--- title: Magnus Box Reviews meta_title: 'Magnus Box Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 60 reviews by the users' company size, role or industry to find out how Magnus Box works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 60 scale: '5' date_modified: '2026-08-04' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Magnus Box Reviews **Vendor:** Magnus Box **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.8/5.0 **Total Reviews:** 60 ## About Magnus Box Magnus Box is a white-label, cloud-based backup platform for protecting and restoring your client data, with amazing support being our #1 priority. Here at Magnus Box, we call our customers our 'partners' because it's not just a business. It's a close-knit community of people who are passionate about technology. We're powered by Comet, but we have our own dedicated cloud storage infrastructure stationed in the United States with attentive, timely customer service. With our platform, you can manage all of your backups and restores easily with fully customizable schedules to fit your needs. Magnus Box is channel only, HIPAA certified, GDPR compliant, and supports disk image/bare metal backups as well as Office 365. We have two price plans for different needs and budgets, as well as scalable retention. Visit us at magnusbox.com or reach out to our support team at support@magnusbox.com to learn more. ## Magnus Box Reviews ### 1. Magnus Box Backup **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Information Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2022 **What do you like best about Magnus Box?** Magnus Box was straightforward, easy to use out of the box, and provided all the features I needed. **What do you dislike about Magnus Box?** The documentation was a bit lacking, but they have been working on it, and the support staff is quick to help. **What problems is Magnus Box solving and how is that benefiting you?** I replaced two other backup products saving substantial money. **Official Response from Kelsey Mehl:** > Thanks for the kind review, John! And we always appreciate feedback of how we can do better. :) ### 2. Magnus Box is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Rick H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Magnus Box?** Straight forward data protection with very few issues. **What do you dislike about Magnus Box?** Price per workstation & addons can creep up on you come invoice time. **Recommendations to others considering Magnus Box:** If you have any questions whatsoever, reach out to their top-level support! **What problems is Magnus Box solving and how is that benefiting you?** Keeping business data backed up, safe & secure. Great customer support when needed. **Official Response from Kelsey Mehl:** > Thank you for the great review, Rick! And thank you for the feedback, we are always looking for ways to make Magnus Box better for our partners. :) ### 3. Simple Solution + Great Partner Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Magnus Box?** Magnus Box is easy to deploy and reliable. Simple to deploy and change settings. **What do you dislike about Magnus Box?** I am not sure there is much I do not like but if I have to pick something, i would love to have the ability to create custom installers for clients/endpoints. **Recommendations to others considering Magnus Box:** Chat with the team, open up a demo account and try it out. **What problems is Magnus Box solving and how is that benefiting you?** The problem that we solve is backups. Sounds simple but we need a solution out clients can trust and we can recommend. There are tons of options out there but the ability to have our own manageable, deployable, branded solution not only builds trust, but allows us to build in margin to be able to offer direct support to our clients **Official Response from Kelsey Mehl:** > Thank you for the great review! We love to hear that partners like the simplicity of using Magnus Box. And as always, thanks for the feedback - we are constantly looking for ways to make our platform better :) ### 4. Finally Backup with EXcellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kandi V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Magnus Box?** That I can get a hold of them if there is an isssue **What do you dislike about Magnus Box?** At this time there is nothing I dislike about them. they are striving to be the best **What problems is Magnus Box solving and how is that benefiting you?** I have a reliable backup with unlimited storage **Official Response from Kelsey Mehl:** > Thank you for the kind review, Kandi! We're always proud of our dedicated support team. :) ### 5. Magnus Box **Rating:** 5.0/5.0 stars **Reviewed by:** bob b. | Owner MCSE, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about Magnus Box?** Good backup product and good support when needed **What do you dislike about Magnus Box?** The program has full features we are not lacking an at this time **Recommendations to others considering Magnus Box:** Just do it !!!! **What problems is Magnus Box solving and how is that benefiting you?** we are solving backup issues and yearly fee problems as with other companies **Official Response from Kelsey Mehl:** > Thank you for the great review, Bob! We're happy to hear that you've had a great experience with us. :) ### 6. Awesome backup solution for MSPs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Magnus Box?** Magnus Box is easy to use and has excellent customer support. It's great having everything in one portal as it makes it easy to see the status of all of my customer's backups. Not having to worry about managing my own server and storage for the backups is also very welcome. **What do you dislike about Magnus Box?