---
title: MailerLite Reviews
meta_title: 'MailerLite Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1113 reviews by the users' company size, role or industry
  to find out how MailerLite works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1113
  scale: '5'
date_modified: '2026-07-30'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# MailerLite Reviews
**Vendor:** MailerLite  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,113
## About MailerLite
MailerLite: Advanced email marketing tools. Effortless execution.&amp;nbsp; MailerLite is an email marketing and automation platform designed to help creators, small businesses, and ecommerce stores grow their audience and boost revenue—quickly, effortlessly and on their terms. Capture leads in style Build on-brand landing pages, websites, forms, and pop-ups that earn subscribers. Choose from over 150+ pixel perfect templates that are fully customizable with an intuitive Drag and drop builder. Or whip up landing pages, copy, and images with some AI magic. 🪄 Monetize your expertise with 0% commission&amp;nbsp; Sell newsletters, digital products, and&amp;nbsp;1-1 or group bookings&amp;nbsp;without giving us a cut of your revenue. Kick the &quot;Frankenstein&quot; tech stack to the curb; manage your high-ticket coaching, scheduling, and payments natively in one place.&amp;nbsp;You can even integrate your ecommerce store to track sales and turn subscribers into customers. Automate the client journey Explode engagement with multi-trigger automations and segmentation. With&amp;nbsp;Bookings, you can automate the entire nurture process—from calendar syncing (Google/Outlook) to triggering tailored email sequences the moment a session is booked. Use&amp;nbsp;Deliver by Timezone&amp;nbsp;to ensure your messages land exactly when clients are most likely to open them. Data you can make decisions with&amp;nbsp; Get full visibility with reports on clicks, opens, and revenue.&amp;nbsp;Nerd out with A/B and multivariate testing on emails and landing pages to find winning combos and improve performance with every test. Try everything MailerLite has to offer with a 14-day free trial.&amp;nbsp;Our award-winning support team is here to help!



## MailerLite Pros & Cons
**What users like:**

- Users value the **ease of use** of MailerLite, making it accessible for effective marketing across various brands. (70 reviews)
- Users love the **fast and supportive customer service** from MailerLite that helps quickly resolve their questions. (61 reviews)
- Users appreciate the **outstanding customer support** of MailerLite, which significantly enhances their campaign-building experience. (32 reviews)
- Users praise MailerLite for its **affordable pricing** and generous free plan, making email management accessible and efficient. (31 reviews)
- Users enjoy the **intuitive features and ease of use** of MailerLite, making it perfect for effective marketing strategies. (30 reviews)
- Users find MailerLite to be **very beginner-friendly** , making email marketing simple and approachable for newcomers. (29 reviews)
- Users love the **easy creation** process of MailerLite, making it simple to build campaigns and engage readers. (27 reviews)
- Users love the **easy setup** of MailerLite, making it perfect for beginners in email marketing. (27 reviews)
- Email Marketing (27 reviews)
- User Interface (27 reviews)

**What users dislike:**

- Users find the **learning curve steep** , struggling with navigation and usability in MailerLite&#39;s new interface. (20 reviews)
- Users find the **automation and setup processes challenging** , which can delay their overall experience with MailerLite. (17 reviews)
- Users note the **missing features** in MailerLite, hindering agency optimization and advanced reporting needs. (17 reviews)
- Users express frustration with **poor customer support** , often finding it difficult to get timely assistance when needed. (17 reviews)
- Users report **significant email issues** with MailerLite, including bugs and inadequate customer support, impacting their experience. (15 reviews)
- Limited Options (12 reviews)
- Email Management (11 reviews)
- Domain Issues (10 reviews)
- Missing Information (10 reviews)
- Improvement Needed (9 reviews)

## MailerLite Reviews
  ### 1. Easy to use all-in-one website builder and mail campaign suite

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about MailerLite?**

MailerLite is easy to use. Building a website is quickly and it works across browsers.

**What do you dislike about MailerLite?**

The editor for the cookie notification has a bug right now. You have to re-enter the notification content every time you re-open the editor.

**What problems is MailerLite solving and how is that benefiting you?**

We use it for getting our website online fast and to offer contact forms for customers and leads.

  ### 2. Great service but some areas need work.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Titus K. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about MailerLite?**

Friendly, helpful support. Good web experience and workflow. Clean, uncluttered design.

**What do you dislike about MailerLite?**

Work is needed on the very basic and terrible Wordpress plugins and better styling possibilities for deployment of sign up forms is needed. I want better integration for Avada forms such as Hubspot & Mailchimp have.

**What problems is MailerLite solving and how is that benefiting you?**

Moved from a bloated expensive Mailchimp account to a more realistically priced service that has the basics that i need without having to paying for extras i would never use.

