Magentrix PRM Reviews & Product Details

Magentrix PRM Overview

What is Magentrix PRM?

Salesforce AppExchange's top-rated partner management portal provider. Supercharge your channel sales and boost channel partner engagement with a Magentrix partner portal. Key Features: - Rewards + redemption/gamification capability, supported by TangoCard - Fully brand-able and configurable to on-board partners faster - Share and register leads - Lead distribution and management - Deal registration and management - Sales enablement - Online training and certification - Many more features are available with new features continuously being added - Integrations: the possibilities are endless via Zapier Deliver content and share information with your partners. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Streamline lead registration, opportunity management, collateral distribution and announcements. Social features let users collaborate on files and documents. Where we really stand out from the crowd is our integrated IDE and support. Anyone can configure just about anything with clicks, not code. Most of our customers are up and running in days/weeks. Our reviews speak for themselves!

Magentrix PRM Details
Languages Supported
German, English, French, Italian, Portuguese, Russian, Spanish
Product Description

Magentrix PRM powers your Partner Program to increase collaboration, drive engagement and close deals faster.

How do you position yourself against your competitors?

The most powerful feature of Magentrix is our Salesforce integration. It's included out-of-the-box, fully configurable and uses existing account/opportunity structure. No duplication of records and we dynamically adjust API calls. Compare our integration to anyone else and you'll find no one comes close.


Seller Details
Seller
Magentrix Corporation
Company Website
Year Founded
2012
HQ Location
Thornhill, Ontario
Twitter
@magentrix
1,002 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®

Overview Provided by:
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Magentrix PRM Reviews

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Global Sales Operations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It is easy to modify forms and fields without the need to include support. We can set it up and have it syncing with Salesforce in minutes. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice to have more flexibility in the LMS portion of the tool. It is not the clearest or cleanest tool when it comes to working with courses, learning paths, and the assignment of coursework to a subset of partners. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ensure your CRM data, fields and flows are setup and accurate first, because the PRM will simply be reflecting what is there. This includes partner users, deal information, statuses, etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main benefit seen is a seamless transition and tracking of the entire partner journey, from new partner application through established partner deal registration. Not only is this seen in Magentrix, but we can track the journey from Salesforce new Lead to won Opportunity. Review collected by and hosted on G2.com.

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Channel Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Magentrix is by far the most flexible platform we reviewed. It can fit startups to large enterprises. The all-inclusive package out of the box checks all the boxes we wanted, and a reasonable investment in development and customization got us a very good-looking portal with plenty of features.

Communication with the team has been great from day one. Paul Bird is an outstanding individual and we're very fortunate to have him as our account executive. Review collected by and hosted on G2.com.

What do you dislike?

So far I can't point out anything to dislike about Magentrix. It requires more knowledge and hands-on experience than some of the more limited platforms, but it pays its dividends. Also, their support team currently serves North America timezone (we're an Israeli company) but their 4 hour SLA (and great team) makes up for it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are a channel-driven company and Magentrix, with its robust SFDC integration, allows our partners to do everything on one platform and allows us to fully monitor and manage the partners' engagement, pipeline, etc.

The LMS (training module) is where partners take online courses and get certified, all MDF requests and hardware requests are submitted through the portal and managed from SFDC, deal registration, etc. Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Niv,

Thank you for your wonderful feedback! We are thrilled that you appreciate the vast range of features we offer and are getting the most out of your portal! Paul and the support team are grateful for your recognition. We all look forward to continuing to provide you with a PRM platform that helps you and your partners succeed!

Open Discussions in Magentrix PRM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We are in the implementation phase of getting our Magentrix instance setup and from the very first phone call we had when searching for a PRM platform to now, their support and responsiveness has been top notch. They offer a robust platform and It doesn't matter how simple or complex the question, they find a way to get it done. I trust their team 100% and look forward to a long, successful partnership. Thank you, Magentrix! Review collected by and hosted on G2.com.

What do you dislike?

Naming of playbooks should be something more generic. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely recommend Magentrix to any company who is looking for an easy to use, robust solution that meets all of the core partner program/partner marketing needs. I have been working in the channel for over 13 years and this is the first solution I have seen that does everything we need it to "out of the box". Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are implementing the Magentrix platform to give our resellers and technology partners one place to go where they can access all the resources they need to be successful when selling VHT products. We are leveraging the following capabilities in the first phase of our implementation: Deal registration, pipeline status, playbooks for sales and marketing resources, training videos on the LMS, Articles to share out news and announcements, MDF, and groups to form a private group for our partner advisors. Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Caroline,

Thank you for this review! We are thrilled that our out of the box features cover all of your PRM needs and the team is very grateful for your kind words. We appreciate your feedback on the naming of our playbooks module and always strongly take customer feedback into consideration when making updates. We look forward to continuing to provide you with excellent service and a portal that will ensure your partner's success!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

SiteMinder is a relatively new customer of Magentrix but before we decided to go with this product, we did our research. The Magentrix platform comes with great personalised and quick support. This meant that our time from onboarding to go live was fast, and we felt supported along the way.

