--- title: Magento Open Source Reviews meta\_title: 'Magento Open Source Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 268 reviews by the users' company size, role or industry to find out how Magento Open Source works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 268 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

### Magento Open Source Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Magento Open Source, benefiting from its user-friendly interface and extensive features. [(8 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1164951&qs=pros-and-cons#reviews)

Users appreciate the **high customizability** of Magento Open Source, enabling tailored solutions for their specific eCommerce needs. [(7 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1163952&qs=pros-and-cons#reviews)

Users value the **high customizability** of Magento Open Source, appreciating its simplicity and robust base features for various applications. [(7 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165800&qs=pros-and-cons#reviews)

Users value the **flexibility and customizability** of Magento Open Source for creating tailored eCommerce solutions. [(6 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165092&qs=pros-and-cons#reviews)

Users value the **flexibility** of Magento Open Source, enabling personalized development and customization for their online stores. [(6 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165487&qs=pros-and-cons#reviews)

Users find the **steep learning curve** of Magento Open Source challenging, especially for those new to development. [(8 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165832&qs=pros-and-cons#reviews)

Users find **developer dependency** burdensome, requiring assistance for basic changes and handling maintenance issues during upgrades. [(5 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1164050&qs=pros-and-cons#reviews)

Users express frustration over the **expensive maintenance costs** of Magento Open Source, impacting their business sustainability. [(4 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165311&qs=pros-and-cons#reviews)

Users often face **high complexity** , requiring significant effort and resources to effectively utilize Magento Open Source. [(4 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1164511&qs=pros-and-cons#reviews)

Users find the **complex implementation** of Magento Open Source challenging and requiring significant developer support. [(3 mentions)](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165769&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Magento Open Source

##### 1. Ease of Use

Users appreciate the **ease of use** of Magento Open Source, benefiting from its user-friendly interface and extensive features.
[
See 8 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1164951&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Magento Feels Fast and Smooth, with Instant Response"

What do you like about Magento Open Source?

It works quite smooth. In my experience when you use a heavy platform, it always lags. To my surprise, Magento is quite smooth, it instantly reacts to

 ![Lisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa K.")
LK

Lisa K.

Small-Business (50 or fewer emp.)

1.0/5

"Good Platform for Small Business, But Not User-Friendly"

What do you like about Magento Open Source?

I find Magento Open Source to be a great eCommerce platform for small businesses. It's pretty straightforward, although a lot of developer support is

##### 2. Customizability

Users appreciate the **high customizability** of Magento Open Source, enabling tailored solutions for their specific eCommerce needs.
[
See 7 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1163952&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Derek H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek H.")
DH

Derek H.

Mid-Market (51-1000 emp.)

2.5/5

"Pretty good but requires a lot of customization"

What do you like about Magento Open Source?

It's totally open, can become whatever you want it to be

 ![Atef F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atef F.")
AF

Atef F.

Mid-Market (51-1000 emp.)

4.5/5

"King of customization"

What do you like about Magento Open Source?

How it's easy to customize and easy to deal with because of the simplicity of the design

##### 3. Customization

Users value the **high customizability** of Magento Open Source, appreciating its simplicity and robust base features for various applications.
[
See 7 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165800&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Derek H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek H.")
DH

Derek H.

Mid-Market (51-1000 emp.)

2.5/5

"Pretty good but requires a lot of customization"

What do you like about Magento Open Source?

It's totally open, can become whatever you want it to be

 ![Atef F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atef F.")
AF

Atef F.

Mid-Market (51-1000 emp.)

4.5/5

"King of customization"

What do you like about Magento Open Source?

How it's easy to customize and easy to deal with because of the simplicity of the design

##### 4. E-commerce Services

Users value the **flexibility and customizability** of Magento Open Source for creating tailored eCommerce solutions.
[
See 6 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165092&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa K.")
LK

Lisa K.

Small-Business (50 or fewer emp.)

1.0/5

"Good Platform for Small Business, But Not User-Friendly"

What do you like about Magento Open Source?

I find Magento Open Source to be a great eCommerce platform for small businesses. It's pretty straightforward, although a lot of developer support is

 ![Hemant A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemant A.")
HA

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

##### 5. Flexibility

Users value the **flexibility** of Magento Open Source, enabling personalized development and customization for their online stores.
[
See 6 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165487&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Derek H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek H.")
DH

Derek H.

Mid-Market (51-1000 emp.)

2.5/5

"Pretty good but requires a lot of customization"

What do you like about Magento Open Source?

It's totally open, can become whatever you want it to be

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Everything went smooth"

What do you like about Magento Open Source?

An excellent choice for building an online store. What impressed me the most was its flexibility

### 5 Cons or Disadvantages of Magento Open Source

##### 1. Learning Curve

Users find the **steep learning curve** of Magento Open Source challenging, especially for those new to development.
[
See 8 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165832&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa K.")
LK

Lisa K.

Small-Business (50 or fewer emp.)

1.0/5

"Good Platform for Small Business, But Not User-Friendly"

What do you dislike about Magento Open Source?