  ### 3. Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil H. | Tennis Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about MailerLite?**

Great customer service. If there are any questions or problems the customer service team are friendly, helpful and efficient. Jen has just solved my issue in a matter of moments.

**What do you dislike about MailerLite?**

I can't think of any downsides to using MailerLite. I made the switch from MailChimp and haven't looked back.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite enables me to stay in touch with my customers by sending appropriate and customised emails. They also include emails with tips and advice for engaging with your audience as well as content calendars to give you inspiration to keep in touch with your customers throughout the year.

**Official Response from Lay Kuen Yee:**

> Don't look back. Stick with us :)

  ### 4. Denise was very helpful and answered all of my questions about the new MailerLite platform expertly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacqui M. | Systems & Autoamtion Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about MailerLite?**

I love how simple and easy MailerLite is to use.

**What do you dislike about MailerLite?**

There is nothing I dislike about MailerLite.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite is helping me to market my products and services to my subscribers as well as keep in touch with them via my email newsletter.

  ### 5. Nice forms and process with good email support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexandra  L. | Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about MailerLite?**

MAILERLITE has a fairly intuitive dashboard and the forms are easy and good to style. It's free until 1000 subscribers. Easy to style with your brand elements. Easier than Mail hump I'm told.

**What do you dislike about MailerLite?**

I read that upgrading would give chat support- unfortunately that is not included and the emails take a while ( possibly being in Southern Hemisphere doesn't help??). In the end I had all the help needed and issues resolved but it took a while.

**What problems is MailerLite solving and how is that benefiting you?**

How to set up Newsletter opt in. And authenticate domain.I am using the email optin on my website and Instagram. I am just starting do hope it will eork seamlessly.

**Official Response from Lay Kuen Yee:**

> Thank you for sharing your experience with us, Alexandra - we try to cover all the hours possible so our users in all the areas are covered in the world, but we appreciate this feedback as there's always room for improvement. 

  ### 6. If you're on Shopify and can't afford Klaviyo - MailerLite is your best bet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kamna K. | Co-Founder, Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about MailerLite?**

I am able to push a lot of custom fields into MailerLite that I can use for advanced customer segmentation through a Shopify app called Mechanic. Ease of building Shopify email flows like abandoned cart recovery, quality of templates, and their list management and creation tools.

**What do you dislike about MailerLite?**

It would be nice if they were able to capture events like Klaviyo does so that we could do Browse Abandonment in addition to Abandoned Cart email flows. But overall a very good ESP and great support, too!

**Recommendations to others considering MailerLite:**

Go for it!

**What problems is MailerLite solving and how is that benefiting you?**

Affordable email marketing done right with MailerLite! In the past 9 years since we have been running our Shopify store, we have used MailChimp, Klaviyo, Omnisend, Shopify Mail and finally have chosen MailerLite as our favourite ESP and been using it for the past 2 years now with little to no problems.

**Official Response from Lay Kuen Yee:**

> Hey Kamma, thank you for taking the time to write this review and for the lovely feedback on what we can improve. 

  ### 7. Great Product and Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christy T. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about MailerLite?**

I am happy that I decided to use MailerLite as my e-mail distribution and webpage development site.  The conversion was relatively easy and upkeep is efficient.

**What do you dislike about MailerLite?**

I have one outstanding issue that is yet to be resolved.  Displaying my newsletter archive has been difficult.  Also, I am finding it challenging to create and attach a pop up ad.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLIte is making it easy for me to connect with and build my online presence.  I am happy with the easy user interface and intuitive design that allows me to quickly create new forms and websites.

  ### 8. Great user experience and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luciano M. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about MailerLite?**

Usability, drag and drop block to create landing and website, support.

**What do you dislike about MailerLite?**

There is no way to copy and paste a block on a different website. There is no video block.

**What problems is MailerLite solving and how is that benefiting you?**

It's an excellent platform for email campaigns.

  ### 9. quick response from MailerLite service

**Rating:** 4.5/5.0 stars

**Reviewed by:** liling H. | Sales and Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about MailerLite?**

I used Mailerlite for several years already, each time when I contact their support, always get quick response, recommended!

**What do you dislike about MailerLite?**

Sometimes the bug withnin the system was not that easy to solve, and influence the usage experience

**What problems is MailerLite solving and how is that benefiting you?**

Some bugs fixing, some issue related to subscribers. These will help to improve our campaign sending efficiency

  ### 10. Excellent service doesn't have to cost the earth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gayann P. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about MailerLite?**

The range of content blocks available to visually format emails is fantastic and they are easy to customise to help you achieve the look you are after. And their technical assistance is always available, and friendly to converse with. Thanks Jen!

**What do you dislike about MailerLite?**

Unfortunately, not every country formats things the same way... like dates. It would be helpful to be able to set a format for date/time to match the region.

**What problems is MailerLite solving and how is that benefiting you?**

Maintaining multiple lists/groups and keeping them in order so we can target the right audience in our emails.

