We loved the functionality of having our partners use Magentrix for partner integration into our CRM. It allowed for real time connectivity and communication between our team and our partners. The functionality is impeccable compared to any of the other PRM services we reviewed. Magentrix is the way to go. Review collected by and hosted on G2.com.

End user functionality has to be built by the Magentrix team. We were luckily in a spot where we needed someone else to build this out, but would have loved to have a more plug and play option as well. HOWEVER, the team is extremely responsive when we have any issues or need to make any changes. Review collected by and hosted on G2.com.

Magentrix offered more functionality and better tools to help us manage the site and enrich our channel partner relationships. The support has been outstanding! Their on-boarding team were super helpful, guiding us through the system and the professional service support was excellent when needed. Now we're live they continue to provide great customer support to keep us on track. The fact that we only need to have one version of an asset in the system and can use multiple times is great. Review collected by and hosted on G2.com.

Sometimes hard to remember where to change some properties to make the system work but the support team do a fantastic job to point us in the right direction. We haven't set up the deeper integrations yet. Review collected by and hosted on G2.com.

Magentrix has come along ways since I began working with them in 2018. The PRM solution I purchased and implemented while I was at KOUNT was a solid solution and as feature requested came in and the product matured it is just better now as I did the same for my current company. From deal registration, to pipeline management, to gamification and rewards. Magentrix PRM does the job well. I've vetted and reviewed the Forrester top 12 PRM platforms and dollar for dollar Magentrix just does more. It is seamlessly integrated with Salesforce and we LOVE the solution. Review collected by and hosted on G2.com.

There is nothing that I dislike about the solution. It can do everything we need and even thing we don't know we need yet. Review collected by and hosted on G2.com.

After an extensive analysis of PRM solultions, we found Magentrix provided the most value at a very competitive price point. The platform is easy to configure and use, but most importantly the support staff is extremely responsive and helpful. There is a great deal of functionality that is built-in to the product that is a separate cost with other solutions we looked at. Integration to SalesForce was very straight forward for our Administrator to configure. Review collected by and hosted on G2.com.

I can't say I've come across an dislikes. Magentrix has check all the boxes for our needs, and offers some additional out-of-box capability we had not considered due to price with other solutions. Very complete solution with no downside at this point. Review collected by and hosted on G2.com.

Range of out of the box features & flexibility to customise them. Magentrix had every feature we wanted ready to go and the option to build out more features down the line. The support team are very helpful and went above and beyond what was required. Review collected by and hosted on G2.com.

Nothing specific - as with any new system it can be hard to find your way around but now we have been using it for a few months we are very confident. Review collected by and hosted on G2.com.

The customer service we have received from Magentirx has been fantastic. They are always willing to hop on meeting and help us with technical integrations or simple administrative tasks. Review collected by and hosted on G2.com.

The UI could use a refresh. HAs a dated look and feel that doesn't represent our brand the way we would like it to. Review collected by and hosted on G2.com.

Magentrix PRM is an excellent solution which allowed us to have an attractive portal completely digitalized. An open and completely flexible platform that allows us to design our workflows and to have a complete digitalised partner recruitment process integrated with our e-sign provider. We are also able to manage the partner opportunity and to allow partner share and use a co-branding collateral Review collected by and hosted on G2.com.

Multi-languages support may be improved . Review collected by and hosted on G2.com.

Easy Salesforce integration, standard tools, and custom build ability Review collected by and hosted on G2.com.

Some sub optimal reporting colours which we wouldn't change Review collected by and hosted on G2.com.

It is really easy to develop your own funcionalities over the portal.

The branding is easy to manage, and allow you to target different segments or customer profiles.

Their security roles are really usefull to show and controll data.

Easy to manage email templates with 0 or low code requiered. Review collected by and hosted on G2.com.

Some out of the box funcionalities dont allow changes, on the good side they are always developing new, and updating the existing. Review collected by and hosted on G2.com.

I am very impressed with your commitment to customer experience, combined with your passion, knowledge and excellent service. I’m delighted to say the implementation of the software and the support process was very straight forward despite some initial unfounded anxieties. Review collected by and hosted on G2.com.

No issues. The software solutions is easy to implement and use. Review collected by and hosted on G2.com.