It's not as user-friendly as a lot of other platforms and requires a lot of technical support from developers. The initial setup was not easy.

 ![Mansoor K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mansoor K.")
MK

Mansoor K.

Mid-Market (51-1000 emp.)

5.0/5

"Great for customization and covers almost all features"

What do you dislike about Magento Open Source?

The admin user interface takes a bit time to understand

##### 2. Developer Dependency

Users find **developer dependency** burdensome, requiring assistance for basic changes and handling maintenance issues during upgrades.
[
See 5 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1164050&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Derek H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek H.")
DH

Derek H.

Mid-Market (51-1000 emp.)

2.5/5

"Pretty good but requires a lot of customization"

What do you dislike about Magento Open Source?

Requires a development team to really get the most out of it.

 ![Lisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa K.")
LK

Lisa K.

Small-Business (50 or fewer emp.)

1.0/5

"Good Platform for Small Business, But Not User-Friendly"

What do you dislike about Magento Open Source?

It's not as user-friendly as a lot of other platforms and requires a lot of technical support from developers. The initial setup was not easy.

##### 3. Expensive

Users express frustration over the **expensive maintenance costs** of Magento Open Source, impacting their business sustainability.
[
See 4 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165311&qs=pros-and-cons#reviews)

See Related User Reviews

CB

Carlo B.

Small-Business (50 or fewer emp.)

0.0/5

"A Financial Vampire: How Magento Repeatedly Nearly Bankrupted Our Small Business"

What do you dislike about Magento Open Source?

I dislike almost everything. It is a catastrophic drain on resources, acting like a blood-thirsty vampire that has nearly killed our business several

 ![Hemant A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemant A.")
HA

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you dislike about Magento Open Source?

I don't like Magento because the maintenance costs are too high. Additionally, even for basic functionality or simple code changes, I need a developer

##### 4. High Complexity

Users often face **high complexity** , requiring significant effort and resources to effectively utilize Magento Open Source.
[
See 4 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1164511&qs=pros-and-cons#reviews)

See Related User Reviews

CB

Carlo B.

Small-Business (50 or fewer emp.)

0.0/5

"A Financial Vampire: How Magento Repeatedly Nearly Bankrupted Our Small Business"

What do you dislike about Magento Open Source?

I dislike almost everything. It is a catastrophic drain on resources, acting like a blood-thirsty vampire that has nearly killed our business several

 ![Reham F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reham F.")
RF

Reham F.

Small-Business (50 or fewer emp.)

4.0/5

"Magento Open Source: Full Control for Developers Building Bespoke Stores"

What do you dislike about Magento Open Source?

its significant complexity and the high total cost of ownership, despite being "free" software. Here's a breakdown of the common drawbacks: Steep Le

##### 5. Complex Implementation

Users find the **complex implementation** of Magento Open Source challenging and requiring significant developer support.
[
See 3 mentions
](https://www.g2.com/products/magento-open-source/reviews?filters%5Bsentiment_snippet%5D=1165769&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Derek H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek H.")
DH

Derek H.

Mid-Market (51-1000 emp.)

2.5/5

"Pretty good but requires a lot of customization"

What do you dislike about Magento Open Source?

Requires a development team to really get the most out of it.

 ![Lisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa K.")
LK

Lisa K.

Small-Business (50 or fewer emp.)

1.0/5

"Good Platform for Small Business, But Not User-Friendly"

What do you dislike about Magento Open Source?

It's not as user-friendly as a lot of other platforms and requires a lot of technical support from developers. The initial setup was not easy.

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 ![Luciano F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano F.")
LF

Luciano F.

Software Consultant and Developer

Small-Business (50 or fewer emp.)

3/31/2025

"Flexibility and Security"

5/5

What do you like best about Magento Open Source?

The organization of product registration and the ability to manage product variations. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The consumption of computational resources necessary for its operation. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Business organization, ease of maintenance, store organization Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: OrganicAI Translated

 ![Atef F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atef F.")
AF

Atef F.

CS advisor

Consumer Services

Mid-Market (51-1000 emp.)

9/29/2024

"King of customization"

4.5/5

What do you like best about Magento Open Source?

How it's easy to customize and easy to deal with because of the simplicity of the design Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Till now ,I don't have dislikes but it's my first year only Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Customize the actions , for example creating orders, store customers data Review collected by and hosted on G2.com.

Show More

10/23/2025
Current UserValidated ReviewerIncentivizedSource: Organic

 ![Tripti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tripti S.")
TS

Tripti S.

System Engineer

Mid-Market (51-1000 emp.)

6/25/2024

"Easy to integrate with CMS like AEM."

4.5/5

What do you like best about Magento Open Source?

With the recent launch of CIF. Commerce integration framework it has been seamless to integrate with aem and along with store integration we can easily see and review data enriched in magento. The magento now supports graphql to work which is very light weight to the system. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Enrichig product is tough. To enrich cross sell and up sell products it is quite complez to map same product as cross sell /up sell for one sku. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Enrichment of product is quite easy where magento can be integrated with PIM where the business can enter the data confidential one. And once all has been setup it can be easily synced. Can enrich multiple images for one sku which can be queried by aem using cif Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Adrianna T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrianna T.")
AT

Adrianna T.