**Official Response from Lay Kuen Yee:**

> Great feedback, Gayann! Definitely something to keep in mind for the future. 

  ### 11. Mailer Lite is intuitive and doing what I need it to.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about MailerLite?**

So far, the best thing has been the customer service. As a beginner, I'm experiencing a few teething troubles, but MailerLite Customer service is quick, knowledgeable and friendly. A shout out here to Filip, who just helped me sort out some convoluted domain authentication issues quickly and easily.

**What do you dislike about MailerLite?**

Some technical issues are a bit challenging for a newbie, such as matching settings between MailerLite, your email provider and the hosting platform to authenticate the domain and get everything working together, but MailerLite's customer service agents are on hand to walk you through it

**What problems is MailerLite solving and how is that benefiting you?**

I'm just starting out and needed a straightforward platform to build and manage a mailing list. Getting everything set up has slowed my productivity, but hopefully, in the long term, there will be payoffs.

**Official Response from Lay Kuen Yee:**

> We think Filip is the coolest! If you need anything from us, you know we got you :) 

  ### 12. Laura saved my day and solved issues I have worried about for a long time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Siw C. C. | Skrivelyst i skolen, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about MailerLite?**

I love that I can talk to a human being when I can´t find the answer in the helpful articles. Laura and her colleagues have saved my day multiple times the last week - when I had a ton of work to do and some challenges with understanding how to use my emailservice at its best.

**What do you dislike about MailerLite?**

That I find it hard to understand the difference between groups and segments. And when I try to find out how to merge grops, I have to watch a video on how to make a group. I know that already. 
BUT I love using Mailerlite because I can ask if I need help!

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite solves how to collect valuable mailadresses and connect with my prospects and clients. The automation saves me a lot of time and work.

**Official Response from Lay Kuen Yee:**

> We're always here when you need our help Siwi, glad you know that!

  ### 13. Email tool that is quick and simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul R. | Chief Technical Officer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about MailerLite?**

MailerLite is the ideal email marketing software for individuals on a tight budget but nevertheless requires a tool that can do more than just send out newsletters. Automation workflows, contact tagging and segmentation, and a landing page builder are all included, allowing even complex campaigns to be handled.

**What do you dislike about MailerLite?**

While this isn't necessarily a bad thing if it maintains their deliverability rates high, it may be a bit much for some users who just want to get started. The review process seems to be very tough.

**Recommendations to others considering MailerLite:**

Apart from its low cost, MailerLite comes with a slew of tools designed specifically for bloggers.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite is the best solution for anyone who is just getting started with email marketing, thanks to its simple UI, easy navigation, and handy email editor. Most of the email marketing tools out there are very expensive and their free plans are a joke. But Mailerlite Free Plan is one of the feature-rich best in the industry, some of the features available in the free plan are premium.

**Official Response from Lay Kuen Yee:**

> This is such a lovely review, Rahul. We truly appreciate you taking the time to write about our features such as the website builder and landing page. We also want to thank you for taking the time to think on how/why we can improve in terms of approval process - it is duly noted! 

  ### 14. Customer service was amazing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about MailerLite?**

The customer service was very good.  They replied quickly and resolved my issue within 1 hour.  This rarely happens with most companies, and it can take days for them to resolve issues.

**What do you dislike about MailerLite?**

To be honest I have not had enough time to use it to give an accurate opinion on what I dislike about it.  I feel like the dashboard on the left could be a bit more streamlined and explain what each tab does.  I had trouble finding information I needed sometimes because I was unsure on what the different sections of the website did.

**What problems is MailerLite solving and how is that benefiting you?**

I am using Mailerlite to build gather email signups on a landing page I created.  They have helped me with this goal, and I am starting to build an email signup list.

  ### 15. Domain Authentication Woes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lizabeth S. | Author, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about MailerLite?**

Being able to get help from an actual knowledgeable person.

**What do you dislike about MailerLite?**

I wish the text could be edited in the newsletter instead of the text pane to the side.

**What problems is MailerLite solving and how is that benefiting you?**

Authenticating my domain so my emails won't go to spam.

  ### 16. Excellent service with an outstanding support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob K. | Marketing Communications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2022

**What do you like best about MailerLite?**

The prompt, courteous support team is always helpful!

**What do you dislike about MailerLite?**

Nothing really although the new chat bot experience is a bit annoying to get through to a live person

**What problems is MailerLite solving and how is that benefiting you?**

Easy ability to create, schedule and manage email cmapigns.

  ### 17. Mailerlite sets a new standard for email marketing and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grant K. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about MailerLite?**

Automations are included in the free plan. Everyone else charges you so this is a great option for those just getting started with email marketing and marketing funnels.

