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Mercy Vasquez .

GERENTE DE TRAFICO

Small-Business (50 or fewer emp.)

8/6/2025

"It is very functional but not very user-friendly."

4/5

What do you like best about Magaya Supply Chain?

What is complete in accounting and what can I send through it up to emails Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

Do not keep documents after 5 years, do not keep change history for all users. Review collected by and hosted on G2.com.

What problems is Magaya Supply Chain solving and how is that benefiting you?

Do not save files after 5 years, when more than one user is processing invoices it creates conflicts that cause skips in the invoices. Sometimes it's difficult to connect or for the access pin to arrive on the mobile. Mobile assistance is slow in its response time. When a shipment is being created, it gets deleted. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for your detailed comments. We are glad to know that Magaya Supply Chain meets your accounting needs and supports communication. For the challenges you have mentioned, your Account Manager can work with you to review your processes, explore possible solutions, and share your feedback with our product team for future improvements.

JS

Johansi S.

warehouse clerk

Mid-Market (51-1000 emp.)

8/11/2025

"The comprehensive platform for logistics management"

5/5

What do you like best about Magaya Supply Chain?

What stands out most about Magaya Supply Chain is its ability to be a comprehensive and modular solution. Rather than just software for a specific task, Magaya offers a complete platform that centralizes almost all supply chain operations in one place. This eliminates the need for multiple programs and the tedious task of duplicating data. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

The price of a comprehensive solution like Magaya, especially with all the modules and customizations, could be high for small and medium-sized businesses or for those with limited budgets. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for highlighting the value of having a centralized, modular platform. We understand budget can be a consideration, especially for smaller businesses, and that’s why your Account Manager is always available to discuss ways to tailor our solutions to your needs.

CL

Corinne L.

France Business Excellence Manager

Mid-Market (51-1000 emp.)

11/5/2025

"Useful, But Not Suitable for Air or Road Shipments"

3/5

What do you like best about Magaya Supply Chain?

This tool is Easy of use and easy for newcomers to work with Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

It is not appropriate for air shipment & road Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for sharing your feedback! We’re glad to hear you find Magaya Supply Chain easy to use and helpful for ocean freight operations. Please don’t hesitate to reach out to your Account Manager, who can explore solutions to meet your needs across all modes and also share your input about road and air with our product team.

GP

Guillermo P.

Analista de Sistemas

Small-Business (50 or fewer emp.)

8/11/2025

"Robust and efficient"

4.5/5

What do you like best about Magaya Supply Chain?

Its ability to integrate and automate the entire logistics process, from inventory management to purchase and sales orders. Intuitive interface and ability to customize reports. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

The learning curve can be a bit steep for new users due to the breadth of functionalities it offers. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for sharing your experience! We’re glad to hear you’re benefiting from the automation, integrations, and customization Magaya Supply Chain offers. For new users, we highly recommend exploring help.magaya.com — it’s packed with free training videos, workflows, and guides to help shorten the learning curve and get the most out of your system. Your Account Manager is also always available to assist with any questions or custom needs.

MV

Miguel V.

Gerente de IT

Small-Business (50 or fewer emp.)

10/31/2025

"Excellent for logistics, but limited in customization and somewhat expensive."

4/5

What do you like best about Magaya Supply Chain?

The software is very good for what it is designed for in the field of logistics. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

The lack of personalization (Localization) for some countries, and the costs. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for your thoughtful review. We’re glad to hear that Magaya Supply Chain is supporting your logistics operations effectively. We also appreciate your feedback regarding localization and cost. Insights like yours help us continue improving our solutions for customers around the world.

If you’d like to explore options or share more details about your needs, your Account Manager is a great resource to discuss potential solutions and ensure your feedback reaches the right teams.

RS

rashid s.

Supply chain Analyst

Small-Business (50 or fewer emp.)

2/19/2025

"Experience on magaya"

4/5

What do you like best about Magaya Supply Chain?

