What I appreciate most about Magaya Supply Chain is its exceptional ease of use. The interface is extremely intuitive, which has allowed our entire team to adapt quickly and, as a result, we have increased the frequency of use in our daily operations. I also highlight the ease with which the system was implemented, as we were able to integrate it into our operation with really minimal downtime. Another strong point is the wide variety of functions it offers, which makes it easier for us to comprehensively manage all logistics, covering everything from the warehouse to billing. Finally, it is reassuring to know that we have solid and responsive customer support in the face of any eventuality, which gives us confidence in the continuity of our business. Review collected by and hosted on G2.com.

My main concern with Magaya Supply Chain lies in the ease of integration, as it can be complex or require additional work when trying to connect the system with certain third-party platforms or specific legacy systems in our industry. This limits the total fluidity of the data. While the number of features is extensive, some highly specialized functionalities require the acquisition of additional modules, which increases the cost and, paradoxically, can affect the overall ease of use in more complex processes. Although the frequency of use is good for basic tasks, we have noticed that the response time of customer support on very technical issues, especially related to the ease of initial implementation, could be better. Review collected by and hosted on G2.com.

What I like the most is its ability to simplify complex logistical processes thanks to its ease of use and intuitive design, which allows teams to quickly adapt to the system. The implementation is agile and well-structured, reducing time and operational costs. Additionally, customer support is fast, professional, and always willing to resolve any issues. It is a tool used daily, as it centralizes essential functions such as inventory control, shipment management, document generation, and more. Its wide range of functions and ease of integration with other systems through modern APIs make it a complete, efficient platform perfectly suited to the needs of the logistics sector. Review collected by and hosted on G2.com.

What I don't like about Magaya is that it requires a very strong internet connection. I also don't like that a user cannot be used by multiple people at the same time. Review collected by and hosted on G2.com.

I like that the system is intuitive and easy to understand, which allows me to use it frequently in daily tasks. It offers a good variety of tools that facilitate management and optimize work, in addition to having a support team that responds quickly and clearly when any questions arise. Review collected by and hosted on G2.com.

The startup phase required more time and coordination than expected, and sometimes the connection with other platforms is not so smooth, which can delay some processes. Review collected by and hosted on G2.com.

I like Magaya Supply Chain for its real-time shipment visibility, which is really beneficial. I also found the initial setup to be smooth and fast. Review collected by and hosted on G2.com.

I think the navigation could be more intuitive. Review collected by and hosted on G2.com.

The platform is user-friendly and offers a well-organized structure across its various modules. I also appreciate the excellent editing tool available for templates. Review collected by and hosted on G2.com.

The pricing model, which charges for each additional workstation at $300 to $450, feels too expensive. In the current political climate, with aggressive tariffs and the high operational costs brought on by the current US administration, the top three expenses in freight forwarding are rent, salaries, and cargo software. While it's nearly impossible to reduce rent or salaries without drastically changing our operations and sacrificing convenience, this leaves software as the only area where we can make adjustments if we want to survive and grow. ( And that means leaving Magaya for some other more inexpensive software) Additionally, the login process is cumbersome and wastes time. With a limited number of licenses, it's easy for users to accidentally open the login window multiple times, which uses up available connections. This often forces either the users themselves or the IT staff to go from workstation to workstation throughout the office or warehouse to find out who is occupying the extra licenses. Ideally, each station should only open one license and clearly display how many licenses remain. Review collected by and hosted on G2.com.

I like that Magaya Supply Chain helps to have complete visibility of the shipment and reduces uncertainty. It also allows avoiding errors from manual processes and improves planning. Review collected by and hosted on G2.com.

The interface and integrations of Magaya Supply Chain do not work that well. The menus are not intuitive at first, the screens load information slowly, and there are issues with the technical configuration of the integrations. I would like the options to be reorganized by actual tasks and the number of clicks required to be reduced. Review collected by and hosted on G2.com.

We always recommend Magaya to our colleagues, since it has everything you need all in one software. You can receive, dispatch, quote, invoice, and much more. Review collected by and hosted on G2.com.

The main thing that comes to mind is the extension with Quickbooks, the invoice descriptions do not transfer to Quickbooks which makes it a little hard for invoice filing. Review collected by and hosted on G2.com.

I like how the support from Magaya Supply Chain is fast and always correctly explains how to use it, helping me avoid rework or wrong information on the documents. The system itself is friendly and easy to set up. I enjoy the delivery information feature, where I just need to add basic info, and the document is ready. Review collected by and hosted on G2.com.

I find that the pick-up order does not work perfectly; it doesn't link info from the shipment during import or export. Review collected by and hosted on G2.com.

Magaya is an excellent solution for logistics. It is user-friendly and offers a wide range of options that can be applied to daily business operations. I especially appreciate the digital portal, which provides customers with comprehensive and well-organized information, and makes it possible to share updates in real time as changes occur. Review collected by and hosted on G2.com.

We have encountered frequent disruptions and connectivity issues with the database. It tends to freeze and disconnect at least once a week. Although the support team responds quickly, it would be much better if we did not have to deal with these performance problems in the first place. Review collected by and hosted on G2.com.

I like the friendly user interface, I had never used it before and it is quite simple to understand and learn it's features Review collected by and hosted on G2.com.

I haven’t spent much time on the platform yet, so I haven’t come across any negative features. Review collected by and hosted on G2.com.