**What do you dislike about MailerLite?**

Nothing. I've tried pretty much all of the other email marketing services but none can compete with Mailerlite. It's the gold standard.

**What problems is MailerLite solving and how is that benefiting you?**

Mailerlite helps me create marketing funnels for my site and my clients' sites right out of the box. It integrates seamlessly with my tools, has automations, and fantastic customer service.

  ### 18. Great support from a great company!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanna M. | Email Marketing specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about MailerLite?**

The automations are easy to use without being confusing. Many email marketing platforms are too flexible and can be difficult to learn to use. Plus, the people on chat support (like Mathias) are  quick to help and know their stuff!

**What do you dislike about MailerLite?**

The speed of the platform is slow. It takes a long time to load, especially when working in the drag-and-drop designer. I would love for that to be faster to respond.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite makes powerful email marketing functionality available at a reasonable price. It's a great way to stay in touch with subscribers.

**Official Response from Lay Kuen Yee:**

> Thanks a bunch for sharing your experience with us. We're super glad to hear you're having a good time with us and also to learn how we can improve. 

  ### 19. Everyone on your support team is good, fast, and efficient.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alba L. | HR Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about MailerLite?**

The speed of responses in the support chat. Always, for one reason or another, we have to use it and we value it a lot. They are very pleasant, super fast, and always give you more than one solution to solve your problem. Marianela has helped me a lot in the last inquiry about metrics.

**What do you dislike about MailerLite?**

The "worst" thing about Mailerlite, I would say, is that the newsletters get cut off. We upload the photos in smaller sizes, in jpg so they weigh less... and still. It would be great to solve this aspect because it would be the ideal tool.

**What problems is MailerLite solving and how is that benefiting you?**

We really like to communicate constantly with our audience, and being able to do it automatically with Mailerlite is great. We get many new clients thanks to the emails and resources we send.

  ### 20. Excellent, prompt, and courteous service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about MailerLite?**

I am new to MailerLite, but found the setup simple to perform, the staff was quick to reply to chat messages, gave clear direction, and was willing to test issues with me. Aside from that, building out campaigns, triggers, and landing pages was an intuitive process, and I was able to quickly make my first campaign.

**What do you dislike about MailerLite?**

As I am still new to MailerLite I'm not sure of the downsides yet, but perhaps the amount of options available (guess that's a good thing) makes navigating a little difficult, but nothing that has held me back from quickly doing what I need to and moving on with my day.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite is being used for email marketing campaigns, landing page building, and to deliver targetted, periodic emails to my site's mailing list and the groups of customers we serve.

**Official Response from Lay Kuen Yee:**

> It's always a bit overwhelming at first when you start something new, we've made some great e-learning courses that might come in handy, have a peak! 

https://academy.mailerlite.com/

  ### 21. Very good support, all the functions I need and a good price model

**Rating:** 5.0/5.0 stars

**Reviewed by:** Astrid P. | Dance-Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about MailerLite?**

The support. I had been trying to find a bug for weeks. Jen from the support team solved it for me in a short time. I should have contacted her much sooner. And it wasn't a Mailerlite issue, it was just my browser settings. Very competent support - many thanks!

**What do you dislike about MailerLite?**

Nothing at all. So far everything has worked very well. I've been using Mailerlite since 2019

**What problems is MailerLite solving and how is that benefiting you?**

Mailerlite makes sending newsletters very easy for me. It is important for me that automations are also possible in the free price model. This makes slow growth possible.

  ### 22. Very easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2023

**What do you like best about MailerLite?**

It is very user friendly and intuitive, the templates are easy to use and the helpdesk very responsive.

**What do you dislike about MailerLite?**

No separation between subscribers: either you're in our out you can't unsubscribed just one list.

**What problems is MailerLite solving and how is that benefiting you?**

I can contact all my members in a very simple way, programm campaign in advance.

  ### 23. Excellent Newsletter Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aden W. | Owner/Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about MailerLite?**

Easy in-browser designer, subscription management and spam control.

**What do you dislike about MailerLite?**

Nothing. Really easy to use and manage. Good help and technical documentation.

**What problems is MailerLite solving and how is that benefiting you?**

Allowing us to keep in touch with our customer base

  ### 24. Privacy-friendly and user-friendly mailplatform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about MailerLite?**

Ease of use, possibility to control privacy-related settings, the rich-text editor (I like sending straightforward mails). Also, the deliverability is very good. And not to forget the support: best-in-class.

**What do you dislike about MailerLite?**

Landingpages could be better (e.g. more control of mobile interface). I'm also not convinced of the introduction of the new version of MailerLite. No problem with higher prices, but I would like to have some more functionalities. So for the moment, I stick with the classic version.

**What problems is MailerLite solving and how is that benefiting you?**

Combination of landingpages, e-mails and automations. Also, as an agency, I like to rely on a trustworthy partner that respects privacy laws and gives me the possibility to set up landingpages or launch campaigns without cookies or tracking.

