I love how easy this product is to use, and I really appreciate being able to contact staff quickly when I need help. The product itself is straightforward, and the training courses offered by Magnet Forensics are thorough and helpful. My sales rep Matt Elder and the amazing Magnet Forensic staff listened to my request for additional support in our area and provided an in-person Magnet Talks! Phenomenal Customer Service! Review collected by and hosted on G2.com.

The training is expensive and sometimes out of budget, which impacts our ability to use each product to its full advantage. Review collected by and hosted on G2.com.

How well it integrates computer, phone, and cloud evidence into a single case with powerful artifact recovery and analysis tools. The timeline and Connections features are fantastic for quickly uncovering key insights. Super intuitive interface too! Review collected by and hosted on G2.com.

Processing times can be long when dealing with massive cases (several terabytes). Everything else works really well for me. Review collected by and hosted on G2.com.

I primarily use Magnet Forensics for ICAC cases and it allows me to quickly identify relevant images as well as parse through non-relevant ones. Magnet stays up to date with current Android and iOS, which is extremely important and helpful. Most suspects keep their phones updated with automatic updates on, so when we have to work on a phone, it's helpful that we don't have to wait long for an update from Magnet. The initial setup of Magnet Forensics was very easy. Review collected by and hosted on G2.com.

User interface for some of the reports we hand to the investigator who don’t have experience with Magnet products they prefer the interface of Cellebrite Reader. Review collected by and hosted on G2.com.

I like Magnet Forensics for its ease of use and wide platform capability. It's great that it can ingest many types of media. I also appreciate the graphical user interface (GUI) and the training program they provide. These aspects are proficient, make the most use of time, and are fiscally saving because it's a quality tool. The initial setup was very easy. Review collected by and hosted on G2.com.

I don't like that Magnet Acquire does not image cellphones very well. It would be better if there was a tool that doesn't rely on Windows drivers, or that the person using the tool doesn't have to go find and download them. Review collected by and hosted on G2.com.

Using magnet Axiom has allowed us to more efficiently process our caseload. The way the artifacts are parsed and presented makes it much more intuitive to find exactly what we are looking for compared to some other tools that we had used before. Review collected by and hosted on G2.com.

One downside I have counted so far is that with Axiom Cyber the acquisition and processing happen in one step rather than allowing for the option to acquire and then process separately. In our environment we will acquire on the network, but we do our processing on standalone machines. Review collected by and hosted on G2.com.

I really find the integrations in Magnet Forensics, specifically Magnet Axiom, to be helpful when working on cases like CCM and child exploitation. These integrations make reviewing data easier and less strenuous on my mental health because I don't have to manually review images and media as thoroughly, thanks to features like the Thorne integration, which classifies material and matches known hash values. I also appreciate the ability to blur media, which allows me to minimize unnecessary exposure to sensitive content. Furthermore, the overall user-friendliness of Magnet Forensics stands out, making tasks more straightforward and setup extremely easy. In comparison to other tools, viewing media is much easier with Magnet Forensics, which is a significant plus. Review collected by and hosted on G2.com.

I had noticed that Cellebrite's geolocations are sometimes better than Magnet Axiom. Review collected by and hosted on G2.com.

Magnet provides services that cover every aspect of digital forensics. The interface is easy to understand and interpret, which not only simplifies the analysis but also helps officers without digital forensics training quickly learn how to use and make sense of the data. Review collected by and hosted on G2.com.

I would appreciate a customer support chat where other customers can communicate with one another. This is something that other services offer that has been beneficial for me to see what others are experiencing to trouble shoot rather than waiting on a customer support for awhile. Review collected by and hosted on G2.com.

I love how clean MAGNET Forensics makes my device extractions look. The whole process is pretty self-explanatory, and it takes the headache out of having to make multiple attempts just to connect. It also helps cut down on the usual troubleshooting, like figuring out why a device can’t be found or dealing with other issues I’ve run into. Review collected by and hosted on G2.com.

I’d really like to see the speed improved. It would also be great to have keyboard shortcuts for tagging artifacts, since that would make the workflow feel quicker and more convenient. Review collected by and hosted on G2.com.

The ease of producing artifact reports for clients. Review collected by and hosted on G2.com.

I wish the filtering was better especially at the file explorer level. I would like to stack my filters. Review collected by and hosted on G2.com.

I like that Magnet Forensics is user-friendly and that they are always coming out with new features. This makes it easy to look through artifacts and helps solve cases faster. Review collected by and hosted on G2.com.

GrayKey brute force support for iOS devices needs improvement, as more iOS devices need to be supported. Also, the initial setup of Magnet Forensics was a little difficult. Review collected by and hosted on G2.com.