The G2 on Magento Open Source

Magento Open Source Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the high customizability of Magento Open Source, enabling tailored solutions for their eCommerce needs. (8 mentions)

Users value the extensive customization options in Magento Open Source, enabling tailored solutions for unique business needs. (8 mentions)

Users appreciate the ease of use of Magento Open Source, enjoying its user-friendly interface and customizable features. (8 mentions)

Users value the robust admin panel of Magento Open Source, facilitating quick setup and management of eCommerce stores. (8 mentions)

Users value the unparalleled customization options of Magento Open Source, enabling tailored experiences and extensive control. (7 mentions)

Users appreciate the seamless integrations of Magento Open Source, facilitating easy connections with various services and data. (7 mentions)

Users find easy integration with Magento Open Source enhances their e-commerce setup, improving efficiency and user experience. (6 mentions)

Users appreciate the easy integration of third-party modules in Magento Open Source, enhancing eCommerce functionality effortlessly. (5 mentions)

Users find the steep learning curve of Magento Open Source challenging, complicating setup and user experience. (7 mentions)

Users find the high developer dependency challenging, as even minor changes require professional assistance and incur costs. (5 mentions)

Users find the high complexity of Magento Open Source challenging, leading to a steep learning curve and high costs. (4 mentions)

Users experience slow performance with Magento Open Source, impacting efficiency and user satisfaction on their online stores. (4 mentions)

Users find difficult modifications necessary in Magento Open Source, needing developer assistance for even small UI changes. (3 mentions)

Users find Magento Open Source not user-friendly, especially for beginners, making setup and navigation challenging. (3 mentions)

Users find the complexity of setup and integration challenging, making initial use difficult without substantial effort. (2 mentions)

Top Pros or Advantages of Magento Open Source

1. Customizability

Users appreciate the high customizability of Magento Open Source, enabling tailored solutions for their eCommerce needs.

See 8 mentions

See Related User Reviews

Atef F.

Mid-Market (51-1000 emp.)

4.5/5

"King of customization"

What do you like about Magento Open Source?

How it's easy to customize and easy to deal with because of the simplicity of the design

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

2. Customization

Users value the extensive customization options in Magento Open Source, enabling tailored solutions for unique business needs.

See 8 mentions

See Related User Reviews

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you like about Magento Open Source?

Product Managment, Customization and Multi language and multi currency support.

Reham F.

Small-Business (50 or fewer emp.)

4.0/5

"Magento Open Source: Full Control for Developers Building Bespoke Stores"

What do you like about Magento Open Source?

Its unparalleled flexibility and customization capabilities. Here's why: Ultimate Customization and Control: Unlike many SaaS (Software as a Service

3. Ease of Use

Users appreciate the ease of use of Magento Open Source, enjoying its user-friendly interface and customizable features.

See 8 mentions

See Related User Reviews

giulia r.

Mid-Market (51-1000 emp.)

3.5/5

"Good tool"

What do you like about Magento Open Source?

personalization of the platform, user friendly

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

4. E-commerce Services

Users value the robust admin panel of Magento Open Source, facilitating quick setup and management of eCommerce stores.

See 8 mentions

See Related User Reviews

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

RAKESH S.

Mid-Market (51-1000 emp.)

4.5/5

"Head of eCommerce store means Magento"

What do you like about Magento Open Source?

Magento is a robust application development framework for eCommerce store. With the help of it, developers can deliver a ready eCommerce store in a ve

5. Customization Options

Users value the unparalleled customization options of Magento Open Source, enabling tailored experiences and extensive control.

See 7 mentions

See Related User Reviews

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you like about Magento Open Source?

Product Managment, Customization and Multi language and multi currency support.

Reham F.

Small-Business (50 or fewer emp.)

4.0/5

"Magento Open Source: Full Control for Developers Building Bespoke Stores"

What do you like about Magento Open Source?

Its unparalleled flexibility and customization capabilities. Here's why: Ultimate Customization and Control: Unlike many SaaS (Software as a Service

6. Integrations

Users appreciate the seamless integrations of Magento Open Source, facilitating easy connections with various services and data.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Established platform but not a great interface for marketers"

What do you like about Magento Open Source?

Integrations with our ERP and other services are quite stable

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

7. Easy Integration

Users find easy integration with Magento Open Source enhances their e-commerce setup, improving efficiency and user experience.

See 6 mentions

See Related User Reviews

RAKESH S.

Mid-Market (51-1000 emp.)

4.5/5

"Head of eCommerce store means Magento"

What do you like about Magento Open Source?

Magento is a robust application development framework for eCommerce store. With the help of it, developers can deliver a ready eCommerce store in a ve

barbara c.

Small-Business (50 or fewer emp.)

3.5/5

"Good Platform, a bit confusing"

What do you like about Magento Open Source?

I like that it integrates with various platforms and offers features to help manage your website.