  ### 25. Perfect for anyone starting out...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spencer D. | Internet Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about MailerLite?**

Mailer lite sets everything out for you on a silver platter. They make it so simple and easy, all you need to do is put in the time and effort to customize it to your liking. Plus the live help is always amazing like Betânia

**What do you dislike about MailerLite?**

It takes some time to get used to the platform, as there is so much included for you to go through and completely customize.

**What problems is MailerLite solving and how is that benefiting you?**

MAilerLite makes it easy to set up websites and landing pages, while also easily creating seamless email automation for your business.

**Official Response from Lay Kuen Yee:**

> We totally understand that it can always be somewhat overwhelming to use a new software. in case you haven't had a chance to take a peak, we've created our MailerLite Academy just for this reason. Some really handy and easy to follow courses with a lovely certificate when completing.

https://academy.mailerlite.com/collections

  ### 26. Fast response to inquiry and helpful service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erika A. | musician, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about MailerLite?**

I like the customer service since they are easy to contact, respond quickly, and are knowledgeable.  Nicole was very nice to work with.
I am also enjoying the platform so far.  I like the different ways to get subscribers to my newsletter and look forward to trying out their email templates.

**What do you dislike about MailerLite?**

I am happy so far with MailerLite, I look forward to trying more features soon as I have just started.

**What problems is MailerLite solving and how is that benefiting you?**

Allowing my newsletter subscribers to enroll or unsubscribe at their choice.

**Official Response from Lay Kuen Yee:**

> Thanks a bunch for sharing your experience with us, Erika :)

  ### 27. Quick response time/ help with trouble shooting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about MailerLite?**

Super helpful, great response time to questions

**What do you dislike about MailerLite?**

So far, nothing. I have been happy with the service.

**What problems is MailerLite solving and how is that benefiting you?**

Needed a simple mailing list service for a list of fewer than 200 people. Mailer Lite fits the bill perfectly - it is simple, and does exactly what I need it to do.

  ### 28. MailerLite- an Ideal Marketing Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ojasvi A. | Digital Marketing Specialist Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about MailerLite?**

MailerLite allows list management which keeps the data organized. It generates standardized reports and eases the users with detailed information at hand. It offers a free trial to the user that encourages the user to try this software. This software provides multiple features to promote marketing via email.

**What do you dislike about MailerLite?**

It happens that at times, the technical support is not willing to help which is agitating for the user as they require immediate assistance. Sometimes the API takes more time. They have a setup fee which makes the user reluctant to try the software initially.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite offers a block editor that is helpful for users. It saves users time and saves their time. It offers quick email support which is appreciated by customers. This tool plays a pivotal role in the customers’ perception. It delivers value to its users.

**Official Response from MailerLite Team:**

> Thank you for sharing your experience with us Ojasvi, we appreciate hearing feedback from our users. 

  ### 29. Good features, great support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about MailerLite?**

Even with a free account, there are a lot of options. But what set it apart was that a bug I found got responded to—and fixed—real fast through the live support (thanks, Nicole!).

**What do you dislike about MailerLite?**

The only downside so far, ignoring the temporary setback from the bug, is that the only payment method appears to be through Credit Cards. Not 100% sure, though.

**What problems is MailerLite solving and how is that benefiting you?**

It offers everything I need to get started with mailing lists, sign-ups etc, for free, with the possibility to expand if (when!) my needs grow. Very user friendly and it helps me reach out to my readers. The customization allows me to tailor it exactly to my desires, nothing you need as a beginner is locked away behind a paywall.

**Official Response from Lay Kuen Yee:**

> We love to hear it, you are indeed right. "When" and not "if" it grows, and we're more than happy to be supporting you during this time. Thank you for the review. 

  ### 30. MailerLite is best for professionals

**Rating:** 3.5/5.0 stars

**Reviewed by:** Yogesh S. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about MailerLite?**

Mailer Lite is the best choice for professionals because they are offered amazing customer support, and this is what I like most, previously, I have some issues with my mailer lite account so their customer support executive solve all my problems. in very minimum time. and providing such kind of good service is necessary for every business.

**What do you dislike about MailerLite?**

One this disappointed me, and its Mailerlite is not for beginners because their workflow is a bit complex; it's a bit challenging to understand this the first time. In my opinion, they need to make simple UI rather than complex.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite solves a different kind of problem, like email marketing, so that time automation and tracking data are essential. MailerLite provides a too good feature for doing this with quality support.

  ### 31. Very Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about MailerLite?**

The support is very helpful, responsive and thorough. They are patient in responding even to the simplest questions.

**What do you dislike about MailerLite?**

They aren't integrated with every other app I'd like to use. But this is a minor inconvenience.