Also one of the best features of Magentrix is the standard modules they have on offer - especially the event module - we love it. It is so easy to use and looks great within our partner portal. Review collected by and hosted on G2.com.

What do you dislike?

We have experienced some delayed upload times for resources. Something that should take a few minutes can take up to 15-30mins. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very suitable product for a PRM Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've recently launched our partner program and did this with ease thanks to the Magentrix platform. The time it would have taken to create our own portal vs finding a suitable solution and being up and running has meant we had a real advantage with our speed to market, whilst also looking professional. Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Heather,

Thank you for leaving us a review. We are pleased to hear you had a great experience quickly implementing a partner portal that suits your needs and that you are enjoying our modules! Sometimes resource uploads can be impacted depending on local network bandwidth and file size or format. We are happy to test any unusual upload times and assist you with optimizing it.

Director Of Advancement
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Our team appreciates how customizable the platform is to our unique business needs. With the help of the Magentrix PRM team, we've been able to build custom interfaces for our partners and customers alike to interact with.

One of the other key functionalities that we really appreciate is the fact that we can create our own Marketplace to feature our key partners to clients. This has enabled partners to interact with us and our customers on a level that we weren't able to do so before. They can include their own listing title, logos, images, descriptions, and call to action(s) for interested parties to contact them directly. Review collected by and hosted on G2.com.

What do you dislike?

One of the things we've had to work around is that when you get custom coding from the team, any major changes need to be implemented by their support team. Ideally we'd like to be able to have a piece of custom code created with the ability to modify it on our end easily. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Our team is extremely happy with the support and expertise that Magentrix PRM has provided our company with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Magentrix PRM, we've been able to gamify our partner portal solution, allowing us to more actively engage our partners and provide rewarding experiences for lead referrals. The automated rewards system allows our partners to redeem their points for cash and gift cards seamlessly.

We're also able to track how our partners interact with the portal to determine who our most engaged users are. This helps us determine our key partners to focus on for the upcoming quarter and which ones we need to place into nurture campaigns. Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Jessica,

Thank you for taking the time to leave a review! It’s amazing to see what you are accomplishing with your portal, from creating a marketplace to improving communication to engaging partners with rewards and more! We appreciate your kind feedback. We noticed your concern about modifying custom code - all Magentrix portal administrators have access to the back-end IDE and custom code. We will personally reach out to you to find out the details behind your specific needs and will gladly help you address any issues you may be having.

AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The one on one support is top-notch. It's rare in today's age to have such helpful and instant support. Magentrix does this well. I can email and hop on a call with someone same day. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the back end and what feel like normal updates or changes can be very complex and need the help of magentrix customer relation manager. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

HTML/CSS knowledge can be helpful, not necessary. Pas portal experience would also be a plus. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using magentrix for our partner portal. We have partners who use and sell our product, it's crucial these members have access to certain resources that arent made publicly available. Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Thank you for taking the time to provide us with your feedback! We are happy to hear you’ve had pleasant experiences with our support team! We understand adopting a new technology can sometimes have a learning curve involved and for this reason we always recommend that all portal administrators complete the super easy Magentrix academy training to fully capitalize on your portal configuration experience!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We loved the functionality of having our partners use Magentrix for partner integration into our CRM. It allowed for real time connectivity and communication between our team and our partners. The functionality is impeccable compared to any of the other PRM services we reviewed. Magentrix is the way to go. Review collected by and hosted on G2.com.

What do you dislike?

End user functionality has to be built by the Magentrix team. We were luckily in a spot where we needed someone else to build this out, but would have loved to have a more plug and play option as well. HOWEVER, the team is extremely responsive when we have any issues or need to make any changes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are now able to utilize a partner facing platform that allows communication to flow in real time to update partners on connected deals and next steps. It truly helps us keep an open line of communication and make sure that's consistent across the board. Review collected by and hosted on G2.com.