IT Support Analyst

Mid-Market (51-1000 emp.)

5/2/2024

"Magento Works"

2.5/5

What do you like best about Magento Open Source?

- Easy to Use and Navigate

- Excellent Reporting Capabilities

- High number of features available within the program

- Works well when there are no issues Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Our CRM and ERP sycronization do not always work with Magento, which has caused on-going issues externally for customers. The instability of the 3 programs working together can cause negative customer experiences. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

We did not have a website before getting Magento, and now we do! This has been the biggest benefit of all. Our Sales reps have been freed up to gain new business, as they no longer need to enter their customers orders manually. The customer has this option themselves! Review collected by and hosted on G2.com.

Show More

11/4/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Saurabh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh J.")
SJ

Saurabh J.

Frontend Engineer

Mid-Market (51-1000 emp.)

10/2/2024

"Best ecommerce framework"

5/5

What do you like best about Magento Open Source?

Provide too much flexibility to a developer and client to like think their own direction what they want to develop for the user, Magento modules and its themes flexibility is excellent Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

To setup magento is quite difficult to normal user, but for developer it is fine Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Magento ecommerce website give more power to integrate my client to SAP,

So we showed data as per his requirement Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Kumar E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kumar E.")
KE

Kumar E.

Technical Consultant Magento

Mid-Market (51-1000 emp.)

8/22/2024

"Top e-commerce platform"

5/5

What do you like best about Magento Open Source?

It is highly customizable as per your clients requirement, literally you can integrate with any available service out there. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

If using basic magento, the ui modification is tough because it uses knockout js which is a very old js library for small things it takes lot of effort, specially on cached frontend. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Helping clients to integrate their store with all required services so the data is properly synced, helping them grow their business by providing right solution. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Falgun U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Falgun U.")
FU

Falgun U.

Developer

Small-Business (50 or fewer emp.)

5/9/2024

"Good for all the businesses"

5/5

What do you like best about Magento Open Source?

Free and open source so no need to pay any charges for platform

Reach admin panel and easy and understandable order grid

Default theme and lots of functionality given by default like filter, toolbar

Lots of default payment options Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The server cost is costly as it has specific requirements like ram and elastic search all.

Speed is bit slow for frotnend user some cases Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

The order process is really easy and fast.

Default payment methods has lot of options. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Deepak M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak M.")
DM

Deepak M.

Marketing Executive 

Luxury Goods & Jewelry

Mid-Market (51-1000 emp.)

12/9/2023

"Best Platform tool for e- commerce"

5/5

What do you like best about Magento Open Source?

In my experience, Magento stands out as a versatile e-commerce platform suitable for businesses of various sizes. Its extensive customization options and advanced features are beneficial, especially for those with technical expertise. However, for newcomers, navigating its complexity can be challenging. While it offers robust support and numerous features, the abundance of choices might overwhelm users looking for a simpler solution. Integrating additional tools may require technical skills. As a platform, it's excellent for growing businesses, but for those desiring an uncomplicated setup, it might not be the easiest option to start with. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Magento can be tough to learn at first and needs tech skills for making changes. It can use a lot of resources, which might mean more money for hosting. Getting it to run smoothly might take extra work too. The fancy enterprise version can be pricey, and some add-ons might not be great quality. You'll also need to keep up with updates and maintenance regularly. While Magento has lots of features, its complexity might not be easy for someone new to e-commerce. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Magento Open Source helps businesses create customizable online stores that can grow as needed. It offers many features, has a helpful community, and is cost-effective. For me, it's been great for building and managing my online store, ensuring it's secure and adaptable while saving on costs. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Ryan Patrick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan Patrick V.")
RV

Ryan Patrick V.

Landing Page Designer

Small-Business (50 or fewer emp.)

5/12/2022

"Ecom Solution for Enterprise Online Stores"

4/5

What do you like best about Magento Open Source?

Its highly customizable features, secured coding architecture, and the ability to support scaling of the online store operations and inventory, The platform also has a wide range of extensions to upgrade the website. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

It is really difficult to customize. The platform requires highly experienced developers. With this requirement, the cost to develop costs much higher than the other competitors. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

If you need a platform for online stores that require a large amount of inventory and operations, with security in mind, Magento will handle it. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Creating a scalable online store can be problematic when using other platforms. Magento helps businesses to increase their inventory with no hiccups. Plus, Magento includes lots of built-in features specifically for online stores. Review collected by and hosted on G2.com.

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1/31/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Rove A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rove A.")
RA

Rove A.

Customer Support Specialist

Mid-Market (51-1000 emp.)

6/28/2024

"Magento recommendation"

4/5

What do you like best about Magento Open Source?

We switch to magento last year to enchance advertising and sales Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Server set up is not that fast during the process of being tranferred to a fresh aws server set up Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Sales and marketing are increasing Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

##### Categories on G2

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