**What problems is MailerLite solving and how is that benefiting you?**

They have made my email marketing easy. It integrates well with my website and is very reliable. That way I can focus on other things.

  ### 32. Great support and awesome UX & UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raphael S. | Marketing Content Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about MailerLite?**

Support aswell as the user friendlyness of the plattform. Great job! Also super fair prices.

**What do you dislike about MailerLite?**

Well, nothing in particular.Everything was good.

**What problems is MailerLite solving and how is that benefiting you?**

( ) Newsletters (Feature updates, discounts,...)
( ) Satisfaction request
( ) Welcome email
( ) Uninstall request

  ### 33. Excellent mail service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gordon W. | Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about MailerLite?**

Simple, clean website, easy to set things up. Also great customer service... Joseph helped me very much today.

**What do you dislike about MailerLite?**

Not much, apart from the need to dive into HTML to fine-tune forms!  Not a problem unless you need something very different from the excellent designs on the site.

**What problems is MailerLite solving and how is that benefiting you?**

I am relatively new to mail collecting, so the long term remains to be seen. Based on the progress so far, I expect no problems.

**Official Response from Lay Kuen Yee:**

> We're glad you joined the mail collecting world with us, Gordon.

  ### 34. Excellent walk through assistance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathy L W. | Author, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about MailerLite?**

Betânia was most helpful. I thought I'd finished and would just recheck in but she stay ALL DAY helping me.

**What do you dislike about MailerLite?**

Nothing. She was there at every step. I tend to prefer handholding to get through a process and she definitely did that.

**What problems is MailerLite solving and how is that benefiting you?**

I'm in the learning process of setting up sequences, I have a feeling I'll need a lot of help over the next few months, and it's good to know help will be available.

**Official Response from Lay Kuen Yee:**

> We're very glad that you're feeling supported, Kathy. That's important for us. In case you may not know, we also have some great online courses you can take on the side to make your experience even smoother.

https://academy.mailerlite.com/

  ### 35. Mind-blowing all in one email marketing tool for marketers. Free plan is very helpful for beginners.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Photography | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about MailerLite?**

Mailerlite is a very user-friendly marketing tool for creating landing pages and email marketing campaigns. 
 I have been able to build a very powerful email marketing automation workflow that sends out a series of emails to my subscribers to nurture them and also sell my digital courses. I have been using it for about a year now and I am very pleased with the results. I loved the simplicity of the tool and the fact that it is so easy to use.

**What do you dislike about MailerLite?**

The free plan doesn't allow multi-step triggers and they allow you to test all their premium features only for a limited time of 30 days.
The free plan comes with a subscriber limit of 1000 contacts only. 
They also have a limit for sending only 12,000 emails per month whereas there are other tools providing much higher monthly email limits.

**What problems is MailerLite solving and how is that benefiting you?**

We have used mailerlite for a number of projects and we have always been able to produce the results that we were looking for using this great tool.
During the initial stages of our digital marketing career, we wanted to test out everything from landing pages to e-mail marketing.

We chose mailerlite for creating the landing pages using the templates available and we carefully designed a high-converting email sales funnel using the automation feature. We used the email marketing templates to design all of our emails.

We ran a lot of A/B tests on the landing page and we generated some traffic to these pages to test how effective they were. We were able to get some very high-quality leads and through automation, we were able to convert these leads into customers. 

The analytics and tracking feature is top notch and we were able to see exactly what was working and what wasn't.

  ### 36. Excellent Customer Service and Tech Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lance C. | Communications & Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about MailerLite?**

MailerLite's customer service and tech support are outstanding! I worked with Abby on a DNS issue and she was not only responsive but also very knowledgeable about the host we were using.

**What do you dislike about MailerLite?**

I haven't found anything I dislike about MailerLite so far. We are looking forward to rolling out new campaigns in the coming year and seeing how they perform.

**What problems is MailerLite solving and how is that benefiting you?**

They prove a simple solution for delivering quality email marketing for a small business.

  ### 37. Great free version for email marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about MailerLite?**

The free version is very inclusive and offers many opportunities for email marketing that similar platforms don't include. It's easy to sign up and get started, and the interface is intuitive.

**What do you dislike about MailerLite?**

Price goes up after a certain number of subscribers. Also, the automation feature is good but lacks some functionality for more advanced automations and triggers.

**What problems is MailerLite solving and how is that benefiting you?**

It's making it easy for me to connect with my audience and nurture them, while being able to automate my welcome sequence and set up a/b testing etc. It helps me grow my business.

  ### 38. MailerLite your ally in Email Marketing matters

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jose  D. | Network Marketing Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about MailerLite?**

Create, send, and analyze your email marketing campaigns easily with its ease of email delivery. Its usability and Create, send, and analyze my email marketing campaigns easily.