8. Easy Integrations

Users appreciate the easy integration of third-party modules in Magento Open Source, enhancing eCommerce functionality effortlessly.

See 5 mentions

See Related User Reviews

RAKESH S.

Mid-Market (51-1000 emp.)

4.5/5

"Head of eCommerce store means Magento"

What do you like about Magento Open Source?

Magento is a robust application development framework for eCommerce store. With the help of it, developers can deliver a ready eCommerce store in a ve

Tripti S.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to integrate with CMS like AEM."

What do you like about Magento Open Source?

With the recent launch of CIF. Commerce integration framework it has been seamless to integrate with aem and along with store integration we can easil

Top Cons or Disadvantages of Magento Open Source

1. Learning Curve

Users find the steep learning curve of Magento Open Source challenging, complicating setup and user experience.

See 7 mentions

See Related User Reviews

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you dislike about Magento Open Source?

Complexity and learning curve, Slow loading and high hosting costs.

Francis d.

Enterprise (> 1000 emp.)

4.0/5

"13 Years on Magento Open Source and Still Going"

What do you dislike about Magento Open Source?

It can be very complicated to set it up if you lack guidance. It also depends if you need more advanced features.

2. Developer Dependency

Users find the high developer dependency challenging, as even minor changes require professional assistance and incur costs.

See 5 mentions

See Related User Reviews

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you dislike about Magento Open Source?

I don't like Magento because the maintenance costs are too high. Additionally, even for basic functionality or simple code changes, I need a developer

barbara c.

Small-Business (50 or fewer emp.)

3.5/5

"Good Platform, a bit confusing"

What do you dislike about Magento Open Source?

Some frontend changes are tricky because they require a developer, and updates can be slow.

3. High Complexity

Users find the high complexity of Magento Open Source challenging, leading to a steep learning curve and high costs.

See 4 mentions

See Related User Reviews

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you dislike about Magento Open Source?

Complexity and learning curve, Slow loading and high hosting costs.

Tripti S.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to integrate with CMS like AEM."

What do you dislike about Magento Open Source?

Enrichig product is tough. To enrich cross sell and up sell products it is quite complez to map same product as cross sell /up sell for one sku.

4. Slow Performance

Users experience slow performance with Magento Open Source, impacting efficiency and user satisfaction on their online stores.

See 4 mentions

See Related User Reviews

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you dislike about Magento Open Source?

Complexity and learning curve, Slow loading and high hosting costs.

Rove A.

Mid-Market (51-1000 emp.)

4.0/5

"Magento recommendation"

What do you dislike about Magento Open Source?

Server set up is not that fast during the process of being tranferred to a fresh aws server set up

5. Difficult Modifications

Users find difficult modifications necessary in Magento Open Source, needing developer assistance for even small UI changes.

See 3 mentions

See Related User Reviews

Kumar E.

Mid-Market (51-1000 emp.)

5.0/5

"Top e-commerce platform"

What do you dislike about Magento Open Source?

If using basic magento, the ui modification is tough because it uses knockout js which is a very old js library for small things it takes lot of effor

giulia r.

Mid-Market (51-1000 emp.)

3.5/5

"Good tool"

What do you dislike about Magento Open Source?

codind and need of help of IT for every personalizarion

6. Not User-Friendly

Users find Magento Open Source not user-friendly, especially for beginners, making setup and navigation challenging.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Established platform but not a great interface for marketers"

What do you dislike about Magento Open Source?

It can be clunky and also not the straightforward to use as a marketer.

Aayushi S.

Mid-Market (51-1000 emp.)

2.5/5

"Magento2 : To choose or not for your e-commerce."

What do you dislike about Magento Open Source?

From the point of view of performance, it is not as good to choose Magento, because many other frameworks are developed which are somewhat more optimi

7. Complexity

Users find the complexity of setup and integration challenging, making initial use difficult without substantial effort.

See 2 mentions

See Related User Reviews

Tripti S.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to integrate with CMS like AEM."

What do you dislike about Magento Open Source?

Enrichig product is tough. To enrich cross sell and up sell products it is quite complez to map same product as cross sell /up sell for one sku.

Sonal G.

Mid-Market (51-1000 emp.)

5.0/5

"One of the best platform for ecommerce website"

What do you dislike about Magento Open Source?

The main disadvantage of Magento open source is there is no support from Adobe team, and code complaxity, its difficult to learn and develop. anothe

Top-Rated Alternatives

Shopify Plus

4.4/5

(691)

Salesforce Commerce for B2C

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

Hermina S.

Ecommerce Manager

Mid-Market (51-1000 emp.)

11/30/2022

"Excellent features, performance, and ease of customization."

4/5

What do you like best about Magento Open Source?

Magento has a lot of features and gives users the flexibility to customize the website are two most. Additionally, Magento has a large, solid, and mutually supportive community. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

For the servers side, Magento uses relatively high resources. Another thing, not all features can be used for free, spend a high cost. Review collected by and hosted on G2.com.