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Partner Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Magentrix offered more functionality and better tools to help us manage the site and enrich our channel partner relationships. The support has been outstanding! Their on-boarding team were super helpful, guiding us through the system and the professional service support was excellent when needed. Now we're live they continue to provide great customer support to keep us on track. The fact that we only need to have one version of an asset in the system and can use multiple times is great. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes hard to remember where to change some properties to make the system work but the support team do a fantastic job to point us in the right direction. We haven't set up the deeper integrations yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We want to do integrations with Magentrix. It's the next step when we've had the system running properly for a little while. We'd like to add the Salesforce and Shopify integrations as these would add a lot of value to our channel business Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're able to push out content and training and empower our channel to self support their sales, marketing and support. The pipeline and reporting tools are first class! We've taken on more partners and got them up to speed and effective in record time. Review collected by and hosted on G2.com.

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Business Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

After an extensive analysis of PRM solultions, we found Magentrix provided the most value at a very competitive price point. The platform is easy to configure and use, but most importantly the support staff is extremely responsive and helpful. There is a great deal of functionality that is built-in to the product that is a separate cost with other solutions we looked at. Integration to SalesForce was very straight forward for our Administrator to configure. Review collected by and hosted on G2.com.

What do you dislike?

I can't say I've come across an dislikes. Magentrix has check all the boxes for our needs, and offers some additional out-of-box capability we had not considered due to price with other solutions. Very complete solution with no downside at this point. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do your homework upfront and understand your business and partnering needs before deploying -- plan the work, work the plan. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Deal registration and opportunity management was our #1 challenge. Commission visibility and management was another challenge, but Magentrix has a robust commission management module as a part of their out-of-box offering. Share partner specific content was also a strong need that Magentrix helped us solve. Review collected by and hosted on G2.com.

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Co-founder, WeThrive - Happier people. Better Results
Human Resources
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Range of out of the box features & flexibility to customise them. Magentrix had every feature we wanted ready to go and the option to build out more features down the line. The support team are very helpful and went above and beyond what was required. Review collected by and hosted on G2.com.

What do you dislike?

Nothing specific - as with any new system it can be hard to find your way around but now we have been using it for a few months we are very confident. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you write a good requirements document to check you get everything you need. It also helps the magentrix team deliver what you need! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing a large number of consulting partners that we were looking after manually before. Now we can onboard and support a new partner with very little manual intervention. As well as drive more sales through the network by up skilling our partners quickly via the portal. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Magentrix has come along ways since I began working with them in 2018. The PRM solution I purchased and implemented while I was at KOUNT was a solid solution and as feature requested came in and the product matured it is just better now as I did the same for my current company. From deal registration, to pipeline management, to gamification and rewards. Magentrix PRM does the job well. I've vetted and reviewed the Forrester top 12 PRM platforms and dollar for dollar Magentrix just does more. It is seamlessly integrated with Salesforce and we LOVE the solution. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I dislike about the solution. It can do everything we need and even thing we don't know we need yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't choose any other vendor. You will not be disappointed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are trying to drive increase in lead generation via deal registration and partner referrals. We have increased our deal registration rates from 1.4 per partner in 2019 to 4.3 per partner in 2020. Even through COVID Magentrix keeps getting results as the result of it's seamless integration with Salesforce and data integration so we can effectively create marketing automation to keep our partners engaged at just the right time. Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Ben,

We appreciate all the wonderful things you have to say about Magentrix! It is truly amazing to hear about everything you have been able to accomplish with your partner portal - from increasing lead generation to engaging partners. We are committed to continuing to provide you with a solution that will help you experience even more benefits!

General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Magentrix PRM is an excellent solution which allowed us to have an attractive portal completely digitalized. An open and completely flexible platform that allows us to design our workflows and to have a complete digitalised partner recruitment process integrated with our e-sign provider. We are also able to manage the partner opportunity and to allow partner share and use a co-branding collateral Review collected by and hosted on G2.com.

What do you dislike?

Multi-languages support may be improved . Review collected by and hosted on G2.com.

Recommendations to others considering the product:

An excellent sales and support reactivity to explain and demonstrate all the required feature Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Magentrix we are able to Digitalise all our Partner recruitment process, Increase our partner network and manage the partner leads and opportunity Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Ahmed,

We appreciate your review and are happy to hear about all the benefits you are experiencing with your Magentrix portal. The team is thrilled to hear your positive feedback about our service. We are regularly evaluating new language support options for the portal as the demand arises, stay tuned via our release notes for updates!

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It is really easy to develop your own funcionalities over the portal.

The branding is easy to manage, and allow you to target different segments or customer profiles.

Their security roles are really usefull to show and controll data.

Easy to manage email templates with 0 or low code requiered. Review collected by and hosted on G2.com.

