Magentrix PRM Reviews & Product Details

Magentrix PRM Overview

What is Magentrix PRM?

With a consistent 5-star rating, Magentrix is Salesforce AppExchange's top-rated partner management portal provider. Take control of your channel sales, support channel partners with the tools they need for success and boost partner engagement - all with a Magentrix portal for partner relationship management (PRM). Key Features: - Fully brand-able and configurable to on-board partners faster - Share, register, track and re-assign leads - Lead distribution and management - Deal registration and management - Sales enablement - Online training and certification - Partner incentive tools: Rewards + redemption/gamification capability, supported by TangoCard - Many more features are available with new features continuously being added - Integrations: the possibilities are endless via Zapier Deliver content and share information with your partners. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Streamline lead registration, opportunity management, collateral distribution and announcements. Social features let users collaborate on files and documents. Where we really stand out from the crowd is our highly dedicated customer success team - not to mention, our integrated IDE. Anyone can configure just about anything with clicks, not code. Most of our customers are up and running in days/weeks. We'll let our reviews tell you more! Or visit https://www.magentrix.com/prm?ref=G2

Magentrix PRM Details
Website
Discussions
Magentrix PRM Community
Languages Supported
German, English, French, Italian, Portuguese, Russian, Spanish
Product Description

Magentrix PRM powers your Partner Program to increase collaboration, drive engagement and close deals faster.

How do you position yourself against your competitors?

The most powerful feature of Magentrix is our Salesforce integration. It's included out-of-the-box, fully configurable and uses existing account/opportunity structure. No duplication of records and we dynamically adjust API calls. Compare our integration to anyone else and you'll find no one comes close.

Seller Details
Seller
Magentrix Corporation
Company Website
Year Founded
2012
HQ Location
Thornhill, Ontario
Twitter
@magentrix
1,006 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
M
Overview Provided by:
Magentrix PRM
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Magentrix PRM Videos

Klaviyo and TomTom testimonials and a co-branded video from the Salesforce AppExchange team covering some capabilities of Magentrix portals.

Magentrix PRM Screenshots

Magentrix PRM Demo - Partner home page
Magentrix PRM Demo - AudioCodes partner home page
Magentrix PRM Demo - Training & certification (Zadara's portal)
Magentrix PRM Demo - Lead registration
Magentrix PRM Demo - Playbooks
Magentrix PRM Demo - Opportunity management

Magentrix PRM Downloads

Download
Spot PRM Case Study
Download
AudioCodes PRM Case Study
Download
iland PRM Case Study
Download
Teamleader PRM Case Study
Download
Tufin PRM Case Study
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Magentrix PRM Reviews

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Joe B.
JB
Sr. Director of Sales Enablement and Competitive Intelligence
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The customer service we have received from Magentirx has been fantastic. They are always willing to hop on meeting and help us with technical integrations or simple administrative tasks. Review collected by and hosted on G2.com.

What do you dislike?

The UI could use a refresh. HAs a dated look and feel that doesn't represent our brand the way we would like it to. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

-Make sure to take the time to buikd good content for your partners. This will make it easier to organize.

-Integrate to your CRM so the Deal Registration workflows automate Leads or Opportunities in the CRM.

-Brand it according to your company brand. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Magentrix as our go-to place for Partners to do training, get marketing collateral, and register deals. We have seen a significant boost in deal registration since we introduced Magentrix to our partners. It also helps us stay more organized! Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The staff is amazing friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike?

The need for customization and having to pay. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Review best portal practices so you know what customization you will need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One place management for all the MEF activities. Review collected by and hosted on G2.com.

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WL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We evaluated 3 online portal solutions and settled on Magentrix as they deliver the best price-performance/ capabilities combination. One of the major factors being their ability to support multiple languages. It has all the necessary tools out-of-the-box and simple to understand pricing. We are also pleasantly surprised to find that Magentrix supports customization using HTML and C++ for processes that are specific to our needs. Most importantly, Magentrix assigned a great team of support engineers and project manager that made the difference. Kudos to Magentrix to having great team members like Vahid. Review collected by and hosted on G2.com.

What do you dislike?

