As many other users I purchased a lifetime business license with Mailbird a few years ago. The license was sold as a full lifetime license, valid for the lifetime of the user and including all future versions and updates. Mailbird themselves have confirmed several times that the lifetime license was for all future versions and updates. Review collected by and hosted on G2.com.

Now since they have released Mailbird version 3, they have decided that all the users who have purchased lifetime license have to pay again for a new license. Even though the lifetime license they sold was for all future versions, users still have to buy another "lifetime" license to be able to update to version 3.

You only have to look at facebook, Reddit, Twitter etc. to see that many people have been scammed by this company and by their lies. The Mailbird program is fine, but there are many other programs that are just as good or better that actaully care about their customers and is not run by scammers. Just be warned if you buy a lifetime license for Mailbird version 3, you will have to continue to buy new license for every update no matter what they are claiming now. Review collected by and hosted on G2.com.

I have been using Mailbird, paid version, for several years. I am very happy with them. I like that I can open any one of a variety of social media, my calendar, or other helpful apps such as Trello which I use a lot. Any time I have an issue I can get a quick answer from support personnel. I also like the scheduling option. Review collected by and hosted on G2.com.

The only thing I wish they would correct is when I add photos to my mail and need them resized, I can only add one at a time. Review collected by and hosted on G2.com.

Support were pleasant and very responsive, unified inbox was a cool feature that worked well. Review collected by and hosted on G2.com.

A couple of years ago I paid for lifetime business subscription (version 2.0). Then, when Mailbird 3.0 was out they did nothing to inform me.

Over the time with version 2.x I have had several email support tickets, I have never been happy with the quality of this software and right now (Version 2.x) every send I do hangs.

To then ask me to pay nearly $200 to upgrade to Version 3 is absolutely amazing in my opinion.

They even informed me:

"Besides critical updates and security fixes, there will be no further improvements to Mailbird 2.0 - eventually both of these will also cease to be provided by the end of 2024. After this date, we cannot guarantee that Mailbird 2.x will continue to work properly, since no maintenance will be carried out on it.

Moving back to Mailbird 3.0, in order to receive future product updates we strongly recommend opting in for our Lifetime Updates add-on. This will ensure that your copy of Mailbird 3.0 continues to receive all subsequent updates that we will release over the following 12 months. If you choose not to purchase this optional add-on, any subsequent updates to Mailbird 3.0 will not be applied to your copy. Please note that Lifetime Updates cannot be purchased separately at a later stage."

So the buggy client I paid for will cease to work properly and as stated above they want me to pay a considerable amount of money to move to their new client.

I try not to be negative but I am really disappointed, even angry frankly with how I have been treated by this company's decision to not upgrade me.

I asked them, explicitly, what the terms were under which I purchased 'Lifetime' and they did not give me that information...

So, regardless of how wonderful version 3.x is, and yes their support is fast and responsive, you will see a number of angry 1 star reviews here for the reason given above.

For those seeking an alternative, I tried Canary Mail (looked amazing, crashed in Win 10) and Blue Mail (also looked amazing and wouldn't connect to my main email...)

Finally went with Vivaldi mail (free!!!!). Took some time and effort to get the accounts to connect, but once they did, love it.... has several cool features I suggest you check out.... Review collected by and hosted on G2.com.

It USED to be great. I could have all my emails from different accounts in one place. And it was fairly user friendly. Review collected by and hosted on G2.com.

I bought a LIFETIME license and then they upgraded to Mailbird 3 and said the Lifetime was only for 2. SHADY. The entire point of a lifetime license is to use it for the lifetime of the product no matter how many iterations they go through. If they didnt make enough to cover costs that should be on them not the consumer. Review collected by and hosted on G2.com.

Best email client available for every IMAP server other than Microsoft Review collected by and hosted on G2.com.

Loses connection to Microsoft accounts daily. Review collected by and hosted on G2.com.

Not a bad product but there are others out there that are just as good. Review collected by and hosted on G2.com.

Their support is unresponsive and slow. LIFETIME users are excluded from any updates unless they agree to purchase a new lifetime license for version 3.0. They SAY you can keep 2.0 but they are discontinuing support and will no longer provide any updates. Also, tried to download 2.0 on my computer and it automatically installed 3.0. I'm done with them. Review collected by and hosted on G2.com.

Mailbird is a reliable email client. I find it easy to use my many Gmail accounts to have them all in one unified space. It's fast and has a host of features like integrating Evernote and facebook. I use these man times daily and having them integrated is a productivity booster. Customer support is prompt aned very helpful. Review collected by and hosted on G2.com.

I really don't have a dislike at this time. Review collected by and hosted on G2.com.

The possibility to have all emails in one app, without the bugs in outlook in gmail integration. Review collected by and hosted on G2.com.

Should have more apps to automate de inbox. Review collected by and hosted on G2.com.

Mailbird is user friendly and low cost with many advanced features. It was very quick to set up with my IMAP, POP3, and Gmail mailboxes. It is less complex than the desktop Outlook which I used to use. Outlook has many more features, but Mailbird has everything I need.

I like how I can see individual inboxes or combned inboxes.

From the Mailbird interface I can access other apps including Google calendar, Trello and ChatGPT Review collected by and hosted on G2.com.

Occasionally Mailbird crashes for no apparent reason. Sometimes the app is slow to startup.

Search is fast, but when emails are found in searches it is not clear whicih folder they are located in. Review collected by and hosted on G2.com.

It's probably the fastest way I've found to process emails bar none. I connected an account from one of my team that they were supposed to manage and it had 1000's of unread emails. I got through all the junk in about 4 hours and the rest of the day to repond to the still relevant ones. This is the only system I've found that works this fast for me Review collected by and hosted on G2.com.

Weirdly, too many integrations. I like that they have them, but I found for me that using the extra stuff was harder than opening native apps. Also, I have an issue about once a quarter where it stops sending emails when I reply to them and I have to remove the profile and re-add it. Review collected by and hosted on G2.com.