What do you dislike?

Some out of the box funcionalities dont allow changes, on the good side they are always developing new, and updating the existing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer portal connected to Salesforce.

it is fast and reliable, since our customers are happy with it.

It allows a direct connection to our Salesforce Account Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Bruno,

We appreciate your review! It’s fantastic to hear that you and your customers are enjoying the portal. We would love to show you our various methods for customizing the portal’s functionalities and modules and how to work with it to suit your specific needs. One of our representatives will contact you soon. Please don’t hesitate to let us know if there is anything else we can do to improve your experience!

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I am very impressed with your commitment to customer experience, combined with your passion, knowledge and excellent service. I’m delighted to say the implementation of the software and the support process was very straight forward despite some initial unfounded anxieties. Review collected by and hosted on G2.com.

What do you dislike?

No issues. The software solutions is easy to implement and use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Amazing software, highly functional, easy to implement. Highly recommended. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I would like to personally thank you for your support over the last 12 months. We are a finance / broker processing over 200 applications for credit monthly. Having a sound technological platform on which to build our PRM portal was critical in reducing customer and vendor inbound and outbound interactions. We needed to minimize double keying of information and the lengthy process for entering opportunity information. Magentrix has allowed us to automate workflows, saving approximately 60% of our time spent on manual processes, and made communication with our vendors and customers a lot easier. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy to use, excellent customer service. Does the job I need well. Review collected by and hosted on G2.com.

What do you dislike?

A bit clunky at times, but overall gets the job done well Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Streamling our partner portal with Salesforce Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Scott,

Thank you for leaving a review! We are happy to hear you are having a positive experience with our service and your portal! We are sorry to hear you didn’t find the platform to be intuitive. If you have any suggestions for us on what would make it more intuitive for you or if you have any questions about how Magentrix works, we are always happy to receive feedback or to assist you with anything you may need.

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Magentrix has modernised and greatly enhanced the portal experience for our channel partners. Where previously we had a clunky, legacy solution, we now have something that caters to everything that we need from a portal. Its integration with Salesforce, simple pricing model, and range of features that we can leverage were all key to us selecting Magentrix as our portal solution. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing we particularly dislike. All of the features that we've so far required from the portal have been catered for by Magentrix. Some of the backend navigation could perhaps be a bit better coordinated and easier to navigate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have brought our partner portal into the 21st Century with Magentrix. Previously we were unable to offer features such as pipeline pages, MDF requests and lead distribution. Users had to fill out three separate registration forms before they could complete basic training. Nothing was tracked automatically in Salesforce, it was a time-consuming, manual process that ate up the sales team's time. Now everything is streamlined, fully integrated with Salesforce and giving us the ability to offer our partners a competitive portal solution that caters for their needs. The difference between our old portal, and our new one with Magentrix is night and day. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Magentrix is easy to implement, they had a great services team, and integrates beautifully with Salesforce! Their customer success team has been super responsive and helpful when we have any requests. Review collected by and hosted on G2.com.

What do you dislike?

There are some integrations we'd like to see that are currently unavailable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are primarily leveraging Magentrix for a Partner Portal use case, but are extending this for internal user with their LMS feature. Review collected by and hosted on G2.com.

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Response from Magentrix PRM of Magentrix PRM

Thank you very much! We appreciate the time you’ve taken to let us know Magentrix has been working well for you. In regards to the integrations you'd like to see, apart from the native integration we have with Salesforce, Dynamics or HubSpot, we also have a world of integrations that are possible through Zapier! If the Zapier integration does not meet your needs, please feel free to provide us with any suggestions and keep an eye out for new updates!

Director of Sales Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Love the flat rate pricing for up to 1k customers. Really fits our business model. Allows us to expand for next couple of years without constantly thinking about licensing.

Easily integrated to SFDC

Configuration experience has been fantastic. Working with two true professionals - Paul and Merlin. Review collected by and hosted on G2.com.

What do you dislike?

Nothing so far. Has been a great experience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Setting up partner channel. Our partners are much happier with the platform. Next phase will including MDF. Also in process of building out our knowledge libraries. Review collected by and hosted on G2.com.

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CF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Magentrix gives you best way to create portals for your data to export with available list of connectors. It is rapid application development to start your business with minimum timeline. no matter what is the datasource you have. so be ready to create your portal with magentrix Review collected by and hosted on G2.com.

What do you dislike?

Cloud editor needs to be autosuggestive to enahnce in code platform base Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good for user experience and development Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Client who wish to open their data withing minimun timeframe can go for magentrix. Development is so easy and administrative panel gives you ability to configure your access with user and role level permission.s Review collected by and hosted on G2.com.