** The only downside to Magnus Box is not having storage in our region, that would make the backups and restores faster. However, I understand that hosting in our region is cost-prohibitive. **What problems is Magnus Box solving and how is that benefiting you?** Magnus Box allows us to provide our managed customers with a solid, reliable cloud backup service without us having to worry about the backend management of such a service. **Official Response from Kelsey Mehl:** > Thank you so much for the great review! We're happy that you've had such a good experience and we're always proud of our support team for all their hard work. :) ### 7. Exceptional customer service and value for my clients **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about Magnus Box?** The system works well and allows me to provide a good backup service for my clients without breaking their budget **What do you dislike about Magnus Box?** There have been some issues with storage servers disrupting service periodically **Recommendations to others considering Magnus Box:** It's a great product and great value **What problems is Magnus Box solving and how is that benefiting you?** MB allows me to provide a managed backup service at a great value, for clients that might otherwise not be able to afford a good backup system for their business. **Official Response from Kelsey Mehl:** > Thank you for the great review, David! We're glad you've had a great experience using Magnus Box for your clients, and thanks for the feedback as well. We're always looking for ways to make our platform better for everyone. :) ### 8. Prompt and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Joey O. | IT & Multimedia Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2022 **What do you like best about Magnus Box?** What sets Magnusbox apart for us is how convenient it is to reach an actual human. I've tried other back ups vendors and it's a hassle getting a response. **What do you dislike about Magnus Box?** They are just a dial away. And price is competitive **What problems is Magnus Box solving and how is that benefiting you?** Ease of use and reliability all around. **Official Response from Kelsey Mehl:** > Thanks for the great review, Joey! We love to hear that you appreciate our support team. It's our pride and joy! :) ### 9. Excellent Backup with Unlimited storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about Magnus Box?** The unlimited storage, full disk image backups, file level backups and backups of virtual machines. **What do you dislike about Magnus Box?** I get errors sometimes backing up specifiec folders. **Recommendations to others considering Magnus Box:** Magnus Box makes it easy to backup full disk images, files and folders and even virtual machines with unlimited storage. **What problems is Magnus Box solving and how is that benefiting you?** Backing up to the cloud/offsite. I like that I can turn on alerts to only notify when there is a problem. **Official Response from Kelsey Mehl:** > Thank you for the great review! We're happy to hear that Magnus Box' features have been a good fit for you, and thanks for the feedback as well! ### 10. I enjoy the granular level of control that I have over backups and Support has been excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Magnus Box?** The ease of rolling out and monitoring new installations. **What do you dislike about Magnus Box?** I haven't had any issues that make me dislike anything; restores have worked fine, and the backups appear to keep working. **What problems is Magnus Box solving and how is that benefiting you?** They allow me to sell BaaS without manually keeping track of billing. That alone is worth it. **Official Response from Kelsey Mehl:** > Thank you so much for the kind review! We're happy that you've had such a positive experience with us so far. :) ## Magnus Box Discussions - [What is Magnus Box used for?](https://www.g2.com/discussions/what-is-magnus-box-used-for) - [View Magnus Box pricing details and edition comparison](https://www.g2.com/products/magnus-box/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A36%3A58+-0500&secure%5Bsession_id%5D=6fb6dc6b-a93e-4133-a70a-c5c0aab0c194&secure%5Btoken%5D=172e2256f827a119f053f9c1472208177d9a0bd55a77ea72b23fd47d1e0f775c&format=llm_user) ## Magnus Box Features **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Scheduled Backups - On-Demand Restoration **Compatibility ** - Disk Backup - Local Backup - Automatic Backup - Cloud Backup - Document Storage **Reporting** - Activity Monitoring - Alerts/Notifications **Management** - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Microsoft Outlook Integration - Active Directory Integration - Third-Party Integrations **Additional Functionality** - Remote Synchronization - Data Synchronization - Audit Trail - Monitoring - Role-Based Permissions - Approval Process Control - Real Time Synchronization - Alerts/Notifications - API - Single Sign On - Reporting & Statistics - Version Control - Customizable Branding - Synchronization Scheduling - Two-Factor Authentication - Real-Time Monitoring - Secure Login - Backup and Recovery - Data Recovery - HIPAA Compliant - Conflict Tracking - Authentication - Mobile Access - Chat/Messaging - Generative AI - AI Copilot - Access Controls/Permissions - Commenting/Notes - Activity Tracking - Two-Way Synchronization - Archiving & Retention - Encryption - Activity Dashboard - File Transfer ## Top Magnus Box Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (703 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,942 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (331 reviews)