**What do you dislike about MailerLite?**

The cost of some paid resources, the annual and monthly plans, are not so affordable. Oh, and the difficulty of saving drafts with images, for those of us who don't have much knowledge.

**What problems is MailerLite solving and how is that benefiting you?**

It gives me the ability to maintain my clients and alert future clients about product offers and other details. It speeds up communication and the acquisition of people.

  ### 39. complete and easy

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2022

**What do you like best about MailerLite?**

Everything was super easy to set up and it has all the features I need.

**What do you dislike about MailerLite?**

Since I'm in the UK, it's not very helpful that I can only pay in Euro.

**What problems is MailerLite solving and how is that benefiting you?**

Sending bulk emails is not possible without a provider like this. Mailerlite makes it hassle-free.

  ### 40. Outstanding experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about MailerLite?**

It's easy to use, very customizable and the team is very supportive

**What do you dislike about MailerLite?**

Nothing really, so far everything works well

**What problems is MailerLite solving and how is that benefiting you?**

Using it to collect leads on the website and set up different automated funnels

  ### 41. I use it for years via API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ihor S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about MailerLite?**

I like the simplicity of their API. I use it for years for my project. Also, the pricing is very affordable. I pay when I need to send big campaigns and use a free version for the rest of the time. The support team is very fast and helpful (thanks Claudia).

**What do you dislike about MailerLite?**

It's not perfect for all the use cases. But it shouldn't be.

**What problems is MailerLite solving and how is that benefiting you?**

They help me to collect email subscribers via API for different projects.

  ### 42. Another awesome experience with MailerLite Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2022

**What do you like best about MailerLite?**

Their support is always really helpful and friendly. They're prompt in their response and thorough in their followthrough. 99% of the time they solve the problem. And they're sweet people.

**What do you dislike about MailerLite?**

I dislike this question making me fill in so many characters. That has nothing to do with MailerLite. I'm just writing the minimum. If I did have one complaint it would be that I don't like spending money. Alas, MailerLite is a business and thus I am spending money.

**What problems is MailerLite solving and how is that benefiting you?**

As an independent author I'm attempting to grow my readership and create onboarding automations to my newsletter. MailerLite makes that simple. I don't feel like an idiot all the time.

**Official Response from Lay Kuen Yee:**

> We love all of this! We're glad you find us kind! That's an important character trait we hope our employees will carry to our users. Thank you for sharing your experience with us. 

  ### 43. Great experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua H. | Financial Educator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2022

**What do you like best about MailerLite?**

I've been using Mailerlite for a few years. I've used the entry-level version of their platform for some time, which includes landing pages and email automation. What I like most has been their live chat support. I've messaged at all times of the day and night and I've been able to get a fairly quick response and quite often a VERY fast response that includes ongoing conversations until the problem is solver or troubleshooting complete. Alex has been very helpful.

**What do you dislike about MailerLite?**

Landing page/website design features are a bit limited and you can find other webpage builders with more flexibility and screen adaptability but works well for what it offers.

**What problems is MailerLite solving and how is that benefiting you?**

Email marketing automation, landing pages.

  ### 44. Quick Service to My Account Recovery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mustafa H. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about MailerLite?**

The ease of use, quick Solving of the problem and very tech innovative. Thank you, Ignas, for your prompt response and Josue, for getting me into my account back.

**What do you dislike about MailerLite?**

Seven years married to mailerlite, I have no plans of initiating a DIVORCE unless I am kicked off the platform. hahaha.

**What problems is MailerLite solving and how is that benefiting you?**

The ease of dissemination of information to our clients and associates at a click of button.

  ### 45. Very complete and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joao J. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about MailerLite?**

MailerLite is a very intuitive email marketing system. The interface is very straight forward and is very easy to navigate through the different options. I also appreciate the possibility of having subscribers organized in Groups and Segments.

**What do you dislike about MailerLite?**

I don't like that MailerLite forces 2-factor-authentication on login (if I don't have this option turned on, this shouldn't happen). Also, the integration with WordPress via WordPress plugin is limited to signup forms, which is very limited on my case.

**Recommendations to others considering MailerLite:**

If you have a list of subscribers, you should clean your list through an online validation system before importing it.

**What problems is MailerLite solving and how is that benefiting you?**

MailerLite is great to send a regular newsletter to subscribers, capturing leads through online forms and setting up automations based on the user interactions with the messages sent.

  ### 46. I like It  :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | Author, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about MailerLite?**

I have looked at more than a few autoresponder platforms. MailerLite gives me everything that I need at a price that I'm happy to pay.

**What do you dislike about MailerLite?**

I've been trying to think of something, but so far, they've given me nothing to grumble about.

**What problems is MailerLite solving and how is that benefiting you?**

I'm not the techiest of people!!! Fortunately for me, the system is set up in such a way that even I can follow.

