbies and people who like an easy-to-use dashboard. The platform is very intuitive. And it takes hardly any time to learn all the available features. The customer support is great as well. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I haven't noticed anything I dislike about MailerLite. Review collected by and hosted on G2.com.