John S.
JS
John S.
Information Technology Specialist
Small-Business (50 or fewer emp.)
"Magnus Box Backup"
5/5
What do you like best about Magnus Box?

Magnus Box was straightforward, easy to use out of the box, and provided all the features I needed. Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

The documentation was a bit lacking, but they have been working on it, and the support staff is quick to help. Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thanks for the kind review, John! And we always appreciate feedback of how we can do better. :)

RH
Rick H.
Owner
Small-Business (50 or fewer emp.)
"Magnus Box is the best!"
5/5
What do you like best about Magnus Box?

Straight forward data protection with very few issues. Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

Price per workstation & addons can creep up on you come invoice time. Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you for the great review, Rick! And thank you for the feedback, we are always looking for ways to make Magnus Box better for our partners. :)

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Simple Solution + Great Partner Support"
5/5
What do you like best about Magnus Box?

Magnus Box is easy to deploy and reliable. Simple to deploy and change settings. Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

I am not sure there is much I do not like but if I have to pick something, i would love to have the ability to create custom installers for clients/endpoints. Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you for the great review! We love to hear that partners like the simplicity of using Magnus Box. And as always, thanks for the feedback - we are constantly looking for ways to make our platform better :)

Kandi V.
KV
Kandi V.
CEO
Small-Business (50 or fewer emp.)
"Finally Backup with EXcellent Support"
5/5
What do you like best about Magnus Box?

That I can get a hold of them if there is an isssue Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

At this time there is nothing I dislike about them. they are striving to be the best Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you for the kind review, Kandi! We're always proud of our dedicated support team. :)

bob b.
BB
bob b.
Owner MCSE
Small-Business (50 or fewer emp.)
"Magnus Box"
5/5
What do you like best about Magnus Box?

Good backup product and good support when needed Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

The program has full features we are not lacking an at this time Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you for the great review, Bob! We're happy to hear that you've had a great experience with us. :)

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Awesome backup solution for MSPs!"
5/5
What do you like best about Magnus Box?

Magnus Box is easy to use and has excellent customer support.

It's great having everything in one portal as it makes it easy to see the status of all of my customer's backups.

Not having to worry about managing my own server and storage for the backups is also very welcome. Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

The only downside to Magnus Box is not having storage in our region, that would make the backups and restores faster.

However, I understand that hosting in our region is cost-prohibitive. Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you so much for the great review! We're happy that you've had such a good experience and we're always proud of our support team for all their hard work. :)

DR
David R.
President
Small-Business (50 or fewer emp.)
"Exceptional customer service and value for my clients"
5/5
What do you like best about Magnus Box?

The system works well and allows me to provide a good backup service for my clients without breaking their budget Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

There have been some issues with storage servers disrupting service periodically Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you for the great review, David! We're glad you've had a great experience using Magnus Box for your clients, and thanks for the feedback as well. We're always looking for ways to make our platform better for everyone. :)

Joey O.
JO
Joey O.
IT & Multimedia Consultant
Small-Business (50 or fewer emp.)
"Prompt and helpful"
5/5
What do you like best about Magnus Box?

What sets Magnusbox apart for us is how convenient it is to reach an actual human. I've tried other back ups vendors and it's a hassle getting a response. Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

They are just a dial away. And price is competitive Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thanks for the great review, Joey! We love to hear that you appreciate our support team. It's our pride and joy! :)

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent Backup with Unlimited storage"
5/5
What do you like best about Magnus Box?

The unlimited storage, full disk image backups, file level backups and backups of virtual machines. Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

I get errors sometimes backing up specifiec folders. Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you for the great review! We're happy to hear that Magnus Box' features have been a good fit for you, and thanks for the feedback as well!

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"I enjoy the granular level of control that I have over backups and Support has been excellent."
5/5
What do you like best about Magnus Box?

The ease of rolling out and monitoring new installations. Review collected by and hosted on G2.com.

What do you dislike about Magnus Box?

I haven't had any issues that make me dislike anything; restores have worked fine, and the backups appear to keep working. Review collected by and hosted on G2.com.

Response from Kelsey Mehl of Magnus Box

Thank you so much for the kind review! We're happy that you've had such a positive experience with us so far. :)