**Official Response from Lay Kuen Yee:**

> We like you too, Michael :) 

  ### 47. Email Marketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorge H. | SEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about MailerLite?**

Its simplicity, excellent customer service, and beautiful designs for email when it comes to email marketing

**What do you dislike about MailerLite?**

So far, no, count the options that the tool gives me, I feel very content and it solves all my projects when it comes to sending mass emails.

**What problems is MailerLite solving and how is that benefiting you?**

The automation of emails and the funnel it creates when sending emails from my database, giving me very high conversion returns.

  ### 48. MailerLite is easy to use and can do everything I need it to do

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about MailerLite?**

Functionality, ease of use, support is very reactive.

**What do you dislike about MailerLite?**

Rapidly increasing cost, but I get it. Starting a subscriber list doesn't always equal sales in the beginning. The user interface isn't the prettiest.

**What problems is MailerLite solving and how is that benefiting you?**

I am able to communicate with my subscribers, grow my numbers and create automations to make my business run effortlessly in the background.

  ### 49. Love the customer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany V. | Marketing Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about MailerLite?**

Customer support is awesome! They are always very quick and almost always able to help me with my problem!

**What do you dislike about MailerLite?**

The platform itself could use some user experience improvements, and the fact that you can't switch between Classic and New version is frustrating because I sign clients up for this service all day every day and we use Classic, some of them use New and I support them in their business.

**What problems is MailerLite solving and how is that benefiting you?**

Easy to build funnels

  ### 50. Panic mode.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lynda F. | TOP QUORA WRITER 2018, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2022

**What do you like best about MailerLite?**

I was in full-on panic mode when I did a very important promotional blog. Then when I went back in to check something, I was taken to the new site, and I got nervous. However, I found an email address and sent a message.  Within 5 minutes, I was reassured all was exactly as I had set it.

**What do you dislike about MailerLite?**

Nothing, I'm anxious to learn the new features.

**What problems is MailerLite solving and how is that benefiting you?**

Reassurance that my work had been entered and saved.

**Official Response from Lay Kuen Yee:**

> So glad to hear we were able to calm your nerves, Lynda. We're also looking forward to seeing you grow more and more and learn everything you need for your future goals. 


## MailerLite Discussions
  - [Setting Branding Colours/Fonts](https://www.g2.com/discussions/setting-branding-colours-fonts) - 2 comments, 2 upvotes
  - [Is this software a good choice for affiliate marketing?  Is the free version a good choice to start out with - to create landing paghes?](https://www.g2.com/discussions/is-this-software-a-good-choice-for-affiliate-marketing-is-the-free-version-a-good-choice-to-start-out-with-to-create-landing-paghes) - 1 comment, 1 upvote
  - [Is it ever going to be an option to include videos in the newsletters themselves?](https://www.g2.com/discussions/is-it-ever-going-to-be-an-option-to-include-videos-in-the-newsletters-themselves) - 1 comment, 1 upvote
  - [Do you have training on creating a funnel](https://www.g2.com/discussions/do-you-have-training-on-creating-a-funnel) - 2 comments, 1 upvote
  - [What is the best way to save my work quickly when creating a campaign?](https://www.g2.com/discussions/what-is-the-best-way-to-save-my-work-quickly-when-creating-a-campaign) - 2 comments, 1 upvote

- [View MailerLite pricing details and edition comparison](https://www.g2.com/products/mailerlite/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-02+12%3A36%3A10+-0500&secure%5Bsession_id%5D=a5dc7faf-b72f-4320-aaf8-73bc4224a87c&secure%5Btoken%5D=fc5249a2746ca138a3be69822e1b9fc4c3eec716ed2a341cc4ad4ef630376922&format=llm_user)
## MailerLite Integrations
  - [BookFunnel](https://www.g2.com/products/bookfunnel/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [MailerCheck](https://www.g2.com/products/mailercheck/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## MailerLite Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Platform Basics**
- Editing Platform
- A/B Testing
- Design Testing

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library

**Generative AI**
- AI Text Generation
- AI Text-to-Speech

**Tracking**
- Open Rate
- Time to Open
- Alerts

**Edit**
- Pre-Made
- Build
- HTML

**Platform Data**
- Performance
- Dashboard
- Analytics

**Page Optimization**
- A/B Testing
- Mobile Responsive
- Web Analytics
- SEO

**Agentic AI - Email Verification**
- Decision Making

**Reporting**
- Campaign Performance
- Blacklist and Whitelist

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Integrations**
- E-Commerce Integration
- Email Marketing Integration
- Domain Integration

**Agentic AI - Email Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

## Top MailerLite Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,474 reviews)
  - [SendPulse](https://www.g2.com/products/sendpulse/reviews) - 4.6/5.0 (685 reviews)
  - [AWeber](https://www.g2.com/products/aweber/reviews) - 4.2/5.0 (616 reviews)

