Magentrix PRM had everything we needed out of the box to build our partner experience exactly how we wanted. We were worried they wouldn't work in our budget, but their salespeople were communicative and helpful. The best experience was during the deployment, where we could learn the product and deploy our portal fast with tremendous support from the Magentrix team. Our partners are enjoying the simplicity and effectiveness of their portal. Review collected by and hosted on G2.com.

Magentrix has a unique development process, different from other portals and PRM's I have used. It took some time to learn the workflow, but they were there every time I needed help and usually solved any issues the same day. Review collected by and hosted on G2.com.

Easy to implement out of the box, manages most end to end deal registration processes. Utilizes salesforce infrastructure for quick adoption from the team. Review collected by and hosted on G2.com.

Flexibility around deal registrations that are not leads and deduplication data management Review collected by and hosted on G2.com.

The Onboarding and setup process was seamless. Review collected by and hosted on G2.com.

Configuring User privileges, access, and rights can be challenging. Review collected by and hosted on G2.com.

The best feature for us is that the platform can be leveraged for all three modules, Community, LMS with Assessment, and for Product Doc. Review collected by and hosted on G2.com.

Some features are still basic and it needs a revamping. Review collected by and hosted on G2.com.

The out of the box capabilities are top notch - deal registration, pipeline viewing, quoting, resource delivery, and learning management - and only require minimal tweaking. I also appreciate how new features are being added and how they improve the portal capabilities for both my company and my partners. Finally, the support is outstanding. The Magentrix team is always available and always helpful. Review collected by and hosted on G2.com.

Creating multilayer playbooks could be simpler. Review collected by and hosted on G2.com.

Magentrix customer support is phenomenal! They are available for quick updates and work with you to create the vision you had for partner engagement. Review collected by and hosted on G2.com.

I wish there were a way to send calendar invites that land on partners' calendars directly from Magentrix. Review collected by and hosted on G2.com.

The PRM has a modern UI and easily integrates with SFDC. Review collected by and hosted on G2.com.

Admin side - not always easy to find what I'm looking for. Review collected by and hosted on G2.com.

This was a replacement for our existing portal which did not meet our needs or expectations. Magentrix not only has more features, but the customer service is also unbelievable. Review collected by and hosted on G2.com.

It could be more intuitive. Luckily, any questions we have could be answered quickly by the team or with their knowledgebase. Review collected by and hosted on G2.com.

Magentrix has all the features we need for our partner portal - from wiki style knowledge bases for easily sharing detailed information to playbooks for sharing marketing collateral. Review collected by and hosted on G2.com.

There's not a lot to dislike. The only thing I would like to see some improvements on are the templates and built-in customisation options, however they did release an update recently which did address this somewhat. Review collected by and hosted on G2.com.

Magentrix has solved all of our needs and requirements for a PRM solution. It integrates seamlessly with SFDC and is easy to use after spending a little time in the system. The team (Reps, implementation team, support) is phenomenal. They have taken our more advanced / complex needs and built custom solutions for them. We were able to onboard extremely quickly, thanks to the team (specifically Paul). Review collected by and hosted on G2.com.

To this point, we haven't experienced any challenges. Review collected by and hosted on G2.com.