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Magnoware DataTrack System

Magnoware DataTrack System Alternatives & Competitors

(1)4.5 out of 5

Looking for alternatives to Magnoware DataTrack System? Tons of people want Help Desk Software to help with response automation, sla management, and attachments/screencasts. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Help Desk Software that reviewers voted best overall compared to Magnoware DataTrack System. Based on reviewer data you can see how Magnoware DataTrack System stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Freshdesk, Zoho Desk, Zendesk Support Suite, and Salesforce Service Cloud are the most popular alternatives and competitors to Magnoware DataTrack System.

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Top Alternatives to Magnoware DataTrack System

  • Freshdesk
  • Zoho Desk
  • Zendesk Support Suite
  • Salesforce Service Cloud
  • LiveAgent

Top 20 Alternatives & Competitors to Magnoware DataTrack System

Browse options below. Based on reviewer data you can see how Magnoware DataTrack System stacks up to the competition, check reviews from current & previous users in industries like Automotive, and find the best product for your business.
    #1
  1. Freshdesk

    (2,348)4.4 out of 5
    Optimized for quick response
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Magnoware DataTrack System:
    Avishek S.
    AS
    The software suite has a complete package from live chat, complaints management, internal communication, metrics and review system. The system is also very stable.
    #2
  3. Zoho Desk

    (2,768)4.4 out of 5
    Optimized for quick response
  4. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Magnoware DataTrack System:
    MN
    Since the implementation in the business system, we have managed to implement very desirable features for all employees (especially the marketing team), provide collaboration to improve...Read more
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
  5. Zendesk Support Suite

    (2,284)4.2 out of 5
    Optimized for quick response
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Magnoware DataTrack System:
    MG
    Zendesk is the best ticketing software that we use to manage the high volume of customer tickets, the ability to mark duplicate tickets into one makes me like it very much. You can apply macros...Read more
    #4
  7. Salesforce Service Cloud

    (1,537)4.1 out of 5
    Optimized for quick response
  8. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Magnoware DataTrack System:
    KK
    Ease of use, the sheer capabilities of the OS
    #5
  9. LiveAgent

    (1,311)4.5 out of 5
  10. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Magnoware DataTrack System:
    AH
    Easy to use and set up, has lots of useful features - for me personally especially the tags automation (rules, and times rules) which help to manage your tickets. On top of that you can connect...Read more
    #6
  11. Intercom

    (1,296)4.4 out of 5
    Optimized for quick response
  12. Intercom allows you to communicate personally with every single customer.

    Categories in common with Magnoware DataTrack System:
    UC
    It's a compact and easy-to-use to establish a nice support system.
    #7
  13. LiveChat

    (684)4.5 out of 5
  14. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Magnoware DataTrack System:
    Juan Jose C.
    JC
    LiveChat has a pleasant gui, both its site version and its flexible type, who makes the process easier and faster, will have a good feedback system that is important for managing our customers '...Read more
    #8
  15. Front

    (670)4.6 out of 5
    Optimized for quick response
  16. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Magnoware DataTrack System:
    ES
    For a shared inbox, the ability to assign emails as well as create rules so there is no duplicity in effort.
    #9
  17. TeamSupport

    (621)4.3 out of 5
    Optimized for quick response
  18. A powerful customer support suite with a focus on collaboration.

    Categories in common with Magnoware DataTrack System:
    Michael S.
    MS
    The feature I like the most is the ability of sending images and files to clients with ease. Clients can look up old tickets, enter new ones, exchange files and, review Knowledge base articles. The...Read more
    #10
  19. HubSpot Service Hub

    (550)4.4 out of 5
  20. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Magnoware DataTrack System:
    Madison C.
    MC
    I no longer have to go to several different software programs in order to understand the customer experience at while at FreshLime. I can open one application and pull up the sales notes,...Read more
    #11
  21. Hiver

    (522)4.6 out of 5
    Optimized for quick response
  22. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with Magnoware DataTrack System:
    Lukas J.
    LJ
    Coming from a certain other ticketing system - the pricing is unbeatable and it is like a more natural use - no need for ticket numbers - everything is nicely threaded in e-mail conversations. Team...Read more
    #12
  23. Salesforce Essentials

    (460)4.1 out of 5
  24. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Magnoware DataTrack System:
    Brian M.
    BM
    We use the email logging integrated with G Suite which is really slick. The notes and file upload capabilities are also helpful for CRM purposes.
    #13
  25. LiveZilla

    (448)4.6 out of 5
  26. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Magnoware DataTrack System:
    CR
    For us it has been a possibility of being able to expand our technical support for clients by providing very notorious solutions and we have managed to reduce saturation due to the number of...Read more
    #14
  27. Vtiger All-In-One CRM

    (345)4.3 out of 5
  28. Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with Magnoware DataTrack System:
    HL
    Importing or exporting data from Vtiger is very easy, Vtiger has an excellent duplication tool built in. Manipulating data in Vtiger is also very easy, while Mailchimp is almost impossible. Vtiger...Read more
    #15
  29. Helpshift

    (321)4.2 out of 5
    Optimized for quick response
  30. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with Magnoware DataTrack System:
    Agata K.
    AK
    The thing I like the most is the clear interface - compared to the other tools, it's easy to get accustomed to, even for the ones who just started working on Helpshift. I haven't had a feeling of...Read more
    #16
  31. Spiceworks Help Desk

    (291)4.3 out of 5
  32. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with Magnoware DataTrack System:
    SS
    Easy setup of the Spiceworks server side software. The software is stable (minus the odd zombie process). Being able to monitor my servers and network in real time is a game changer! Having the...Read more
    #17
  33. Kustomer

    (287)4.4 out of 5
    Optimized for quick response
  34. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with Magnoware DataTrack System:
    AM
    Great support and ease of use. No problems with setup and any configuration challenges were met with helpful support.
    #18
  35. Agile CRM

    (279)4.0 out of 5
  36. Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with Magnoware DataTrack System:
    UI
    Agile CRM contains different modules through its working platform. This software contains online courses and you can be instructed with all the help provided. It contains the option to create tasks...Read more
    #19
  37. Gmelius

    (276)4.4 out of 5
    Optimized for quick response
  38. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with Magnoware DataTrack System:
    Ty W.
    TW
    We have been using GMelius since June of 2020. I am currently working as a Strategic Business Development Representative in B2B SaaS Account Management in the Tech industry. As part of this...Read more
    #20
  39. Dixa

    (236)4.2 out of 5
    Optimized for quick response
  40. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Magnoware DataTrack System:
    UT
    Dixa feels a bit "undercooked". While it functions as an all-in-one communication systems quite well, it's sorely dependent on your setting up of it's various flows and what kind of implementation...Read more