Cesar B.
CB
Cesar B.
Gerente de pago a proveedores Internacionales
Small-Business (50 or fewer emp.)
"My experience with Magaya"
5/5
What do you like best about Magaya Supply Chain?

It is a program that is easy to implement, which I use every day. It is very easy once you know how to use it. I use it in the administrative part for various functions. Its integration with Excel makes my work easier as it helps me export what I do to the Magaya program. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

Customer support is a bit slow in answering calls to provide assistance. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you for sharing your experience with Magaya Supply Chain. We are glad to know that the integration with Excel makes your work easier and that the system is part of your daily routine. We apologize for any delay you may have experienced with support. Your Account Manager can help expedite assistance when you need it.

KL
Katrina L.
export coordinator
Small-Business (50 or fewer emp.)
"a-z solution"
5/5
What do you like best about Magaya Supply Chain?

I have been using Magaya for over 15 years, it has helped me tremedously in being efficient at my job. It has the capability of completing a shipment from a-z and many useful documents to select from. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

the cost is getting a bit high. other than that nothing Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you so much for your long-time support and for such a thoughtful review! It means a lot to hear that Magaya has helped you stay efficient over the years and continues to support your end-to-end shipment and inventory processes.

We appreciate your feedback on cost and understand how important it is to balance value with investment. If you haven’t already, your Account Manager would be happy to explore options that align with your current needs.

Thanks again for being part of the Magaya community for over 15 years!

Juan pablo s.
JS
Juan pablo s.
pricing sea
Small-Business (50 or fewer emp.)
"Excellent Quoting Options Make This a Standout Tool"
4.5/5
What do you like best about Magaya Supply Chain?

The facility for quote the differents options Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

I like all your interface and management Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you for your kind words! We’re thrilled to hear that you enjoy Magaya Supply Chain’s quoting features and find the interface easy to work with. It’s great to know the system is helping streamline your cost management. Your support means a lot to us!

Verified User in Package/Freight Delivery
AP
Verified User in Package/Freight Delivery
Small-Business (50 or fewer emp.)
"User-Friendly But Pricey"
4/5
What do you like best about Magaya Supply Chain?

CONTROL ON INVENTORY, INVOICES AND PERFORMANCE Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

PRICE IS EXPENSIVE COMPARED TO OTHER SOLUTIONS Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you for your review! We’re glad to hear Magaya Supply Chain is helping you maintain control over inventory, invoicing, and performance.

We also appreciate your feedback regarding pricing and will share it with our leadership team as we continue to evaluate how we deliver value to our customers.

Thanks again for being part of the Magaya community!

Gerardo A.
GA
Gerardo A.
General Manager
Mid-Market (51-1000 emp.)
"User-Friendly Software, But Pricing Is Too High"
3.5/5
What do you like best about Magaya Supply Chain?

User Friendly Software, fast deployment. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

Pricing is too high, features should be enabled by subscription not as an entire suite Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you for taking the time to share your feedback. We’re happy to know you find Magaya Supply Chain user-friendly and appreciate its fast deployment. Your comments about pricing and subscription flexibility are valuable, and we’ll be sure to share them with our product and pricing teams. If you’d like to discuss options or provide more context, your Account Manager is an excellent resource to explore solutions that best fit your business needs.

Victor E.
VE
Victor E.
Accounts Payable Specialist
Mid-Market (51-1000 emp.)
"Magaya: Great Features and going"
4.5/5
What do you like best about Magaya Supply Chain?

Magaya Supply Chain covers key logistics needs like inventory and shipment management. While it has a learning curve and setup takes time, it integrates smoothly, boosting workflow efficiency for frequent use. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

Frequent system crashes also disrupt workflows and impact productivity. Although customer support is usually helpful, response times and documentation could be better. Lastly, while feature-rich, the platform’s complexity can overwhelm some users, affecting the overall experience. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

We're glad to hear that you find Magaya Supply Chain helpful for managing inventory and shipments! We also understand that the learning curve and setup time can be challenging, but are happy that you are now reaping the benefits with improved workflow efficiency.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Gilbert Soto ATLANTIC Costa Rica"
4/5
What do you like best about Magaya Supply Chain?

Magaya is the most extended & popular CMS in Miami, for a company based in Costa Rica. Miami is a most important gateway for our business. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

I have seen a much better and friendly displays on other CMS, more color, Mayaga is paper white only Review collected by and hosted on G2.com.

Response from Alice Aquilino of Magaya Supply Chain

Hi, Gilbert. Control and information are powerful tools in logistics and we’re really pleased to know Magaya provides these benefits. Our product design team will be interested to hear your suggestions – thanks for taking the time to share your thoughts.

JR
josselyn r.
IMPORT-EXPORT COORDINATOR
Small-Business (50 or fewer emp.)
"User-Friendly Interface that Facilitates Use"
5/5
What do you like best about Magaya Supply Chain?

The interface is quite user-friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

I really don't see any disadvantages in the system. Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you for taking the time to share your experience with Magaya. We’re so glad to hear that the user-friendly interface is working well for you and that the system is supporting your transport document preparation and shipment processes smoothly.

We truly appreciate your positive feedback and your trust in Magaya. Thanks again for being part of our community!

Jose Alejandro B.
JB
Jose Alejandro B.
Warehouse Team Member
Mid-Market (51-1000 emp.)
"User-friendly system"
4.5/5
What do you like best about Magaya Supply Chain?

The system is user-friendly, and most of its features align well with our processes, making the implementation successful Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

I believe the reporting functionality presents an opportunity for improvement, particularly in terms of presentation and configuration Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you for the thoughtful review! We’re so glad to hear that Magaya Supply Chain aligned well with your processes and contributed to a smooth implementation. It’s great to know the user-friendly design and integration capabilities are making a real difference for your team.

We also appreciate your insight on reporting. If you haven’t had a chance to explore Insights by Magaya, our newest BI reporting solution, I’d encourage you to reach out to your account manager. It may be just what you're looking for.

Thanks again for your support and for being part of the Magaya community!

LC
LAURA C.
traffic coordinator
Small-Business (50 or fewer emp.)
"Essential for Supply Chain, But Can Be Overwhelming"
5/5
What do you like best about Magaya Supply Chain?

It is a very useful key for supply chain Review collected by and hosted on G2.com.

What do you dislike about Magaya Supply Chain?

It has a few things to improve, like sending events Review collected by and hosted on G2.com.

Response from Danya Rielly of Magaya Supply Chain

Thank you for your feedback! We’re happy to hear that Magaya Supply Chain is an essential part of your operations. We understand that the system can feel overwhelming at times, and we encourage you to visit help.magaya.com, where you’ll find tutorials and learning resources to help you get the most out of the platform. We also appreciate your suggestion about event notifications: please don’t hesitate to reach out to your Account Manager, who can help explore solutions and share your feedback with our product team.