Verified User in Fine Art

Small-Business (50 or fewer emp.)

11/11/2022

"Powerful ecommerce platorm"

3.5/5

What do you like best about Magento Open Source?

Magento is robust and customizable. Capable of scaling and supporting a growing business. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Magento might not be the right fit if you are a novice user or don't have development skills. Review collected by and hosted on G2.com.

talha r.

Software Engineer

Small-Business (50 or fewer emp.)

11/21/2022

"Actually magento is very good in prospects of security and customization"

4/5

What do you like best about Magento Open Source?

The best thing about magento is it is opensource and provide your store perfect security Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Thing that i hate to deal in magento isthe customization of modules the structure of coding is too mucn complex Review collected by and hosted on G2.com.

Amir G.

Software Engineer

Small-Business (50 or fewer emp.)

11/9/2022

"I would like to recommend Magento Open Source to a friend to atleast learn it"

2.5/5

What do you like best about Magento Open Source?

The version is more suitable for the small businesses and allows you to add the functionality. It helps you to manage multiple stores from one admin panel. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Magento 2 community is full of known and new bugs with long pending pull requests Review collected by and hosted on G2.com.

Mark L.

Web Manager

Small-Business (50 or fewer emp.)

6/2/2022

"Great for scalable ecommerce"

4.5/5

What do you like best about Magento Open Source?

I like how it supports large numbers of SKUs (10,000+). It's easy to create and understand categories and build out subcategories for filtering. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Some changes are complex and require some higher level of skill needed to achieve what you're looking for. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

It's a great platform, I would recommend building a live and dev version to test out plugins, updates before migrating them to your live site. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

It's solving the cookie cutter templating of eCommerce sites and benefitting us in that we can shape and mold our site to our needs. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/3/2022

"Highly adaptable and scalable omnichannel solution"

4.5/5

What do you like best about Magento Open Source?

With a good SI, you can achieve anything with this platform. API accessibility, comprehensive documentation, and an enormous public knowledgebase where developers help each other find the best way to achieve make all the difference Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Because it is an open source version, there are sometimes bugs that require repair that Adobe will not assist with. At times, these can be difficult to troubleshoot and repair (when they are core platform issues) Review collected by and hosted on G2.com.

Muhammad A.

PHP Developer

Small-Business (50 or fewer emp.)

11/30/2022

"very easy to develop a website or desktop apps"

4/5

What do you like best about Magento Open Source?

Its design for creating MVC apps is beneficial for freshers and also for experienced developers Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Everyone can make development from here to use it Review collected by and hosted on G2.com.

Jonathan G.

COO

Small-Business (50 or fewer emp.)

7/15/2022

"Good flexible OS Commerce option, worried about the continuity after adobe takeover."

3.5/5

What do you like best about Magento Open Source?

We can adapt the PHP Code to what we need and built our own integration. Huge developer community. Great community spirit as well. We are now using shopify for one of our stores because of total cost of ownership. Will keep Magento for larger and B2B projects. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Adobe Takeover uncertainty. I do not know if i should still invest in Magento. There needs to be a fork with good support. Uncertain about magento en a Headless commerce context. Review collected by and hosted on G2.com.

Matt B.

General Manager

Mid-Market (51-1000 emp.)

9/13/2022

"Great platform but very slow"

4.5/5

What do you like best about Magento Open Source?

UI is good and accessibility is controlled well Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The speed is very slow when working in it and also the reporting is lacking Review collected by and hosted on G2.com.

Nisarg P.

PHP Developer

Small-Business (50 or fewer emp.)

11/11/2022

"It's been a great experience using Magento open source, it's a good choice for CMS developments"

4.5/5

What do you like best about Magento Open Source?

It's a open source and still it's a powerful tool for CMS development. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The first thing that I don't like is the customization to any modules. Review collected by and hosted on G2.com.

Categories on G2

E-Commerce Platforms

Omnichannel Commerce

Explore More

Best-reviewed employee communication software

Which vendor provides AI-powered video creation templates?

Best software for academic testing and reporting

Best-reviewed employee communication software

Which vendor provides AI-powered video creation templates?

Best software for academic testing and reporting

What's the top experience management app available

Affordable virtual event software options

Pros and Cons Details

4.0 out of 5 stars

Magento Open Source Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of Magento Open Source

1. Customizability

2. Customization

3. Ease of Use

4. E-commerce Services

5. Customization Options

6. Integrations

7. Easy Integration

8. Easy Integrations

Top Cons or Disadvantages of Magento Open Source

1. Learning Curve

2. Developer Dependency

3. High Complexity

4. Slow Performance

5. Difficult Modifications

6. Not User-Friendly

7. Complexity

Top-Rated Alternatives

Magento Open Source Reviews (255)

Magento Open Source Reviews (255)

Filter Reviews

Categories on G2

Explore More