Mandy G.
MG
Mandy G.
Marketing Manager
Small-Business (50 or fewer emp.)
"Easy and Affordable, But Still a Bit Too Basic"
3/5
What do you like best about MailerLite?

Mailerlite is easy to use and inexpensive. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Mailerlite doesn't have enough features, it is a very basic system. Review collected by and hosted on G2.com.

Alyssa C.
AC
Alyssa C.
Marketing Manager
Small-Business (50 or fewer emp.)
"MailerLite: User-Friendly with Endless Customization and Integrations"
5/5
What do you like best about MailerLite?

MailerLite is the best marketing email platform i’ve tried. Not only is it very user friendly, but the customization options are endless and there are many integrations available. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I don’t really dislike anything about mailerlite Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Decent Option for Email Marketing Needs"
5/5
What do you like best about MailerLite?

The automation ability even on the free plan has been fantastic. Being able to set up welcome sequences and funnel my lists into the proper places as I grow saves so much time.

I like that they had a generous (1,000 subs) free plan, though it's shifted to less (500 subs) now. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

It's hard to get assistance at the lower levels. I had an issue when DMARC things went into effect and had to source help elsewhere to try to fix it. My links were broken for a time––nothing clicked in the emails would work––and it was a pain to try to figure out what was a 'me' issue and what was a MailerLite issue. Review collected by and hosted on G2.com.

Qasim Z.
QZ
Qasim Z.
Founder
Small-Business (50 or fewer emp.)
"The Cooperation of the team is great!"
5/5
What do you like best about MailerLite?

I loved their cooperation as i have just started a startup and they managed to approve my account without having the right way of subscribers as of now. They supported me and approved my account. Also, they guided me how to take data with the right guidelines which helped me alot. I have not started using Mailerlite for emails as of now but I am really excited to start my journey with MailerLite.

Thanks! Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

I haven't started working with mailerlite yet so i dont know much about their software as of now but i am looking forward to use their services. Other than that, I think the procedure of reviewing and approving accounts is a bit longer and I will suggest to make it more fast. Review collected by and hosted on G2.com.

Dr.Valerie M.
DM
Dr.Valerie M.
Owner
Small-Business (50 or fewer emp.)
"Great Tool for New Businesses Just Getting Started!"
5/5
What do you like best about MailerLite?

As a new business owner, I was looking for a user-friendly email marketing platform that wouldn’t overwhelm me or break the bank—and MailerLite has been exactly that. The interface is clean, easy to navigate, and perfect for beginners. I especially love the drag-and-drop editor and automation features, which make it simple to set up email sequences and stay connected with my audience. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Automations are powerful, but setting them up can be confusing if you're brand new to email marketing. You may need to watch tutorials or contact support to get it right.

While the drag-and-drop builder is simple, it lacks some of the design customization and advanced visual options offered by other platforms like Wix, ConvertKit or Flodesk. Review collected by and hosted on G2.com.

Manisha S.
MS
Manisha S.
Artist
Small-Business (50 or fewer emp.)
"Helpful customer service and great starter packages!"
4/5
What do you like best about MailerLite?

I'm on the free plan presently and I have appreciated the support when needed, even if by email. Recently Utkarsh helped me navigate a situation in which I had to re-authenticate my domain. Thanks to his specific instructions, as well as his follow-ups and check-ins, I was able to get everything sorted out fairly quickly and send out my newsletter without feeling like I had to wrap my head around this topic all over again. I love the flexibility of MailerLite templates and being able to edit the footer easily, add subscribers easily. The process of switching over from MailChimp to MailerLite was also fairly straightforward. It's a great value especially when you are building your list. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

Well, for the free plan, it's hard to come up with too many things to dislike. However, I did tell the support staff some months back that the area when building the newsletter seemed to look "squished" on my screen. The support specialist agreed when I sent her the screenshot. I didn't notice that issue as much recently, so I wonder if they have since improved it. Review collected by and hosted on G2.com.

David W.
DW
David W.
Owner
Small-Business (50 or fewer emp.)
"A very comprehensive and complete email campaign manager"
4.5/5
What do you like best about MailerLite?

The vast availabiltiy of videos and resources to help me to learn how to use MailerLite. Also, for the Advanced level of subscription, the availability of a live chat is fantastic and a support option that few companies offer. The AI generated support is very good and responsive but nothing beats having a live body to chat with to clarify answers with. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

The authentication of my domain was not as straightforward as it was presented to me. I wish this process could be made more dependably automatic. It didn't feel like the AI chat went deep enough in its responses to me but it was a good first level support. Review collected by and hosted on G2.com.

Johanna T.
JT
Johanna T.
Owner
Small-Business (50 or fewer emp.)
"Amazing Customer Service"
5/5
What do you like best about MailerLite?

Just started using MailerLite and so far I'm having a great experience. I've been able to figure out how to use a lot of the features myself and with assistance from the AI bot. Very helpful. AND when I've needed help, I've gotten emails directly from a person with instructions/screenshots on how to do what I'm trying to do. So appreciate the hands on care. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

No really a dislike, but there's a fairly steep learning curve. I'll be excited to understand how to use it better. I also expect there's a lot it can do that I don't know.

Also, it's hard to do updates to the subscribers. Having to go into each person separately is a little tedious. IT would be nice if that could be remedied. Review collected by and hosted on G2.com.

Dainelis R.
DR
Dainelis R.
Co-Founder
Small-Business (50 or fewer emp.)
"An OK Newsletter Program"
3.5/5
What do you like best about MailerLite?

I like that MailerLite has a more effective approach to send email campaigns directly to the person's email vs spam. I appreciate the ease of use to create automations and landing pages. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

This is not a dislike more so a little bit of frustration. Editing email campaigns or anything is a little difficult. Sometimes it won't save the custom color for a text on a single campaign that you're working on. Also copying and pasting distorts the entire text on the emails. it's at times difficult to center fonts. I believe since I am just knew to the program, I am still getting used to learning how to edit. Review collected by and hosted on G2.com.

Donna S.
DS
Donna S.
Founder/Owner/Wellness Cooking Coach/ Food Blogger
Small-Business (50 or fewer emp.)
"Marvin in Customer Support is Amazing!"
5/5
What do you like best about MailerLite?

I like MailerLite because it’s user-friendly, intuitive, and perfect for organizing my email campaigns without feeling overwhelming. The drag-and-drop editor makes creating beautiful, branded emails fast and fun. I also love how easy it is to segment my audience and track performance with clear, helpful analytics that I can actually take action on. Review collected by and hosted on G2.com.

What do you dislike about MailerLite?

It meets all of my business needs at this time. Review collected by and hosted on G2.com.