We use the software on day to day basis and I am currently analysing how to efficiently use the software for the company. It is very interesting and has a lot of features once you get to know how it works. The software is dynamic and can be customized as per our usage. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

Need a dashboard to get a summary of whats going on. And communication with Magaya sales rep should be improved. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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We're pleased to hear that you are finding Magaya Supply Chain to be flexible and feature-rich! Thank you for sharing your valuable feedback.

AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

7/29/2025

"Magaya as the Core of Our Logistics Operation: A Real Experience of Transformation"

4/5

What do you like best about Magaya Supply Chain?

What I like most about Magaya Supply Chain is its ability to integrate all logistics processes into a single platform. The visibility it provides over cargo from origin to final destination is exceptional. Additionally, the user interface is intuitive, which makes staff training much easier. The automation tools save time on repetitive tasks and significantly reduce manual errors. I also appreciate the ability to connect it with other systems through its API, which has allowed us to adapt it seamlessly to our operations. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

What I dislike the most is that some updates can temporarily affect overall system performance, causing slowdowns in certain features. Also, customizing reports sometimes requires specialized technical support, which can delay internal processes. While the platform is robust, the initial learning curve can be steep for users without prior experience in logistics systems. It would also be ideal to have more flexibility in user permissions, especially in environments with multiple departments and hierarchical roles. Review collected by and hosted on G2.com.

What problems is Magaya Supply Chain solving and how is that benefiting you?

One of the main issues we've identified with Magaya Supply Chain is system slowness during certain operations, especially after updates or when handling large volumes of data. There can also be challenges integrating with external services, which sometimes affects the user experience.

Despite these challenges, as a support provider, this benefits me by allowing me to gain experience in solving complex incidents, improve my performance analysis skills, and develop tailored solutions for clients. Each case is also an opportunity to strengthen client relationships and demonstrate the value of specialized technical support. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for sharing such a thoughtful and detailed review. We're especially glad to hear how Magaya Supply Chain has become the core of your logistics operations. Your success with visibility, automation, and integration is exactly what we aim to deliver. We also appreciate your candid input on performance and reporting flexibility. We’re always working to improve and will share your feedback with our product team. Your role as a support provider is critical, and we’re grateful to be part of your journey as you grow your expertise and build strong relationships with your clients.

RP

Roberto P.

Contabilidad

Small-Business (50 or fewer emp.)

11/4/2025

"Total Integration of Operations and Accounting"

5/5

What do you like best about Magaya Supply Chain?

That all operations, accounting, and logistics can be integrated Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

At the moment there are no comments, everything is fine. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for the 5-star review!

AR

Alejandra R.

FLOOR MANAGER

Mid-Market (51-1000 emp.)

11/14/2024

"I find the system user-friendly, It's easy to use"

5/5

What do you like best about Magaya Supply Chain?

Magaya have a nice look, I like the colors, Everything is easy to find, and you can use a lot of filters Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

Sometimes take a little longer to load all the orders. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for your kind words! We’re so glad the filters and reporting tools are helping you find the data you need more quickly. We appreciate your feedback on load times. If that becomes a recurring challenge, your Account Manager is a great resource to help find solutions that meet your needs and to make sure feedback is surfaced to the appropriate teams. Thanks again for sharing your experience!

AJ

Alfredo J.

Area de sistemas

Small-Business (50 or fewer emp.)

11/6/2025

"Intuitive and Friendly, Ideal for Everyone"

5/5

What do you like best about Magaya Supply Chain?

That is quite intuitive and user-friendly, easy to use and understand Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

support is very slow most of the time Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

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Thank you for sharing your feedback! We’re glad to hear that you find Magaya intuitive and easy to use. That means a lot to us.

I’m sorry to hear that support has felt slow at times. We appreciate you calling this out, and we’ll be sure to share your feedback with our service leaders. If this becomes a recurring issue, your Account Manager is also a great partner to help surface these concerns and make sure you’re getting the level of responsiveness you need, while still relying on the Support Team for day-to-day help.