For large enterprises, pricing can escalate very quickly if you intend to have many internal users. I would suggest that you go through an SOW exercise and understand the add-on costs before proceeding. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have implemented PRM solutions in major IT players and Magentrix is simple and effective. It takes the complexity out of building a PRM for a mid-size MNC. It is ideal for start-ups or those who are starting to look into PRM for the first time. I would recommend that you do a detailed scoping that will result in a SOW for your needs to understand the full cost impact. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Partner onboarding, deal registration/ deal desk, marketing support and partner collaboration. Yes and more. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great product, in my opinion, their main advantage is they are very flexible, open to listening to customers and making changes accordingly.

Overall, I've had a good experience working with them. POC was fast, in a matter of days I had a portal up and running, fully customized to my liking. Support and PS teams are very responsive and willing to help. Review collected by and hosted on G2.com.

What do you dislike?

Small things that are missing when compared to more robust solutions, such as better dashboards or automation or workflow tools, the search capabilities leave much to be desired. In some aspects, their product is still in an early stage (compared to leaders such as SFDC). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go ahead and try it, they were really fast on implementing a POC for us and we were convinced right away. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having a customer portal that is easy to manage and quick to implement. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Reliability & Support. Whenever I email support about a request or question I receive a response usually within 15 minutes. Review collected by and hosted on G2.com.

What do you dislike?

Can be a little cumbersome to configure for certain use cases. Charts and graphs could be a little more robust. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a portal for our clients to log in and view certain Salesforce data of theirs. We use Magentrix to provide that portal and it meets our clients' needs. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Their team is responsive and knowledgeable and always able to assist with any issue or changes we need to keep our customer facing solution functional and useful to our customer base. Review collected by and hosted on G2.com.

What do you dislike?

Integration with Service-Now requires a third party connector that isn't the easiest to use or manage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A customer support portal with direct access to support case data driven by the data in our back-end case tracking system. Review collected by and hosted on G2.com.

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Will B.
WB
Head of Channel Development & Partnerships - US East
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Magentrix gives my partners a one-stop shop for leads and the tools they need to make the most of those leads. Combining training videos, sales tools, and data sharing in a single portal helps me stand apart from other OEMs. Review collected by and hosted on G2.com.

What do you dislike?

The salseforce setup and integration process is a bit convoluted, but then again everything involving salesforce is. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Their support is absolutely phenomenal, they really want you to succeed using their product, not just sign up!. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are getting more deal registrations and sales pipeline from overseas markets.

Magentrix has helped expand our channel operations across Europe. Review collected by and hosted on G2.com.

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Jennifer M.
JM
VP Worldwide Channels
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the integration with SFDC and the ease of setting up new users. Review collected by and hosted on G2.com.

What do you dislike?

Not all workflows are logical and I have not been able to self-educate on how to use/fix features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Magentrix gives us a path to offer our partners access to marketing materials, product training and deal registration. As a small company, being able to offer this level of access to our partners is a big win. Review collected by and hosted on G2.com.

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Megan J.
MJ
Senior Channel Account Manager
Telecommunications
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Anytime we have needed help, you all have been fantastic! Thank you for being kind and calm and helpful! Review collected by and hosted on G2.com.

What do you dislike?

I think more communication around the platform capabilities is always helpful Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stick with t and ask questions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Partner program organization is always a challenge and you have helped with simplifying Review collected by and hosted on G2.com.

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EI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

1.) Simplicity

2.) Ability to include video.

3.) Linkage to Salesforce. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to speak of. The product worked as advertised and because it is SaaS, it was easy to get up and running. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Assign a project owner early. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lead sharing with our partners.

We now have coverage in remote Review collected by and hosted on G2.com.

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Magentrix PRM Pricing

Elite
Starting at $1,499
per month
See Magentrix PRM pricing

Magentrix PRM Features

Highest-Rated Features
  • Role-Based Permissions - Partner Management
    • 4% above average
  • Broad Workflows - Partner Management
    • 5% above average
  • Opportunity Management - Partner Management
    • 4% above average
Lowest-Rated Features
  • Action Tracking - Partner Management
    • Average
  • Marketing Material Bank - Partner Management
    • 3% above average
  • Recognized Escalation - Partner Management
    • 4% above average
Access Grid® Report
Data from Grid® Report for Partner Management | Winter 2021
Top Industries Represented
Computer Software
19
Information Technology and Services
12
Computer & Network Security
5
Financial Services
3
Computer Networking
2
Other
58
Data from Grid® Report for Partner Management | Winter 2021

Magentrix PRM User Ratings

8.6
Ease of Use
Partner Management Average: 8.9
9.5
Quality of Support
Partner Management Average: 9.3
8.7
Ease of Setup
Partner Management Average: 8.8
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