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Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Parabéns à Magentrix por ter ótimos membros da equipe como Vahid Nosso caso de uso foi um pouco diferente de uma perspectiva típica de PRM, mas a Magentrix foi fenomenal em entender nossas necessidades e fornecer exatamente o que precisávamos Esse produto é uma ótima maneira de estender e compartilhar dados do Salesforce com clientes Magentrix foi bastante fácil de aprender e muitas coisas podem ser feitas pelo nosso administrador da empresa Review collected by and hosted on G2.com.

What do you dislike?

Nada até agora Não há muito a não gostar, se houver alguma limitação existe com a aparência, mas isso é bastante insignificante quando comparado com os benefícios. Gráficos e gráficos podem ser um pouco mais robustos. Estamos muito felizes com esta empresa Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Vá em frente e tente, eles foram muito rápidos na implementação de um POC para nós e nos convenceram imediatamente. Acredito que a atenção que você recebe durante o processo de vendas continua durante sua implementação e, além disso, eu implementei soluções de PRM nos principais players de TI e o Magentrix é simples e eficaz. É uma plataforma incrível que permite configurar e estar em produção em menos de 1 hora Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ter um portal do cliente que seja fácil de gerenciar e rápido de implementar. Benefícios Resolvemos problemas com Recursos Humanos, departamento de vendas, atendimento ao cliente, logística, operações, gerenciamento de frota e gerenciamento de banco de dados que nos permitem ter melhores informações em tempo real que podem ser compartilhadas com clientes e funcionários internos para melhorar a satisfação do cliente após avaliar um número de opções, nós pousamos no Magentrix como a melhor opção para substituir o portal Salesforce Review collected by and hosted on G2.com.

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IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Its an easy platform that help you to work with several areas and teams, with correct information, in a real-time sharing process. Also the contact center has a good time of response. Review collected by and hosted on G2.com.

What do you dislike?

Up to date I dont have anything I dislike about Magentrix Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Is an amazing platform that allow you to set up and be in production in less than 1 hour. You need to have clear the process to identify the correct information and workflow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm working with serveral areas inside the company. We have resolve issues with Human Resources, Sales department, Customer Care, Logistics, Operations, Fleet management and database management that allow us have better information in real time that could be shared with clients and internal staff to improve Customer satisfaction. Review collected by and hosted on G2.com.

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Sr. Partner Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Magentrix provides all the tools necessary to build out a comprehensive partner portal with robust training resources and fantastic customer service. The ability to customize the user experience and content for different use cases is extremely valuable. Administration is fairly intuitive and the Salesforce integration is invaluable. Review collected by and hosted on G2.com.

What do you dislike?

I have not encountered any shortcomings with the application. Setting up the portal can seem a bit overwhelming only because there are so many capabilities available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Magentrix allows us to serve a fairly complex partner community consisting of numerous types of channel and referral partners with customized portals, content and opportunity tracking. It has allowed us to dramatically scale our partner training and enablement. Review collected by and hosted on G2.com.

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Sales Operations & Partnerships Manager
Telecommunications
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Out of many PRMs, we have checked we found Magentrix to be a market leader in every aspect we tested.

Starting with SF integration, continuing with deal registration and a great training module containing courses & learning paths.

Magentrix have reached our expectation and helped us take it to the next level with our partners. Review collected by and hosted on G2.com.

What do you dislike?

User manual for partner users & admin users should be more user-friendly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Enabling our partner one platform that supports all their needs- empower existing partners and enabling a great onboarding process for new ones Review collected by and hosted on G2.com.

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Systems Integration Engineer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to have a simplified portal for customers to view their open cases and view security advisories; as well as for the partners to go in and register deals is a great advantage. Magentrix does everything that our business workflows require. It's highly customizable and easy to maintain. On top of being a great platform, Magentrix offers excellent support and customer service that is unparalleled to any other vendor. Review collected by and hosted on G2.com.

What do you dislike?

I haven't come across anything so far that I really "dislike" about Magentrix. Of course, every application has it's pros and cons and with Magentrix, there are more pros and rarely any cons. So yeah, hard to answer that question. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are trying to reduce our costs associated with the PRM that comes with Salesforce. Magentrix covers all our business needs - easy to onboard partners, drive demand through the channel, provide training to channel partners and make it efficient to register and follow deals. The benefits of using Magentrix is intuitive and clutter free interface and keeping the costs low. Review collected by and hosted on G2.com.

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Director of Information Technology
Information Technology and Services
Mid-Market(51-1000 emp.)