MailerLite first of all offers a unified experience for managing subscribers, their subscription options, email campaigns and automations. You do not need to jump through many hooks, everything can be managed via the same user interface. Also, it offers a good free tier forever (up to 1000 subscribers). Plus, it offers discounts for non-profit organizations. Review collected by and hosted on G2.com.

Have not found it easy to take a new subscriber's details from their submitted form in order to feed them into a follow-up webpage (e.g., to complete an order). Review collected by and hosted on G2.com.

I use Mailerlite daily to send an email newsletter to my community. I like the interface of Mailerlite. I belive it is easy to use and one of the best when it comes to creating emails. I like that I had the option of using templates and as I my business grew I could switch to using my own custom html email which many platforms don't support.

Setting up my newsletter on the platform was easy to do. Setup was straightforward.

I like that mailerlite integrates with Facebook lead ads. Review collected by and hosted on G2.com.

Customer support is not good. I had issues with email deliverability that kept reoccuring. Mailerlite would tell me the issue was resolved but then it would break again. I always had to follow up with support. They would never reach out when a ticket was open. Review collected by and hosted on G2.com.

I love how easy it is to get started. I can easily schedule emails which I really appreciate since I create emails in batches. I can easily bounce between heavy and basic design for emails. And I like how it's extremely self-explanatory. Review collected by and hosted on G2.com.

I don't like how I can't easily backspace when typing out an email because it tends to erase items from the bottom of the email for some reason. So every time I recreate an email from a copied sent email, I have to be careful with how I paste my new content. Review collected by and hosted on G2.com.

In terms of MailerLite classic, it cannot be beaten in terms of all the features available for affordable pricing. As I work for a small agency, I will always recommend MailerLite as the go-to platform for other smaller businesses.

But what I love most is how helpful and responsive customer support is. It is my go-to recommendation for clients who want to run email marketing independently, as they can reach out to support to answer any questions they may have Review collected by and hosted on G2.com.

This has not always been an issue, but I do not think the new MailerLite is no longer optimized for agency use. Having used MailerLite classic, the loss of features such as multiple users on a free account or having access to all your client accounts under one dashboard etc. has really made using MailerLite for our clients a bit difficult., especially since classic allowed us to use our client's MailerLite accounts, but have the ownership remain on their side.

Additionally, the lack of advanced reporting, especially towards ecommerce, makes it very difficult to monitor and optimization for our larger clients that require more extensive data Review collected by and hosted on G2.com.

The system is easy enough to use and the 24/7 support is second to none everyone is really friendly and have an actual personality which shines through. Shout out to Francisco who helped me today which was the reason why I decided to leave a review (because who leaves reviews lets be honest). Really helpful and got me through a technical task that I really could not and did not want to get my head around with my domain provider. Review collected by and hosted on G2.com.

There's nothing I could say I dislike about MailerLite currently Review collected by and hosted on G2.com.

Being a complete and utter NON tech head - the chat support is a major feature which drew me to your product, so far i found the support team very knowledgeable but above all.....patient! Review collected by and hosted on G2.com.

I would love to be able to print a campaign report that shows my custome name as well as their email address and open/click data - i find it hard to match email addresses to my clients manually as they often dont contain the business name. Review collected by and hosted on G2.com.

Very easy to navigate to the basic tools I need to use. But I also see there are a lot of other features that I could use in the future. Great, fast support, too. Review collected by and hosted on G2.com.

Haven't seen any downsides at all, even for their Free Plan! Review collected by and hosted on G2.com.

Product is very intuitive and incorporates all the functionality I need as a small business. Excellent tutorials, not just about using the service, and creating effective email marketing campaigns. Customer support is outstanding (I had one configuration question on a Sunday and received the answer in 3 hours). Review collected by and hosted on G2.com.

I've only used the product for a month and still haven't run into limitations. Review collected by and hosted on G2.com.

The drag and drop builder is easy to use, you can save templates, you can save sections to reuse and load them in future email, full tracking of readers activities, ab testing, everything is there and always improving. Review collected by and hosted on G2.com.

Sometimes when you undo while working on a design it will not work and you might lose your work! . The support sometimes is slow to response Review collected by and hosted on G2.com.

90% of my questions are answered in their Help docs and when I have question that is not, I get an answer from a human within 24 hours. Review collected by and hosted on G2.com.

Just one design feature which is the Send timing info populates below the scroll 100% of the time and I have to scroll to set the time. It's not intuitive - even though I've sent 100s of emails, and one out of five times I accidentally Send Now when I want to send later. Review collected by and hosted on G2.com.