--- title: magicJack for Business Reviews meta_title: 'magicJack for Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how magicJack for Business works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 3 scale: '5' date_modified: '2026-07-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # magicJack for Business Reviews **Vendor:** magicJack **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 3.3/5.0 **Total Reviews:** 3 ## About magicJack for Business The magicJack device uses Voice Over Internet Protocol (“VoIP”) to allow you to make local and long-distance calls to the U.S. and Canada using an existing internet connection. ## magicJack for Business Reviews ### 1. Thieves **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about magicJack for Business?** Nothing. They do not allow you to port a number away. They hold you hostage trying to milk additional payments from you. **What do you dislike about magicJack for Business?** Their customer service is at times impossible to reach via phone. I've had days where I cannot get through. When I do they say they are providing the information needed to port but then don't allow the new carrier to port it out effectivly holding you hostage. Using them is a way to give them control over your whole business. They don't allow you to update email addresses via their website. **What problems is magicJack for Business solving and how is that benefiting you?** Trying to use for a business phone. Less benefit each day as they are very overpriced. ### 2. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about magicJack for Business?** We used magic jack for our business and found it to be reliable and scalable for our needs. No contract was nice. **What do you dislike about magicJack for Business?** Customer service could be better. We think that it's better for small businesses to pay a little more but get better support. **Recommendations to others considering magicJack for Business:** If you're a small business, you may want to consider someone else so you're not down and out. **What problems is magicJack for Business solving and how is that benefiting you?** We are able to setup our entire sales team with matching numbers. ### 3. Its Great for the person on the go **Rating:** 5.0/5.0 stars **Reviewed by:** Jas H. | Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2018 **What do you like best about magicJack for Business?** I love the fact that I can take my magic jack with me everywhere, I can plug the phone jack in anywhere even hotels, also the app on the phone works great. **What do you dislike about magicJack for Business?** Have to be near a internet connection for it to work properly, when you are not the calls are a bit off. **Recommendations to others considering magicJack for Business:** Its Great you can get a private number that rings in the office and on your cell phone, this way you have a number separate from your personal numbers, the cost is cheap enough to get a number for the whole office. **What problems is magicJack for Business solving and how is that benefiting you?** As a small business I don't have the funds to have a person answering the phone all the time, This allows me to answer on the run even when traveling. ## magicJack for Business Discussions - [What is the difference between Magic Jack and magicJack plus?](https://www.g2.com/discussions/what-is-the-difference-between-magic-jack-and-magicjack-plus) - [Does Magic Jack work for business?](https://www.g2.com/discussions/does-magic-jack-work-for-business) - [What is magicJack software?](https://www.g2.com/discussions/what-is-magicjack-software) - [View magicJack for Business pricing details and edition comparison](https://www.g2.com/products/magicjack-for-business/reviews?rel=nofollow&target=blank§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A53%3A28+-0500&secure%5Bsession_id%5D=0e85c92e-951d-452f-822a-7661cd214fd4&secure%5Btoken%5D=41abf9f0b0a1cc2a310e2020b03d333b90a7288b27b9fd93cd39e2a5bfea1e26&format=llm_user) ## magicJack for Business Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top magicJack for Business Alternatives - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,389 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,582 reviews)